Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.9K)

Relevance

Accepted Solution

Official Solution

Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to.

Questions

 • U-verse TV Account

631

2

0

Accepted Solution

Official Solution

How to Identify which equipment to return

I am returning equipment. How do I find the list of equipment that I currently have that must be returned when account is cancelled?

Questions

 • U-verse TV Equipment

819

2

0

Accepted Solution

Official Solution

How to set up Nest WiFi as a router with AT&T Residential Gateway 5268AC and still use WAP for wireless Uverse TV receivers?

I am currently using an ATT Residential Gateway (5268AC) for U-Verse TV, Internet and Phone service and would like to configure a Nest WiFi mesh router instead of using the gateway. I have a few wireless U-Verse TV receivers that connect to the gateway via a Cisco VEN501 WAP.   The WAP is

Questions

 • AT&T Internet Equipment

935

6

Accepted Solution

Official Solution

Fiber and cat 5 wired house

My fiber is in a closet in my basement. So when using the ATT combo BG210 my wireless is weak.  I want to move my unit to the middle floor. Can i plug the Ethernet into my switch in the cat 5 wire cabinet and move my router to another outlet in the home? 

Questions

 • AT&T Fiber Installation

140

2

0

Accepted Solution

Official Solution

Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Questions

 • U-verse TV Account

946

1

0

Accepted Solution

Official Solution

3 way international call with uverse

Is there anything special about placing 3-way where one party is international (Japan)? I am AT&T Uverse.

Questions

 • AT&T Phone Features

42

1

0

Accepted Solution

Official Solution

Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

Questions

 • AT&T Internet Account

208

1

0

Accepted Solution

Official Solution

Internet discount due to Hurricane Ida

Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and A

Questions

 • AT&T Internet Account

81

4

0

Accepted Solution

Official Solution

Outages tonight 10/5

Called Uverse after the first outage at 7:00pm - 45 minute wait, so I started to suspect it wasn't just me. I rebooted the gateway, and all seemed fine. Then again at 8:05 it went out - rebooted - started getting annoyed that it was fine on a crap TV day (Saturday) and having so many issues on Sunda

Questions

 • AT&T Internet Equipment

5.5K

30

0

0

Accepted Solution

Official Solution

Last pay check for employees

Just touching base and was wondering if there were any great opportunities career wise in the great state of oklahoma! I will be looking forward to hearing from you. Thanks , Allison Hibbitts

Questions

 • Tones, Games, Videos, More...

62

1

0

Accepted Solution

Official Solution

The Uverse tv box causes lose of internet on my linksys WAP

Okay, so Ill start by saying hi, and this is my first time posting here. I'm not the most tech savy person around, but can sometimes figure things out, so any help is appreciated. My equipment:1 3801 ATT router/modem1 wired box 1 wireless box w/WAP for reception1 linksys e1000 router Setup:I have se

Questions

 • AT&T Internet Equipment

5.5K

8

0

0

Accepted Solution

Official Solution

Blue ray disc player connection

Hi, we have verse and we want to install the Samsung blue ray disc player , model BD- p1400. XAA and we have a Samsung 52 in. tv model LN52A650A1FXZA. We try connecting the cables from the blue ray directly to tv but nothing happened. There was no image or sound from the movie we inserted on the blu

Questions

 • Watching U-verse TV

1.1K

4

0

0

Accepted Solution

Official Solution

Issues with Wireless STB box after installing Google Wifi and Network Switch

I am having issues with my wireless STB boxes after installing Google Wifi and a Network switch onto my network. My wireless STB boxes will frequently lose signal or it will display a "Network problems have stopped this stream" while watching recorded shows. Sometimes the shows will play for 30 minu

Questions

 • U-verse TV Equipment

1.5K

11

0

0

Accepted Solution

Official Solution

What is the cheapest U-verse Internet plan in Pleak, TX?

What is the cheapest uverse internet in an area called pleak, tx??? After one year contract obviously....  would anyone happen to know how much packages cost from cheapest to most expensive $$$$?  Can someone please tell me?  Rsvp.  Thank you.

Questions

 • AT&T Fiber Installation

43

2

0

Accepted Solution

Official Solution

Closed

Visa Reward Card

[Subject edited for better exposure]   I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

Questions

 • U-verse TV Account

11K

8

0

Accepted Solution

Official Solution

why?

so my big problem is why does at&t advertise the el rey network on multiple channels and not offer it as a channel that I can order? Now that theres a show I really want to watch , now I have wait until there are enough requests for at&t to consider in making the channel availible to consumers. Then

Questions

 • Watching U-verse TV

1.5K

1

0

0

Accepted Solution

Official Solution

ATT Uverse and Spectrum Internet

As the ATT internet connection is so poor. We suffer buffering constantly with pixelization of the picture. WE now receive messages from the fire stick saying our broadband is slow and cannot connect. ATT have no business case to increase bandwidth as they appear to be only after business service.

Questions

 • AT&T Internet Account

56

2

0

Accepted Solution

Official Solution

Can I still return equipment and get it credited to my account?

Hello, I had AT&T U-verse for a while and I was not able to return the equipment due to misplacing it when I moved. I recently found the equipment. It’s been over a year since I had it. Can I still return the equipment and get it credited to my account and out of collections?

Questions

 • U-verse TV Equipment

239

2

0

Accepted Solution

Official Solution

Gateway ISSUES

I can not login into my WiFi (gateway) account.The message I am receiving is the insulation guy did not confirm he was there!!!!!What does that Mean????So you got an (Edited per community guidelines) installer that doesn’t do his job and I suffer the consequences,REALLY??????

Questions

 • AT&T Internet Account

46

2

0

Accepted Solution

Official Solution

Me TV

How can I request that UVERSE add channel Me TV?

Questions

 • Watching U-verse TV

1.5K

4

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.