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Unlock code request

Purchased brand new att prepaid device from target. went through the unlocking steps and it is being denied cus , they say, it's in another account. Which the device is not refurbished what so ever. They make no ways to get in contact and avoiding me seems like it online UNLOCK MY (Edited per comm

Questions

 • Other Phones & Devices

12

0

0

Does ATT allow an individual to reserve a previous leased number?

I had a specific number, under contract, and lost that contract due to temporary life circumstances. Would I be able to call and specifically reserve the number when it comes out of contract/available? Idk how the numbers and all work for what's where or whatever.. but to be frank, I am a bit

Questions

 • Wireless Account

31

1

0

Help needed from your highest office , NOT FAKE OFFICE OF PRES

On March 23, 2019 I went to At&T store which they told to go the website since that promo was not available at the store , so I did the same day and the regular credit check and everything was done and approved as I intended it would since my credit score is excellent and at the end I was told I wo

Questions

 • Wireless Account

63

5

0

fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

35

3

0

Closed

1st responder Plan!!!!

Let grocery store employees get the 1st responder Plan Discount. Due to Covid-19 you can see that we're just as important to the world. Also risking our lives everyday to provide you with groceries.

Questions

 • Wireless Account

83

2

Att guy lied to me to get me to switch plans.

I called to inquire about my phone balances and the att rep said he could lower my bill by 35 dollars and everything would stay the same. Just lower bill. Yeah right. checked my bills turned out I was 250.00 higher last month and 200 higher this month.  I called att the girl just wanted t

Questions

 • Wireless Billing

61

0

An honest AT&T review...

My experience with this company has been nothing but a nightmare. This has to be the worst internet provider on earth. The only reason I have AT&T is because I have no other choice in the apartment complex I live... This people will lie right to your face just to get you to sign up wit

Questions

 • AT&T Internet Plans

62

4

0

Activate my account

Unlock UIC and activate my Sim

Questions

 • Android

36

1

0

Getting AT&T internet where I live

Who do I talk to in order to receive AT&T in my area. I live on the outskirts of Houston in Montgomery county and we’re stuck with Suddenlink in most residential areas. Their service is absolutely unacceptable! I can’t get anything done! Please for the love of god, Porter Texas needs some AT&T love!

Questions

 • AT&T Fiber Installation

42

0

0

Insurance is a scam they dont cover the phone

Just trying to warn everybody when you purchase insurance through this ripoff Company a tale to tell you that you're not buying phone insurance for the phone that you purchased your buying it for whatever phone your SIM card ends up in in which case how does that work if somebody steals your phone

Questions

 • Account Features

27

0

OS

I spoke to AT&T few days back explained an unusual download out of the blue was not alerted as usual could not stop download so shut off phone next morning powers on phone took awhile finally found out OS operating system. Have been tracking through common sense have tried to explain to AT&T

Questions

 • More AT&T PREPAID Discussions

27

1

0

ATT SCAM TRADE IN FOR NOTE 20 ULTRA

I traded in a perfectly good working note 8 in August Still waiting for credit.. Said I would receive $1000.00 Credit is supposed to be issued last cycle now told credit would go through next cycle  Att is lying will be filing a complaint with fcc  bbb and department of consumer prot

Questions

 • Wireless Account

95

2

0

Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

 • AT&T Phone Equipment

146

6

0

DNS settings change

Does anyone know if adding a third party router will then allow me to change the DNS settings? ATT uverse router doesnt allow u to change the DNS settings. Also if so, what kind of router is compatible?

Questions

 • AT&T Internet Equipment

469

1

0

3rd party definition (2 part)

This may stab really deep to AT&T but all employees of AT&T that follow these questions take note. Please also this question is for you........—Can you define the terminology of 3rd party per written and AT&T defined policy definition??NIGHTOWLS

Questions

 • Network Coverage

437

2

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

149

10

0

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

 • Wireless Billing

154

2

0

No Show on New Installation - is this how AT&T treat new customers?

I had AT&T U-verse Fiber internet installation scheduled for today (Saturday 5/15 between 1-3pm) but tech didn't arrive.. Contacted customer service few mins past 3pm, and told that they were confident tech is coming today to finish install..   2+hrs later, nothing.    Conta

Questions

 • AT&T Fiber Installation

153

2

0

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