This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

I wanted to test some features of the gateway settings by blocking wifi access to a device, but I don't see that option anywhere.

Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc

I have filled out countless forms requesting a site survey. No one has reached out to me. I've spoken to countless reps via chat and over the phone that have given me conflicting information. I have ATT TV. NOT a fan. I prefer Uverse. I did have it at one time and had no problems. Unfortunate

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

I have several users who cannot access our company VPN from home because of AT&T's boneheaded decision to block the ports/protocols used for the VPN. Has ANYONE ever figured out how to configure the 5286A router issued by AT&T? The COVID-19 issue has the vast majority of our people working from ho

My dogs pulled my AT&T fiber optic cable out of the wall. How can I reconnect it?

How do I change my internal subnet internal ip scheme from 192.168.1 to 192.168.5?

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

When I choose guide on the uverse TV, every station says 'Getting Information' rather than providing the program name. I never had that happen before.  I rebooted the gateway and the receivers with the same results.  What is the solution to fix this?

Lost internet several hours ago. Have unplugged, etc but nothing works.

Just touching base and was wondering if there were any great opportunities career wise in the great state of oklahoma! I will be looking forward to hearing from you. Thanks , Allison Hibbitts

Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and A

Hi, we have verse and we want to install the Samsung blue ray disc player , model BD- p1400. XAA and we have a Samsung 52 in. tv model LN52A650A1FXZA. We try connecting the cables from the blue ray directly to tv but nothing happened. There was no image or sound from the movie we inserted on the blu

so my big problem is why does at&t advertise the el rey network on multiple channels and not offer it as a channel that I can order? Now that theres a show I really want to watch , now I have wait until there are enough requests for at&t to consider in making the channel availible to consumers. Then

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

my uverse remote no longer works. How can I get a new one