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account not belonging to me charged to my card

we had this happen before this time we have a partial account number for the account being charged, we stopped charges through our card company and now here we go again

Questions

81

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

42

2

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Questions

29

8

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Wrong phone number

I got my sim today, and afte i activated it, it turned out that my phone number was not ported.. Even tho the invoice that came with the sim has the correct number.     Can this be fixed without having new sim or going to your store

Questions

587

8

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

45

5

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Cell phone coverage!

TO THE GUY THAT COMMENTED  my little galaxy  22 doesnt come equipped with a sim card slots nor can I use the tower to roam  so go figure genus every other country cell phone companies give u options for roaming homie. So many more choice words 4 you but i will hold off ..How funny I

Questions

47

6

0

SHIPMENT PUSHED BACK A MONTH PLUS THEY OWE ME MONEY

I am so incredibly DONE with AT&T! First things first they owe me money from a promotion I did back in December where you trade in a iPhone and receive a iPhone 11 for FREE I sent them TWO perfectly working iPhones and I should have received TWO free iPhone 11s instead they only gave me a promotion

Questions

132

2

0

Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

100

2

0

Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

Questions

50

15

Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

165

5

0

Closed

Apple Watch

Assuming an apple watch can only be addressed by an iPhone by at&t vs. All other smart watches how does this work exactly.

Questions

198

11

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Please help me!!!

My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing

Questions

13

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

44

0

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PPS 6180

Hi I am trying to call my friends number, and it keeps coming up as pps6180 and I have also been sending messages to him, will he ever see these messages? I am trying to get in contact with him but I dont know when it will happen

Questions

25

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

72

1

0

VIP1225 Storage Issue

I just had my DVR replaced, after the previous one suffered from RedX w/ two dots. The new DVR was working fine for about a week. Then one night it crashed and rebooted, erasing all our programs. Now it seems that we do not have nearly as much space on this DVR as we used to. Right now there are abo

Questions

3K

6

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CABLE BOX NOT WORKING

I have a at&t uverse cable box cisco. We pay a lot of money for our cable and we are UNABLE to watch tv. I have been trying to contact someone and can't get in touch with anyone. Our cable box lights up green in the internet cord in the back but when we try to turn the power on nothing happens. It d

Questions

226

1

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My wifi is pain.

My WiFi is dog(Edited per community guidelines), can’t play a single game of cod or rocket league without me lagging my (Edited per community guidelines) everywhere, this is a painful experience that I’ve been going through since March, please help me. p a i n

Questions

58

2

0

Internet

AT&T internet is a scam. (Edited per community guidelines) you.

Questions

46

0

0

Closed

Filing a request and complaint

Hi. I will try to explain without crying. Please forgive my informal complaint and inquiry. My Mom and Dads service was interrupted due to non payment. They are both deceased. I have been unable to pay as I have been sick and hospitalized for nearly a month and a half. The only reminders I have are

Questions

63

1

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