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Keep it up at&t...

Hello at&t, sir i have purchased an iphone xsmax from a retailer of delhi and i am also a small retailer okay.. then when i sold this phone to a customer after 2 3 days he returned me claim that the phone is not supporting sim card of india then i took back the phone and returned him the money,

Questions

 • Wireless Account

39

9

A lie the whole way around from quality of service to amour of bill and all between

I would never recommend them at all. First off they lie to you from the start. The service reliable, (Edited per community guidelines) no, lie one. The price stated in the store, (Edited per community guidelines) no, lie two. Phone discounts, not really, lie three. I blame myself because what sound

Questions

 • Data & Messaging Features, Internet Tethering

74

8

0

BAD CUSTOMER SERVICE

The customer service agents [EDITED alleged manager [EDITED] treated me very badly, very bad service [EDITED per Community Guidelines]

Questions

 • Wireless Account

47

1

0

!!!!DONE HORRIBLY WRONG BY YOUR COMPANY AT&T!!!!! AVOID THEM, NOT WORTH IT!!!

Hello everyone, my name is Chris (Edited to remove personal information). I live over in (edited per community guidelines)towards (edited per community guidelines) some. My friend had referred me to the AT&T Access program. He lives right down the road from my house. So I have been trying to get Acc

Questions

 • AT&T Internet Plans

86

2

Noo help

AT&T (Edited per community guidelines) being with the COVID 19 going on and people loseing they job and etc yet no help with make in payments payment plan I going to T-Mobile they help a lot 

Questions

 • Wireless Billing

38

3

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

20

2

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

21

1

0

Business

Consider business and work together/bring your franchises with The Walt Disney Company ! Consider ? Even involve Warner Bros. And more in Kingdom Hearts and more ETC !

Questions

 • Watching HBO Max

66

1

0

Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

 • AT&T Internet Equipment

395

2

0

Zte lever z936l software update

Software version:5.1 Lollipop. When I try updating in my settings it always comes back with the same message 'unable to connect to server' every time. I've tried numerous ways to force an update via clearing data in play framework to clearing all the data and cache through my hole phone via internal

Questions

 • Phone & Device Upgrades

54

1

0

Dissatisfied customer

Just 36 hours out of hospital after a month with a respirator in my throat my phone service that was supposed to be grouped with my att Direct TV  bill  evidently wasn't  so they shut my phone service off I called the wireless rep. And was told that it never did get grouped  and

Questions

 • Wireless Billing

39

1

0

Cracked screen insurance

The phone insurance is very misleading and useless if you have a newer phone I bought the insurance for phones on all 4 phone lines and before I bought insurance or phone I wanted to make sure they was eligible phones and what deductable would apply. Well I had a sezuire and my phone dropped and scr

Questions

 • Phone & Device Upgrades

249

4

0

AT&T is the worst!

We’ve been stuck with this (Edited per community guidelines) company for 20+yrs, since they were Cingular wireless and before. We have been ripped off so many time’s! This last time, $700 for your iPhone 8 in great condition, turned to $18 because that’s what they determined it was worth. (I took it

Questions

 • Phone & Device Upgrades

30

5

0

unlock status.current status in progress

Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly

Questions

 • Apple

661

5

0

ATT phone insurance is a complete scam ripoff

I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car

Questions

 • Wireless Account

577

4

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

598

1

0

2 months of being billed for services that I did not purchase

I have contacted AT&T about 7-8 times in the past 2 months about an astronomical bill on my account for a service that was added to my account without my permission. I continue to call, and each time I get told that I will receive an update, and yet nothing has been done to rectify this situatio

Questions

 • Wireless Billing

68

1

0

Stop hiding

I was overcharged every month by AT&T. In some cases over double what my bill was supposed to be.  For what?? Look back at my customer service calls, and listen to the recordings of said call. It is painfully obvious that I was getting SUB- STANDARD  service. But, equally as disturbing

Questions

 • Wireless Billing

39

3

0

Huge screw up AT&T

I bought my wife a new phone may ‘21. The store messed up and opened 2 phones and lines on my card, they refunded the first charge but never cancelled the first phone. In September I realized I had been being doubled charged, we called customer loyalty and spent 4 hours explaining the situation t

Questions

 • Wireless Billing

20

1

0

Requesting Fiber to Modernize Rural America

Hello, World! I would like to request fiber optic internet service in my area which is rural. 95693. My landlord is looking into it as well and filled out the request form. We have multiple households at our address so looking at the number of properties in the area is not an accurate dep

Questions

 • AT&T Fiber Installation

41

3

0

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