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Property Damage during Internet Installation...endless agony

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

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705

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Can I purchase my own modem?

I want to purchase NETGEAR Nighthawk AX12 12-Stream Wifi 6 Router (RAX200). Please advise.

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8.1K

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Add a few more ports to my uverse NVG510 router.

I'm wanting to add a few more ports to my uverse NVG510 router and I'm not sure as to what equipment I need to do this.  I believe an ethernet switch would do the trick?  I've noticed that AT&T has a "Netgear 8 port gigabit ethernet desktop switch - is this what I need?  If it helps I'm basically wa

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4.5K

4

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What cable do I need?

We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5.  We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw

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203

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AWE Channel (1147) there 2 days ago gone now!

I've had U-verse (U450) over 12 years now with access to AWE TV (Channel 1147), as of yesterday had message saying it was no longer available. What happened to channel? The 450 channels have never been "450 different channels" because the same programs appear on several channels and now losing a pro

Questions

1.8K

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U-verse app streaming no longer rotates on my iPhone?

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

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649

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Stingray Music

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

Questions

109

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Can you keep uverse tv if you switch internet providers

My internet speed is terrible. I’m getting the max available and it is not enough. Att internet is the same price as my cable provider and 1/8 th the speed. But I like my uverse tv. So can I change my internet provider and keep my uverse tv?

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1.1K

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Can't Watch Local Channels On App

I'm using the latest version of the u-verse app on my android phone, so far I can't seem to be able to watch my local channels like I can while watching tv. Is that normal when using the app ? Thanks, David

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718

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How to connect ATT BGW320-500 to TP-Link AX3000 Deco 60 Mesh Network

I was recently set up with ATT fiber optic 1000 service and the BGW320-500 gateway. I was able to connect it to my TP-Link AX3000 mesh network (3 satellites/nodes) with no problems.  Speed checks around the house are good (in the 500-700 mbps range).  The tech who set up the ATT service a

Questions

4.1K

11

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covid -19 waiver date clarification

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

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687

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I have a installation today

I’m just trying to see if my appointment for installation is still open for today

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48

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

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86

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Internet Install Issues

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

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163

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No at&t services available

AT&T laid 3 fiber optic cables last year across the road. Yet doesn't offer any service at all. DSL using old phone lines by a competitor and not adding new customers isnt available. How can I obtain service from AT&T?

Questions

438

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no wireless connection on AT&T U-verse NVG589

Both broadband lights flashing red - have rebooted and reset unit several times

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95

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Uverse Internet questions?

My house qualifies for 75/8 internet. I plan on getting uverse tv also. How much bandwidth will I be provisioned for assuming I get one or two TV's? How many TV's need to be streaming before my internet starts taking a hit?

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50

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Remote Access an External Hard Drive connected to PACE 5286ac router/modem on uVerse

Is there anyway to remotely access a PACE 5286ac router/modem.   I have an external hard drive with pictures on it that I want to be able to access when I am away from home.  How can I do this

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271

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New router, no TV

I installed a new router to replace my 8+ year old Cisco. NETGEAR said it was compatible with U-verse but now none of my TV receivers work. WiFi and landline phone are working great, but none of the TVs are. Any idea how to fix this?

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39

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No CBS on Demand

I know the topic of no CBS on Demand has been brought up previously but:When or will this dilemma ever change?Can the customer do anything to aid in this change?Just switched from Charter and had CBS then what’s up with that.

Questions

2.4K

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