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Red X 3

A red x with a 3 underneath is showing on my tv. Please help!

Questions

 • U-verse TV Equipment

72

1

0

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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

 • AT&T Internet Equipment

154

13

0

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Can’t be logged into email on both computer and phone

Whenever I try to log into my email on a computer it tells me my password is wrong. So then I change it on the computer. Then I’m able to login. However then I am logged out of my email on my phone. So I put in the new password that I just made on the computer and it tells me that the password is in

Questions

 • AT&T Mail Login & Security

55

3

0

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Activating Ethernet Port

Hi Everyone - Just discovered this community as a fairly new subscriber to AT&T U-verse.  Figured it would help me out with a somewhat small issue.  The install was extremely clean and well-done and the service has been great.  The service tech left me with a gigabit ethernet

Questions

 • AT&T Internet Installation

4.8K

1

0

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NVG589 Gateway flashing red lights

All of the red lights are flashing on the gateway. Do I need a new battery?  

Questions

 • AT&T Internet Equipment

171

1

0

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DMZ mode resetting on my UVERSE Modem

A recent issue has cropped up on my Modem setup. I've had DMZ mode set up to a specific host on my network for years. After a few hours/days, my host suddenly reverts to the local lan ip address (192.168.1.xxx). When I check the modem, I see that DMZ is no longer configured. I then have to reselect

Questions

 • AT&T Internet Equipment

81

1

0

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High Power 600 mW Wireless-N Range Extender

Hello Everyone,High Power 600 mW Wireless-N Range Extender...would this work with ATT Uverse Router: Motorola NVG589? I have a "wifi blind spot" in my room.Thanx for any info about this.

Questions

 • AT&T Internet Features

28.3K

7

0

0

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Incorrect Billing Rates

I recently made changes to my services and was quoted one price on the phone but when I received the change order email the rate was for $40 more. I have called multiple times asking for written confirmation that the rate quoted over the phone is correct but they just say that they have no way to se

Questions

 • Community lounge

95

2

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Internet outage since yesterday evening??!!! Why

There has been an outage since yesterday evening. Why is it taking so long to restore? I am working from home and can’t do that without internet service

Questions

 • AT&T Internet Account

90

1

0

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Cancel U-verse and switch to DirectTV

I will be moving in the next month and want to cancel U-verse. Can I cancel U-verse and switch to DirectTV without paying any penalties? I will be out of my promotion period for TV in July 2020. However I had to upgrade my internet since I am working at home due to the coronavirus which may of enter

Questions

 • U-verse TV Account

80

1

0

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Questions about available residential UVerse bandwidth

Hi, one thing up front: I am not an AT&T customer currently,  I have two questions.  A) Your computers state that my address can only get up to 18Mbps internet service.  Is that truely a hard limit, and is it because I live in a condo (Heatherwood Condo Association, Ann Arbor, MI) where there are mu

Questions

 • AT&T Internet Installation

2K

3

0

0

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New gateway box installed. Now TVs don't work!

A power spike killed my gateway, so ATT sent me another one. It powered up fine and transferred my settings. Internet and phone are working fine, but none of my TV boxes work. I assume ATT has to "authorize" them but I can find no way to do this online. The phone system just said "we are busy du

Questions

 • U-verse TV Equipment

209

2

0

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Install new Uverse TV box??

A couple weeks ago, the Uverse cable box that controls ONE of our TV's appeared to have gone south. I rebooted it a couple of times as well as rebooting the main cable box to no avail. I called Uverse support, they were unable to reach that box and sent me a new one.In the meantime, I did a hard res

Questions

 • U-verse TV Equipment

423

1

0

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Smart TV setup

Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.

Questions

 • Watching U-verse TV

139

6

0

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Mrs. Pitts

I live in between Sumrall, MS and Columbia, MS. Both small cities have uverse and other high speed unlimited internet options. I live on a small road with 7 or so homes on it but it connects to two larger roads with 100s of homes on them. The two larger roads both have uverse (att internet). But

Questions

 • AT&T Internet Installation

36

1

0

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ATT Static IP Address

Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc

Questions

 • AT&T Fiber Equipment

235

1

0

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What can I do with 25 unreturnable gateways?

I found 25 att gateways in a lot I purchased at bankruptcy auction. I Took them to a Fed Ex location & 8 of them were not in the system. They gave them back to me.  ATT has never gone out of their way to do me any favors so I am done with mine.  If there is an easier solution than thr

Questions

 • AT&T Internet Equipment

151

2

0

Accepted Solution

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on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

Questions

 • Watching U-verse TV

406

7

0

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UVerse Request for Service

I have about 100+ neighbors who would love to switch to Uverse if you had service in our area. How can I request service come to our neighborhood?

Questions

 • U-verse TV Equipment

241

3

0

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Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to.

Questions

 • U-verse TV Account

630

2

0

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