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To connect PC tv tuner to VIP1225 DVR, have to pay for tech support?

I am trying to hook up my HP Touchsmart PC and Avermedia TV tuner with Windows 8 ProPack (windows media center) to my Uverse DVR/STB (VIP1225). The PC only has a coax input. Apparently, the VIP1225 DVR only produces an analog signal (i.e., only channel 3) on the coax output line. So I tried to call

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