Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (158)

Relevance
Restocking fee — it’s your fault !

Bought iPhone 11 Max pro 2 days ago in ATT store. After a day of use, found an imperfection at the top right of the phone (a white streak between the bezel and the screen), can’t be clean without opening the screen. Went back to the store, the first question asked, did you double check the device wh

Questions

 • Apple

108

2

0

$$$$$$$$$$$$$$$$$

I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y

Questions

 • AT&T Fiber Equipment

14

0

0

Uverse Realtime

I have downloaded the realtime program. Looks pretty cool, but there is a problem. I haven't a clue as to what Im looking at. LOL. Could someone give me an idea as to what I should be looking at? Also, I couldn't figure out how to post a screen shot. So maybe we could start there so you can see what

Questions

 • U-verse TV Equipment

9.6K

27

0

0

Visa gift card

I have not received my visa gift card that I signed up for. I was told it was in the mail and to expect to get it in 10 business days on August 4th.  I even received the activation code!  Obviously, I already went through the rewards center link and claimed it, so sending me to that will

Questions

 • AT&T Internet Features

51

3

0

Promotion CREDIT to account Thanks. PRESIDENT OFAT&T

I received several calls  from the president  of At&t.  I was credited  my  Promotion  . Thank you 

Questions

 • Wireless Account

22

0

0

Did you know AT&T discriminates & takes advantage of disabled, vets & elderly?

Did you know AT&T discriminates & takes advantage of disabled, vets & elderly? Yup, it’s true! unethical practices, billing SCAMS and sells their info to only get SCAMMED FURTHER by THUGS stealing their MOMEY $$$ and/or THEIR IDENTITY...calls not blocked by their own AT&T security

Questions

 • Wireless Account

101

12

0

Can't believe I lost my prior plan for this. Ugh

I joined AT&T a month ago n I can't get good internet service, on top of that I called them and told them that multiple lines on my plan were having a hard time connecting to the internet and they told me that where I lived was not compatible with good internet service. I live in town, close to

Questions

 • Wireless Account

32

1

0

A contractor who works for AT&T is scamming people & robbing them

You have a guy named R$*# Price who is a 47 yr old caucasion man about 5'9" shaved head, black stubby teeth & very skinny who is going into neighborhoods scamming people. He told me that for 700 dollars he would set up direct tv through AT&T & I could have unlimited direct tv cable for a

Questions

 • AT&T Internet Security

100

4

0

Go phone prepaid phone number won’t work

When I call from my new at&t prepaid SIM card it tells me I’m not allowed to make calls, I’ve contacted multiple people at at&t and they either just put me on hold forever or tell me they don’t know what to do. My SIM card is activated and I can use mobile data to load the internet but still

Questions

 • More AT&T PREPAID Discussions

51

2

0

unified disaster

So my trade in of an iphone 11 never made it to the "warehouse".. it was sold a day later from the sales (Edited per community guidelines)ociate to someone he knew and all my info still stored (dumb me)   After the 3 months and no $700 rebate and lowered monthly.. I notice double monthly paym

Questions

 • Wireless Account

33

3

0

AT&T Employee lied and cost me couple hundred

On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a few hours I canceled my order coz I want to make sure I’m qualify or not.​After live chat with AT&T agent , as he said I’m qualify for BOGO promotion b

Questions

 • Wireless Account

393

4

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

37

0

0

Mysterious Groupchat With Pornography Links

Someone keeps sending pornography links in groupchats with multiple numbers that all use AT&T. I've been in at least 5 of these chats and it's honestly so scary. They add random people, send lewd website links, and send messages from our personal phone numbers. Please look into this, because it'

Questions

 • Data & Messaging Features, Internet Tethering

437

1

0

AT&T refused to port-out my cell phone number

Calls and texts will randomly take a few days to show up on my phone; calls won't ring but go straight to voicemail. So after 50 years (literally) of relying on AT&T and the RBOCs it's time to leave - but there's a problem. Cell phone number - I'm being told it "can't be ported out". (Edited

Questions

 • Account & Usage

1.4K

17

0

At&t promotion

Is the website att-promotion.com a scam? The number seems to change alot and a relative of mine gave them personal info such as ssn when trying to buy something.

Questions

 • Phone & Device Upgrades

43

2

0

S20 Ultra ANDROID 11 UPDATE

So i bought a s20 ultra in the us. But because of the pandemic i had to move to Mexico with my wife´s family. Some samsung support  representative told me i need to be in an US network for the phone to update.  What can i do to get the update here in mexico?

Questions

 • Samsung

104

1

0

AT&T Right of Way that crosses a parcel of land

I am trying to find out more about building restrictions regarding an AT&T right of way on a parcel of land located at 9001 pleasant ridge rd, charlotte nc 28215. It runs directly across the front of the property. Thanks

Questions

 • AT&T Fiber Installation

18

0

0

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

25

2

0

At&t B0G0 FRAUD!!!!!

I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri

Questions

 • Wireless Billing

16

0

0

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

54

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.