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How do I get back my previous phone number?

We had U-verse installed yesterday -- TV, Phone, Internet.  It all went perfectly, except we lost our phone number.  Before U-verse, we had service from ATT (used to be SBC), with DSL added.  I signed up by web, and the web site would not allow me to retain my number.   No problem:  I called ATT and

Questions

 • AT&T Phone Features

18.9K

20

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Does the Samsung Galaxy S4 support HDVoice ?

Does the Samsung Galaxy S4 SGH-I337 support VoLTE  aka  HDVoice ?

Questions

 • Samsung

4.3K

3

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5031 and DMZPlus

Just a quick note to anyone else trying to use the DMZPlus feature in the 5031NV RG.  The feature apparently interferes with VOIP connections.Symptoms were that I could place a call, but couldn't hear anything most of the time.  Some numbers (consistently) worked fine, most didn't.  In at least some

Questions

 • AT&T Internet Equipment

2.5K

10

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0

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Troubleshooting your Digital Home Phone Service

Check that all cords and wires are secure and damage-free. If you have more than one telephone in the home, try another handset to see if you get a dial tone. Restart your Wi-Fi gateway by removing the power cord for ten seconds, and then plug it back. Plug your phone directly into the back of

Questions

 • AT&T Phone Features

78K

17

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U-verse time stamp 5 hours ahead

Questions

 • AT&T Phone Features

1.1K

4

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Official Solution

Gateway Issue w Toshiba VoIP Phone

My 2Wire 3800 gateway I just received from ATT is not working with my Toshiba IPT2010-SD and the ATT technician just says it's incompatible which I find hard to believe.  It worked fine with my prior service provider's modem.

Questions

 • AT&T Internet Equipment

5.9K

14

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Official Solution

Faxing with ATT uverse voip

Has anyone been able to use their fax with ATT's voip line. I have tried several times with ATT and HP. The conclusion is this is a real problem. This was not mentioned when I purchased the uverse bundle.

Questions

 • AT&T Phone Features

13.6K

9

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Phone FAQs

    Setup Voicemail Check your Voicemail messages Manage Voicemail features Phone Features and Star Codes Caller ID for Phone and U-verse TV Troubleshooting your U-verse Voice Service -ATTU-verseCare

Questions

 • AT&T Phone Installation

1.5K

1

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Phone number not working for over 50 hours

Tried to move a phone number from my home VOIP service to a business wireless phone.   They said it would take 24 hours to do the switch over and number would continue to work on the home VOIP phone until switch over was made.  Hour or two later the voip phone was dead and when number called caller

Questions

 • Device Features

249

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QoS issues with VoIP...

Greetings,   This is related to using my uVerse ADSL account outfitted with the AT&T-provided Motorola NVG510 modem. The internet service has been functioning more or less reliably with typical variations in speed associated with ADSL. For the past 2 years or so, I have been using Google Voice in co

Questions

 • AT&T Phone Equipment

1.9K

1

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Two Digital Phone Lines - Loud Noise Followed By Disconnect Requiring Redial Or Reset Of Gateway

I have two digital voice lines (VOIP). Over the past two months both lines are dropping calls and this is happening progressively more frequently. I suspect that I have a gateway that is starting to fail.Symptoms: Either one or both lines may be in use, it doesn't seem to matter. The line/conversati

Questions

 • AT&T Fiber Equipment

299

1

0

0

Landline Voip? Simple question

I have AT&T fiber, DirecTV, and a landline telephone, I have the BGW210 gateway.I understand now that I have voice over IP, however it is still called landline.My question is the following: I am receiving the following error:"WARNING: DSL Failed to Connect (Message ID: NAD-3304D)"How I am receiving

Questions

 • AT&T Phone Features

300

0

0

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Need help configuring router to allow VOIP calls using SIP software

I tried using a dialer program that requires the router to be configured to use SIP.  How do I make this happen?At this time, the dialer program just shuts down intermittently and/or has limited audio.I have uVerse router 5268AC FXN.Help or advice much appreciated!RoseWest Palm Beach FL 33414

Questions

 • AT&T Internet Equipment

952

3

0

0

How to enable voip on PACE 5268ac after enabling bridge mode

I have been a very happy AT&T fiber customers with 1GB wired downloads. I added 3 Nest cameras, laptops, TV, etc and my wireless download slowed to 5Mbps. I knew I needed to get a modern wifi 6 router to handle the wireless load. I just added a new Netgear Night Hawk AX12 configured behind  my PACE

Questions

 • AT&T Fiber Equipment

801

5

0

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Moderate to severe packet loss

Below is one of my 2nd complaints to BBB and 1 internally. Paul ***** has also been trying to resolve the issue while Samuel was out of office. Samuel ***** of Atlanta office called me 12Jan16 to tell me they don't trouble shoot packet loss and closed my issue. I've included a tracert and pinged th

Questions

 • AT&T Internet Security

1.1K

19

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Directv Now and home phone

If I enroll in Directv Now, must I also ask ATT for a landline phone?  That is, I am currently using U-verse’s triple bundle which provides VOIP phone service.  Do I LOSE phone service with Directv Now, as I do not see any mention of a ‘bundled’ offering that included phone service?

Questions

 • AT&T Phone Account

165

1

0

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Possible to use VoIP with the 3800HGVB in bridge mode?

We have an AT&T-provided 2WIRE 3800HGVB router that has our phone system connected to it (VoIP).  We do not want to use any of the features save VoIP on the router.  However, if this router is placed into bridge mode (router-behind-router turned on), VoIP does not function.  Is there a way to set th

Questions

 • AT&T Phone Equipment

264

1

0

0

Uverse account upgrade created two accounts and our old phone number no longer works

About a month ago, a Uverse rep knocked on our door and talked me into upgrading our existing Uverse DSL (which we acquired in Aug. 2013).  We were to upgrade to newly available Power tier internet, TV and keep our Voip line.  The old account was under my wife's name (we have different last names). 

Questions

 • U-verse TV Account

440

1

0

0

How to obtain an Arris BGW210-700 modem?

I recently had fiber installed and am happy to be back with Uverse TV after a brief interlude with Spectrum TV service that just isn't as good or as user-friendly.  (I moved and ATT is just now available at my new location, so Spectrum filled the gap for a couple of months). I need to obtain an Arri

Questions

 • AT&T Fiber Equipment

1.3K

2

0

0

Two Digital Phone Lines - Loud Noise Followed By Disconnect Requiring Redial Or Reset Of Modem

I have two digital voice lines (VOIP). Over the past two months both lines are dropping calls and this is happening progressively more frequently. I suspect that I have a gateway that is starting to fail.Symptoms: Either one or both lines may be in use, it doesn't seem to matter. The line/conversati

Questions

 • AT&T Phone Equipment

880

2

0

0

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