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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

401

3

0

Just recieved a voicemail that my bill's due date has changed but phone support has no idea?

Just recieved a voicemail from AT&T today saying that my bill's due date has changed (Doesn't say to what) and to call the 1 800 288 2020 number.  Calling the number, the rep seemed to have no idea what it was and said it was the same but couldn't provide me with any confirmation on it.  Anyone else

Questions

 • U-verse TV Account

278

1

0

0

Amazon Fire Phone - Voicemail question,"visual voicemail" issue and blocking?

I just got an Amazon Fire Phone.   Sorry if this seems ignorant or redundant.    Issue 1 -Is there a way to limit how many times a call rings before it goes to Voicemail?I know they go by "time" not by # of rings.   I couldn't find a voicemail prompt to change or customize this.  I really just want

Questions

 • Account Features

1.6K

1

0

0

Voicemall doesn't pickup

My Voicemail does not pickup. I have a Samsung s10 phone. Help. I'm missing calls.

Questions

 • Account Features

7

1

0

I want Google Voice callers to go to Google's voicemail & direct callers to go to my ATT voicemail.

Is it possible?I have it set up so that the caller ID for all callers that dial my google voice number are the same. I want only those calls to go to Google Voice. If someone calls my direct line, I want to have them get my personal voicemail. Help!

Questions

 • Apple

370

2

0

0

Checking my current Voicemail greeting using account handset

Is there a way to check my current voicemail greeting using the same handset that is assigned to the voicemail account?  I wish to confirm current greetings and when needed make changes, after making changes I wish to confirm the changes are correct.thanks

Questions

 • Account Features

78

1

0

0

Using an old device to leave myself voicemail

I have a relatively old home alarm system that I would like to have leave me a voicemail when an event is triggered--without calling my mobile phone. I found the local phone number to access AT&T wireless voicemail, and how to use keypresses to retrieve messages. I have to believe it could also be u

Questions

 • Account Features

159

3

0

0

Mailbox deleted after changing plans?

I recently changed my plan from $45/month to $65/month. Since I am currently not in the US, when someone calls my number they get a message saying I am unreachable instead of getting my voicemail.  Do I need to reset up my voicemail? Is it something I can do without having access to ATT on my phone?

Questions

 • Data & Messaging Features, Internet Tethering

67

0

0

0

Unable to Access Voicemail on IPHONE 6 PLUS

I am unable to access my voicemail, my entire list of saved voicemails have disappeared. I have went through and done airplane mode and switched back on, didn't work, I have reset my network settings multiple times, still gone. I can't even call when dialing 1 on my phone, I have absolutely no acces

Questions

 • Apple

18

1

0

voice mail

Until a storm last week, if I had a voice mail message, New Message would appear on my telephone screen. I learned today that friends have been calling and leaving msgs, of which I am not aware. If I dial directly into my mailbox, I got a list of more than 78 voice messages dating back to March (it

Questions

 • AT&T Phone Features

26

3

Can't forward a saved voice mail message using the standard steps

I'm trying to forward a saved voice mail message from an AT&T UVerse phone account. I dial in, press 6, enter a 10 digit number and press # but every time I get, "The number you entered was not a valid subscriber or distribution list member. Please try again" I'd really like to forward this m

Questions

 • AT&T Phone Features

20

9

0

I need help activating my AT&T voicemail

Before leaving for Alaska, I switched from verizon (Same SM-G900V phone) to AT&T. Now im in dutch harbor (I think AT&T service is provided by TelAlaska here?) and trying to activate my voicemail with no luck. I've tried dialing various configurations (+1, 1, 11, with my number) as well as turning of

Questions

 • Data & Messaging Features, Internet Tethering

115

1

0

0

VML in Call log but no incoming call to go with it

What if you see VML on the call log, but there is not an incoming phone call on the log that corresponds to that voicemail. How can you see what number left a voicemail and triggered checking the voicemail? I want to know who left the voicemail that he would have to check it. Because it doesnt show

Questions

 • Wireless Billing

12

1

Impossible to active voicemail on prepaid plan

I am trying to access my voicemail which I haven't been able to access in months. Every time I'm entering a PIN, I get "your voicemail is locked" and then, I get immediately disconnected. I've been trying to figure this out for a long time without finding any solution. I would like to avoid being on

Questions

 • Account & Usage

18

1

0

Checking visual voicemail on a PC??

Trying to work from home here, and manage the business voicemails. It looks as if there was once a Windows version of the visual voicemail app. There are references to it on the ATT website, but I can not find it anywhere. Would love it if this were available. Yes, I know voicemail can be chec

Questions

 • AT&T Phone Features

15

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

25

4

Home do I change the number of rings on my iphone 6S

Hello I have tried the *#61# and that does not work all failed. I have gone to myATT.com logged in.In the "myATT" tab there is NO Home Phone. Go to att.com. Login with your username and password.2. Hover your mouse under myATT tab > Home Phone > Manage Features on the left. I have looked all over th

Questions

 • Apple

1.4K

2

0

0

Smart call block with telco voice mail

I want to buy some AT&T cordless phones but it is unclear to me how the phone features work with my phone company's (Charter/Spectrum) VoiceMail. I have looked over the instructions for the AT&T TL96477 and I don't see what I want. (Of course, the info is probably there but I'm just missing

Questions

 • AT&T Phone Features

12

1

0

keep getting errors (LINK IN BODY)

https://forums.att.com/t5/Account-Features/Can-t-change-call-forwarding-settings-quot-Connection-problem/td-p/4849225 i'm having the same problem as this person, who was instructed to send a private message...but you do not allow private messages anymore? so how do i get help on this issue? --------

Questions

 • Account Features

63

1

0

0

AT&T Call Protect Plus - Send a call straight to voicemail?

Is there any way to send a custom number straight to voicemail instead of completely blocking it? I see that I can do this with certain groups of spam callers, but I didn't see a way to do this with a regular number or contact.

Questions

 • Account Features

99

0

0

0

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