Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (390)

Relevance

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

440

3

0

Accepted Solution

Official Solution

I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

50

1

0

Accepted Solution

Official Solution

No voicemail setup available

I recently purchased a new GoPhone and set up my account. However, it won't let me set up my voicemail. When I call the voicemail number it prompts me to enter a ten-digit mailbox number, at which point I put in my phone number and it says there is no mailbox associated with this number. At no point

Questions

 • Account Features

6.7K

3

0

0

Accepted Solution

Official Solution

Accessing voicemails from a disconnected line on a family plan (that is still active)

About a year ago, I left an AT&T Family Plan and now have Google Fi, but kept the same number. Is it possible to access old voicemails that would have been received/saved while on AT&T? That family plan is still active, just without my old line, so I'm hoping they're still stored somewhere.

Questions

 • Account Features

73

1

0

Accepted Solution

Official Solution

Can no longer Play/Listen To or Save Voicemails from "Check or Manage Voicemail" Results in Error Message: "Bad Request".

When using "Check or Manage Voicemail", I can no longer Play, Listen To or Save voicemails. It used to always work but starting today, I get an error message. I open my Voicemail Messages and then click "Play" on a specific message.  Then I click "Save to Computer" which used to give the op

Questions

 • AT&T Phone Features

221

4

Accepted Solution

Official Solution

Remote voicemail access

I have had ATT Wireless service for many years. I use an iPhone SE (original version), and in order to hear my voicemail, all I do is tap on the phone icon, and then select the voicemail icon, and I can hear the messages or read them if they're transcribed. I don't need to use a password to check my

Questions

 • Device Features

197

2

0

Accepted Solution

Official Solution

"Personal Operator" Function on Voicemail?

I used to have a "Personal Operator" Function on Voicemail when I had Verizon Wireless and it was listed under the enhanced voicemail service, for an additional fee, however when I look at ATT enhanced voicemail, this feature isn't listed. If not - is there a pager notification feature I can add (al

Questions

 • Account Features

961

3

0

0

Accepted Solution

Official Solution

iphone voicemail notification not showing

When I first got my iPhone 6, I got the red dot on the phone app icon whenever I had a voicemail message.  But about 2 months ago, this stopped working, and since then, I have only been able to determine whether I have voicemail by calling the voicemail number, which is VERY inconvenient.  Since I h

Questions

 • Device Features

144.7K

36

0

Accepted Solution

Official Solution

"Voicemail is Locked. Please Contact System Manager"

I’m trying to set up my voicemail for my prepaid plan, but I did not set it up within the first 60 days. Now that my voicemail is locked, how do I proceed? Is there a number that I have to call, because there is no option to reset my password or set up my voicemail in My Wireless account preferences

Questions

 • Device Features

2.6K

2

0

Accepted Solution

Official Solution

visual voicemail suddenly doesn't launch

I have been using the visual voicemail app on my Samsung Galaxy S20 FE for several months. Recently, whenever I touch the icon, it flashes up but then disappears immediately.  I have rebooted but have not been able to get the app to persist.  I also reset my password (since I didn't recal

Questions

 • Samsung

111

6

0

Accepted Solution

Official Solution

Does Visual Voicemail transcription work on any AT&T androids now?

I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl

Questions

 • Android

948

13

0

Accepted Solution

Official Solution

Lost a cell phone voicemail I skipped.

Hello all. I had a Voicemail from a friend that I Skipped and can no longer find. My friend who left the message passed away and I had been listening to it periodically. I was feeling sad and went to listen to it today and now it's gone. Can it be retrieved? Where can I find it? Any assistance will

Questions

 • Device Features

354

2

0

0

Accepted Solution

Official Solution

Visual Voicemail on Lumia 1520

Visual voicemail on my Lumia 1520 stopped working back in October of 2019. I tried resetting, changing the password, all to no avail. On the voicemail page I see "Can't connect." When I tap "Call Voicemail" I can hear the messages, but I no longer receive notifications on my home screen, nor see

Questions

 • Device Features

13

1

0

Accepted Solution

Official Solution

How do I reset my voicemail password on a Samsung Galaxy S4 mini?

I set up my voicemail on my phone, but I forgot my password. Now I cant check my voicemail. Someone please help me. And thanks in advance 😕

Questions

 • Device Features

7.6K

2

0

0

Accepted Solution

Official Solution

Voicemail - Reset password resets the whole thing?!?!?

I forgot my voicemail password and it was prompting me for it when I tried to call the voicemail number on my iPhone 6, which was weird. I googled how to reset my voicemail password and reset it using AT&T's website and signing in, which to my surprise ended up resetting my voicemail box complet

Questions

 • Device Features

55

4

0

Accepted Solution

Official Solution

Help with landline voicemail

I have a landline phone, I want to adjust how many rings will occur before ATT voicemail answers. Is this possible?, I called earlier and it rang 10 times, and voice mail never did answer. Help I am so lost as to what to do .

Questions

 • AT&T Phone Features

283

1

0

0

Accepted Solution

Official Solution

AT&T Digital Home Phone support

Learn what you need to make sure you get the most out of your Digital Home Phone service!   Overview AT&T Digital Home Phone Digital Home Phone Voicemail Service Digital Home Phone Features, Portal, & Caller ID Overview   Setup & Installation Setup & Manage Digital

Questions

 • AT&T Phone Features

6.5K

1

0

Accepted Solution

Official Solution

Not Working Transcribe Voicemail to Text

Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t

Questions

 • Device Features

228

5

0

Accepted Solution

Official Solution

Visual Voicemail set-up

From Visual Voicemail Setup, when I click Start, I get "Looks like there is a problem with your mailbox, or you're on a plan that doesn't include [it]." I know our plan has the feature because my wife's phone on the same plan works. Any ideas?

Questions

 • Data & Messaging Features, Internet Tethering

29

1

0

Accepted Solution

Official Solution

Visual voicemail charges for new lines

I added two lines a couple of weeks ago. I have a total of 5 lines. I have been charged $14.67 for each new line I added for visual voice mail on top of the per line fee. There's no option to turn off the visual voicemail feature either in the ATT app or website. Note that this VVM charge o

Questions

 • Device Features

703

3

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.