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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

540

3

0

Accepted Solution

Official Solution

Finding an old voice mail greeting

i had a voicemail that was from when i was younger and i recently changed it but my mom want to get a recording how do i get it back

Questions

 • Apple

44

2

0

Accepted Solution

Official Solution

Accessing voicemails from a disconnected line on a family plan (that is still active)

About a year ago, I left an AT&T Family Plan and now have Google Fi, but kept the same number. Is it possible to access old voicemails that would have been received/saved while on AT&T? That family plan is still active, just without my old line, so I'm hoping they're still stored somewhere.

Questions

 • Account Features

175

1

0

Accepted Solution

Official Solution

I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

102

1

0

Accepted Solution

Official Solution

Remote voicemail access

I have had ATT Wireless service for many years. I use an iPhone SE (original version), and in order to hear my voicemail, all I do is tap on the phone icon, and then select the voicemail icon, and I can hear the messages or read them if they're transcribed. I don't need to use a password to check my

Questions

 • Device Features

298

2

0

Accepted Solution

Official Solution

reset number of rings before voicemail

Apple iPhone 14 Pro Max voicemail answers after only 1 ring. Need to reset it to 5 or more rings

Questions

 • Device Features

48

4

0

Accepted Solution

Official Solution

No voicemail setup available

I recently purchased a new GoPhone and set up my account. However, it won't let me set up my voicemail. When I call the voicemail number it prompts me to enter a ten-digit mailbox number, at which point I put in my phone number and it says there is no mailbox associated with this number. At no point

Questions

 • Account Features

6.8K

3

0

0

Accepted Solution

Official Solution

Voicemail issues

I have had this phone for at least a year or two and I never got around to setting up my voicemail box. I need to set it up and every time I try it gives me an error message. The only screen available in my voicemail tab says "call voicemail" but when I click it it just says "dailing" forever and no

Questions

 • Apple

156

4

0

Accepted Solution

Official Solution

Voice-mail disappeared

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

Questions

 • Data & Messaging Features, Internet Tethering

34

1

0

Accepted Solution

Official Solution

Can no longer Play/Listen To or Save Voicemails from "Check or Manage Voicemail" Results in Error Message: "Bad Request".

When using "Check or Manage Voicemail", I can no longer Play, Listen To or Save voicemails. It used to always work but starting today, I get an error message. I open my Voicemail Messages and then click "Play" on a specific message.  Then I click "Save to Computer" which used to give the op

Questions

 • AT&T Phone Features

321

4

Accepted Solution

Official Solution

Voicemail removed from account - how do I set it up on my phone?

How do I set up voice mail on my Cingular flip iv? It was activated over 60 days ago and the website says the voicemail was removed from the account.  How do I get the voicemail added back to the account so I can access it?

Questions

 • Other Phones & Devices

241

2

0

Accepted Solution

Official Solution

"Personal Operator" Function on Voicemail?

I used to have a "Personal Operator" Function on Voicemail when I had Verizon Wireless and it was listed under the enhanced voicemail service, for an additional fee, however when I look at ATT enhanced voicemail, this feature isn't listed. If not - is there a pager notification feature I can add (al

Questions

 • Account Features

1K

3

0

0

Accepted Solution

Official Solution

iphone voicemail notification not showing

When I first got my iPhone 6, I got the red dot on the phone app icon whenever I had a voicemail message.  But about 2 months ago, this stopped working, and since then, I have only been able to determine whether I have voicemail by calling the voicemail number, which is VERY inconvenient.  Since I h

Questions

 • Device Features

146K

36

0

Accepted Solution

Official Solution

Does Visual Voicemail transcription work on any AT&T androids now?

I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl

Questions

 • Android

2.2K

20

0

Accepted Solution

Official Solution

visual voicemail suddenly doesn't launch

I have been using the visual voicemail app on my Samsung Galaxy S20 FE for several months. Recently, whenever I touch the icon, it flashes up but then disappears immediately.  I have rebooted but have not been able to get the app to persist.  I also reset my password (since I didn't recal

Questions

 • Samsung

1.5K

6

Accepted Solution

Official Solution

"Voicemail is Locked. Please Contact System Manager"

I’m trying to set up my voicemail for my prepaid plan, but I did not set it up within the first 60 days. Now that my voicemail is locked, how do I proceed? Is there a number that I have to call, because there is no option to reset my password or set up my voicemail in My Wireless account preferences

Questions

 • Device Features

5.1K

4

0

Accepted Solution

Official Solution

Lost a cell phone voicemail I skipped.

Hello all. I had a Voicemail from a friend that I Skipped and can no longer find. My friend who left the message passed away and I had been listening to it periodically. I was feeling sad and went to listen to it today and now it's gone. Can it be retrieved? Where can I find it? Any assistance will

Questions

 • Device Features

376

2

0

0

Accepted Solution

Official Solution

Visual Voicemail on Lumia 1520

Visual voicemail on my Lumia 1520 stopped working back in October of 2019. I tried resetting, changing the password, all to no avail. On the voicemail page I see "Can't connect." When I tap "Call Voicemail" I can hear the messages, but I no longer receive notifications on my home screen, nor see

Questions

 • Device Features

23

1

0

Accepted Solution

Official Solution

Setting up Google Voicemail as my primary VM

I have an ATT number and am looking to use Google as my primary VM. My primary phone number will be my ATT and I set up a phone number with Google. When I follow the instructions to activate google voicemail, I get an MMI code error when I enter the **004* code. What am I doing wrong? My goal is to

Questions

 • Data & Messaging Features, Internet Tethering

185

3

0

0

Accepted Solution

Official Solution

How do I get the number of a caller that left voicemail?

I need to add a caller to contacts or be able to call them back, how do I get the number that called when listening to voicemail on my cell phone?

Questions

 • Data & Messaging Features, Internet Tethering

74

5

0

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