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After 16 years I switched to AT&T - Jake at Walmart, a contractor for AT&T, got me to switchover....Trade your phones in for new ones- just bring your bill to AT&T with the old phones and they will cover the balance on your verizon phones- NOPE! So I spend HOURS on the phone just for th
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Wireless Account
I have not received my visa gift card that I signed up for. I was told it was in the mail and to expect to get it in 10 business days on August 4th. I even received the activation code! Obviously, I already went through the rewards center link and claimed it, so sending me to that will
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AT&T Internet Features
I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y
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AT&T Fiber Equipment
I received several calls from the president of At&t. I was credited my Promotion . Thank you
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Wireless Account
I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago
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AT&T Internet Plans
I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into
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AT&T Internet Account
Is the website att-promotion.com a scam? The number seems to change alot and a relative of mine gave them personal info such as ssn when trying to buy something.
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Phone & Device Upgrades
When I call from my new at&t prepaid SIM card it tells me I’m not allowed to make calls, I’ve contacted multiple people at at&t and they either just put me on hold forever or tell me they don’t know what to do. My SIM card is activated and I can use mobile data to load the internet but still
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More AT&T PREPAID Discussions
I bought my wife a new phone may ‘21. The store messed up and opened 2 phones and lines on my card, they refunded the first charge but never cancelled the first phone. In September I realized I had been being doubled charged, we called customer loyalty and spent 4 hours explaining the situation t
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Wireless Billing
I have contacted AT&T about 7-8 times in the past 2 months about an astronomical bill on my account for a service that was added to my account without my permission. I continue to call, and each time I get told that I will receive an update, and yet nothing has been done to rectify this situatio
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Wireless Billing
So i bought a s20 ultra in the us. But because of the pandemic i had to move to Mexico with my wife´s family. Some samsung support representative told me i need to be in an US network for the phone to update. What can i do to get the update here in mexico?
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Samsung
I was overcharged every month by AT&T. In some cases over double what my bill was supposed to be. For what?? Look back at my customer service calls, and listen to the recordings of said call. It is painfully obvious that I was getting SUB- STANDARD service. But, equally as disturbing
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Wireless Billing
So my trade in of an iphone 11 never made it to the "warehouse".. it was sold a day later from the sales (Edited per community guidelines)ociate to someone he knew and all my info still stored (dumb me) After the 3 months and no $700 rebate and lowered monthly.. I notice double monthly paym
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Wireless Account
I joined AT&T a month ago n I can't get good internet service, on top of that I called them and told them that multiple lines on my plan were having a hard time connecting to the internet and they told me that where I lived was not compatible with good internet service. I live in town, close to
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Wireless Account
I have downloaded the realtime program. Looks pretty cool, but there is a problem. I haven't a clue as to what Im looking at. LOL. Could someone give me an idea as to what I should be looking at? Also, I couldn't figure out how to post a screen shot. So maybe we could start there so you can see what
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U-verse TV Equipment
Did you know AT&T discriminates & takes advantage of disabled, vets & elderly? Yup, it’s true! unethical practices, billing SCAMS and sells their info to only get SCAMMED FURTHER by THUGS stealing their MOMEY $$$ and/or THEIR IDENTITY...calls not blocked by their own AT&T security
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Wireless Account
Bought iPhone 11 Max pro 2 days ago in ATT store. After a day of use, found an imperfection at the top right of the phone (a white streak between the bezel and the screen), can’t be clean without opening the screen. Went back to the store, the first question asked, did you double check the device wh
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Apple
Someone keeps sending pornography links in groupchats with multiple numbers that all use AT&T. I've been in at least 5 of these chats and it's honestly so scary. They add random people, send lewd website links, and send messages from our personal phone numbers. Please look into this, because it'
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Data & Messaging Features, Internet Tethering
You have a guy named R$*# Price who is a 47 yr old caucasion man about 5'9" shaved head, black stubby teeth & very skinny who is going into neighborhoods scamming people. He told me that for 700 dollars he would set up direct tv through AT&T & I could have unlimited direct tv cable for a
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AT&T Internet Security
Hello, World! I would like to request fiber optic internet service in my area which is rural. 95693. My landlord is looking into it as well and filled out the request form. We have multiple households at our address so looking at the number of properties in the area is not an accurate dep
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AT&T Fiber Installation