I never received my $100 Visa Reward.  It never came in the mail, but my plan says I was owed one.  Who do I need to contact?

I was told when i switched from comcast to att internet and U-verse i  would get $200 visa reward, then when i signed up and a month later i only got a $100 visa reward, wheres the other $100? and its telling me that my autopay discount expires next month. Isn't autopay discount supposed to be until

Signed up for 1yr contract fiber internet with supposedly promised $100 Visa gift card.I never received any form of notification (neither email nor regular mail) about claiming the gift cardI was never informed of "120 Days" expiration clause. Now because it's been over 120 days since installing the

I have spent over 3 hours trying to get the $300 Visa I was promised for buying 2 iPhones and adding a line. The Visa card was one of the only reasons I decided to upgrade. I called a few weeks ago because I had never received the card.  After being sent back and forth between customer service and t

My partner and I recently switched to At&T, and have bundled our cable, wireless and internet together, from Sprint, and were part of a Switcher promotion, in which we would receive Visa cards for switching over. We waited a while for the cards to show up but they never did, until yesterday (at the

We were promised hundreds of dollars in credits in rebates for trading in our old phones and signing up for a wireless and DirecTV bundle.  Months later less than half of what was promised has come and the customer service reps know nothing about these deals. We've ha be spent several hours on the p

So when selecting auto pay: “new debit/credit card” the verbiage AT&T uses is confusing. So my bill is due at the end of the month...actually it’s due on the 26th...but when selecting auto pay, the verbiage states “we will bill your credit card 8 days after the 26th of the month.”... so is this afte

I recently decided to change my ATT prepaid service from one plan to another. I've had ATT service for about a year but there have been some issues. What happened was I had just paid my bill for the month of March when I decided to change plans. The transfer system said that I would lose data but it

I received a reward notification in the mail on 07.11.2017. When I went online to claim the reward, from starting service, it told me the notification was expired. how can a reward notification expire, when it was mailed on 07.08.2017 and not received until 07.11.2017. So it will expire the minute i

As a new customer, I signed up for U-Family and Internet 100 online, which made me eligible for three $100 AT&T Visa Reward Cards. However, after successfully ordering and scheduling the date with a technician, I would receive an email message from AT&T that "the address you gave us already has our

I'm waiting on a $200 reward card, and a $50 reward card; It says processing; Can anyone tell me how long that takes before it ships? And do they ship to billing or service address if they're different? Chat hasn't helped me one bit, it's frustrating to get a generic response every time.

I signed up the first week of December. The representative told me that I would receive a $100 Visa Reward card. But it's been over 6 weeks.When I went to the online rewards center (https://rewardcenter.att.com/), I typed in my account number and it wouldn't log me in because it "didn't recognize th

During my initial set up for U-Verse Internet 300, I was told by the employee that I would receive a $100 Visa Rewards gift card for initiating new service. It has been more than 2 months since I started my service and the AT&T Rewards Center has been no help at all in figuring out what happened to

I claimed my installation reward for the $100 visa and ive been waiting for around 2 months then i check its status today and it says Disqualified? Then waiting for almost an hour on the phone trying to get an agent and gave up. Scammed into joining att.

On January 10, 2018 I called 1-*** after getting a mail solicitation for a $300 VISA gift card to inquire about the internet speed that was available in my area.  After a brief discussion with the sales agent I was told that if I signed up “today” she was authorized to give me a $200.00 VISA for Dir