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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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273

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iPhone shopping

I want to shop iPhone

Questions

71

7

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Keep it up at&t...

Hello at&t, sir i have purchased an iphone xsmax from a retailer of delhi and i am also a small retailer okay.. then when i sold this phone to a customer after 2 3 days he returned me claim that the phone is not supporting sim card of india then i took back the phone and returned him the money,

Questions

67

9

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BAD CUSTOMER SERVICE

The customer service agents [EDITED alleged manager [EDITED] treated me very badly, very bad service [EDITED per Community Guidelines]

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75

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AT&T is the worst!

We’ve been stuck with this (Edited per community guidelines) company for 20+yrs, since they were Cingular wireless and before. We have been ripped off so many time’s! This last time, $700 for your iPhone 8 in great condition, turned to $18 because that’s what they determined it was worth. (I took it

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54

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Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

36

2

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

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15

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TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

Questions

57

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Mobile Billing

someone should add mobile bill as a payment option on microsoft store

Questions

35

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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65

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

41

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Zte lever z936l software update

Software version:5.1 Lollipop. When I try updating in my settings it always comes back with the same message 'unable to connect to server' every time. I've tried numerous ways to force an update via clearing data in play framework to clearing all the data and cache through my hole phone via internal

Questions

109

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

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49

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ATT MANAGER WANTED ME TO WRITE A COLD CHECK

I transferred my phone service to ATT in August 2023. When I got off the phone I was to pay $184 for 3 lines and internet, one bill, paid on the 9th of every month. That was the whole point for switching...to have one bill. Since then I have spent over 34 hours on the phone because my internet is se

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49

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Noo help

AT&T (Edited per community guidelines) being with the COVID 19 going on and people loseing they job and etc yet no help with make in payments payment plan I going to T-Mobile they help a lot 

Questions

61

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Dissatisfied customer

Just 36 hours out of hospital after a month with a respirator in my throat my phone service that was supposed to be grouped with my att Direct TV  bill  evidently wasn't  so they shut my phone service off I called the wireless rep. And was told that it never did get grouped  and

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47

1

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Business

Consider business and work together/bring your franchises with The Walt Disney Company ! Consider ? Even involve Warner Bros. And more in Kingdom Hearts and more ETC !

Questions

164

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Can't get service tech out to fix a cut line under ground

There a cut att line sticking out of the ground and we can't get att to send someone out to check if dangerous or to repair it

Questions

81

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

1K

1

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

593

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