
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
On 6/14 I went to AT&T paygonline.com to add $100 to prepaid cell phone. At the last screen, a message appeared in red print that read (this or very like it): "Unable to accept payments at this time. Please try again later." Thinking this may have occurred because I used a credit card different from
Questions
•
Wireless Billing
Had a fraudulent AT&T Vesta charge show up on my cash app card for the amount of $43.30. This is 4 years after I cancelled all services with AT&T including my GoPhone. My cash app card company states they cannot dispute the charge on on my behalf and get my money back from the merchant. I have a tra
Questions
•
Account & Usage
How to stop a Vesta ATT charge for $27.28 that appears on my Visa every month. I called and was placed on hold for 34 minutes and 27 seconds and then disconnected. I have been on hold for an additional 38 minutes since. I called Visa and they suggested a Merchant Block on Vista AT&T. Problem sol
Questions
•
Wireless Billing
I noticed on my billing statement through my bank that I was charged in February and March for VESTA aT&T prepaid ($59.10 each). However, I do not have a prepaid phone. When calling about the issue, trying to find the right number to call was confusing and frustrating. When I did find a number, I co
Questions
•
Wireless Billing
I visited the USA in October. While in Los Angeles, I bought a prepaid number left the USA in November because I live in VietnamI am being charged 44.06 every monthI have tried to communicate via email chat and twitter I do not have a USA phoneThe CHAT could not find my name, address, number or, SS
Questions
•
More AT&T PREPAID Discussions
I was in USA last summer and I bought an AT&T prepaid card for two months, where I specified when I bought it that I only wanted it for that summer since I don't live in the USA. When I arrived home back in my home country, I had charges in my bank account every month, so I called support to help me
Questions
•
More AT&T PREPAID Discussions