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fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

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BYER BEWARE: AT&T $20 Promotional Scam

When I upgraded my DSL75 internet to Fiber 300, I was offered the promotional $20 discount for twelve months. My internet was accidentally cancelled by AT&T. I immediately called AT&T on the same day to reinstate my internet services. After the internet has been reinstated, I noticed that I

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26

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OS

I spoke to AT&T few days back explained an unusual download out of the blue was not alerted as usual could not stop download so shut off phone next morning powers on phone took awhile finally found out OS operating system. Have been tracking through common sense have tried to explain to AT&T

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45

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Unlock code request

Purchased brand new att prepaid device from target. went through the unlocking steps and it is being denied cus , they say, it's in another account. Which the device is not refurbished what so ever. They make no ways to get in contact and avoiding me seems like it online UNLOCK MY (Edited per comm

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24

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Activate my account

Unlock UIC and activate my Sim

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47

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Insurance is a scam they dont cover the phone

Just trying to warn everybody when you purchase insurance through this ripoff Company a tale to tell you that you're not buying phone insurance for the phone that you purchased your buying it for whatever phone your SIM card ends up in in which case how does that work if somebody steals your phone

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49

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Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

302

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At&t B0G0 FRAUD!!!!!

I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri

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24

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Att guy lied to me to get me to switch plans.

I called to inquire about my phone balances and the att rep said he could lower my bill by 35 dollars and everything would stay the same. Just lower bill. Yeah right. checked my bills turned out I was 250.00 higher last month and 200 higher this month.  I called att the girl just wanted t

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105

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Help needed from your highest office , NOT FAKE OFFICE OF PRES

On March 23, 2019 I went to At&T store which they told to go the website since that promo was not available at the store , so I did the same day and the regular credit check and everything was done and approved as I intended it would since my credit score is excellent and at the end I was told I wo

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89

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Closed

1st responder Plan!!!!

Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.

Questions

120

2

ATT SCAM TRADE IN FOR NOTE 20 ULTRA

I traded in a perfectly good working note 8 in August Still waiting for credit.. Said I would receive $1000.00 Credit is supposed to be issued last cycle now told credit would go through next cycle  Att is lying will be filing a complaint with fcc  bbb and department of consumer prot

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120

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Does ATT allow an individual to reserve a previous leased number?

I had a specific number, under contract, and lost that contract due to temporary life circumstances. Would I be able to call and specifically reserve the number when it comes out of contract/available? Idk how the numbers and all work for what's where or whatever.. but to be frank, I am a bit

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53

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AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

60

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3rd party definition (2 part)

This may stab really deep to AT&T but all employees of AT&T that follow these questions take note. Please also this question is for you........—Can you define the terminology of 3rd party per written and AT&T defined policy definition??NIGHTOWLS

Questions

707

2

SIM card hack Att employees give out your info

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

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41

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Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

641

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AT&T is stealing returned phones - Blaming Consumer - Help me stop them!

LOOK AT MY PICTURES BELOW: (Edited per community guidelines) (Edited per community guidelines)! Please. I am going through this right now and they are trying to charge us over $2000. No help from anyone. We have our receipts and everything from sending the phones back and it has been over a mont

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37

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DNS settings change

Does anyone know if adding a third party router will then allow me to change the DNS settings? ATT uverse router doesnt allow u to change the DNS settings. Also if so, what kind of router is compatible?

Questions

710

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An honest AT&T review...

My experience with this company has been nothing but a nightmare. This has to be the worst internet provider on earth. The only reason I have AT&T is because I have no other choice in the apartment complex I live... This people will lie right to your face just to get you to sign up wit

Questions

214

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