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Why doesn't the Internet work?!

We've had att 18mbps for about 3 months now and it honestly worked great the first month. It has slowly just gone downhill to where we are today: I'm forced to reset my router every day to use ONE device.(roku TV) My husband and I turn off the wifi on our phones and now I'm out of data at this point

Questions

 • AT&T Internet Equipment

170

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Worst Customer Service Experience Of My Life…TWICE

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT

Questions

 • AT&T Fiber Installation

326

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your internet is terrible

Okay because my mum is cheap she decided to bundle our internet, TV and phones. And i gotta say Direct TV is good for watching shows, you have decent celular service and your sorry excuse for internet is terrible. I mean i've used AT&T for internet for about 4 years and i have absolutely nothing goo

Questions

 • AT&T Internet Plans

1.2K

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Unresolved billing and internet issues

My contract was about to expire at the beginning of August, so I started shopping to see what deals I may be able to get. My internet was decent at around 20Mbps, but we did have intermittent issues. Actually, it got to the point I contact customer service. Their solution was to get me a good deal a

Questions

 • AT&T Internet Features

495

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