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iPhone 12 Trade in program

Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

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55

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NO RECEPTION ON OUTER CAPE

Anyone having even worse reception on outer cape recently?? It's never been great in Wellfleet...but it's almost non existent lately

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42

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Adding authorized users to a wireless account

Hello, I have been receiving this message when I try and add my husband as an authorized user on my wireless phone account. I've tried clearing the cached, browsing history, and everything else, but nothing has changed. I also tried using 2 different browsers but to know avail. What else is there to

Questions

365

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Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

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30

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Bill processed but still showing pending???

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

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187

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Need internet

How can I get the company to make internet available in my area? Most people around my area have school aged kids and at home jobs where they need internet. It's cheaper and It's not available...it's not in the middle of no where... I don't understand!

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46

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Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

563

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Internet for the whole neighborhood

AT&T is available in 78% of my town. In my neighborhood there are well over 200 homes. We only get 1 internet service and that is Siddenlink. They have become absolutely horrible and I know so so many people would love another option. So who do I have to speak to, to get this set up? I can g

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77

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No idea what is wrong.

U-Verse Max Turbo installed yesterday - Just internet - Wired connections not wireless on 3 computers - X Box 360 - D-Link router.  The speed/connection is inconsistant - sometimes it performs well as expected and the rest of the time it lags and get a lot of page won't display/time-outs. http://www

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1.3K

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I was just given a Verizon Tablet and need to convert to AT&T

I just got a Verizon (Android System) Tablet given to me, but I need to figure out how to convert it to an AT&T Tablet (AT&T is who my contract for my Note 20 Ultra Phone is through). Could anyone tell me how to accomplish This? Thank you in advance, and have a Blessed Day!

Questions

2.4K

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

86

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High speed fiber internet location

Can AT&T be my Super Patrick Roadhouse Swayze, and save me and the town from the old Spectrum man (Edited per community guidelines)h0£€?  Or will ATT&T Ghost this town cause they dont care.  More to come. Ill keep you posted ladies and gents. I hate spectrum so much. They say one thing and do a

Questions

71

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I NEED TO SPEAK WITH CUSTOMER SERVICE ASAP TO CANCEL MY ACCOUNT I AM TIRED OF THIS COMPANY

I AM EXTREMELY DISSATISFIED WITH THE SERVICE THAT I HAVE RECEIVED OVER THE LAST YEAR. I am NOT paying for a phone I no longer have IN MY POSSESSION!!! THE PHONE WAS STOLEN AND I CANNOT EVEN FILE A CLAIM. I NEED TO SPEAK WITH A REPRESENTATIVE AND AM NOT ABLE TO DO SO UNTIL I PAY??? THAT IS AWFUL C

Questions

68

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Available internet speed on the south side of Chicago

I live on the 9600 block of Peoria St. Why is the fastest internet speed available in my area is 5 mbps at 45 dollars a month. This is a rip-off to be charging people 45 dollars a month for early 1990 internet speed. When other areas have fiber for the same cost. I am so disappointed in AT&T.

Questions

86

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why does UVerse keep pausing

MY UVERSE RECIEVER KEEPS PAUSING. AT&T (Edited per community guidelines)

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53

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Transfer and billing

An AT&T customer has asked us to transfer billing responsibility to you for one or more wireless numbers. If you accept this transfer you're responsible for all financial and contractual obligations for the number(s) you accept. This includes, but isn't limited to, all service contacts for th

Questions

42

4

Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

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132

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Apple Watch

Assuming an apple watch can only be addressed by an iPhone by at&t vs. All other smart watches how does this work exactly.

Questions

178

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Refused service based on Race

Entered ATT Store located at 5108 Broadway, Suite K-108, Oakland, CA 94611. There were 3 employees and one customer in the store. The Manager greeted me and I explained why I came into the store. He advised me it would be a few minutes before I would receive help. Another customer entered the store

Questions

72

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Awful billing practice

I am so disappointed over the integrity and empathy of AT&T. I ordered a new Apple Watch January 2019. Been paying my bill and been up to date with everything. We are in January 2021. Never had any issues with ATT love the service and I thought hey I should get internet service with them as well

Questions

53

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