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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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97

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Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

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968

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AT&T Uverse TV & Internet Devices (Equipment Return Address)

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

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1.3K

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TV Interruptions While using Router as LAN Switch

I'm trying to set up a second router as a switch off of an ethernet cord that's coming straight from my AT&T router, so I can hardwire my computer and my At&t set top box. However after setting everything up the set top box keeps losing connection/timing out every 10 seconds on any channel. I don't

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130

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3 way international call with uverse

Is there anything special about placing 3-way where one party is international (Japan)? I am AT&T Uverse.

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52

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Inbound IPv4 connection & power backup

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

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89

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why?

so my big problem is why does at&t advertise the el rey network on multiple channels and not offer it as a channel that I can order? Now that theres a show I really want to watch , now I have wait until there are enough requests for at&t to consider in making the channel availible to consumers. Then

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1.5K

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Can I still return equipment and get it credited to my account?

Hello, I had AT&T U-verse for a while and I was not able to return the equipment due to misplacing it when I moved. I recently found the equipment. It’s been over a year since I had it. Can I still return the equipment and get it credited to my account and out of collections?

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244

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

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84

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uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

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443

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Disable Movie Rentals

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

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175

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utility pole equipment move

ComED installed a new utility pole in the alley and AT&T needs to move their equipment to the new pole (currently attached to a remaining section of the old pole). How can I help facilitate this happening? Thanks!

Questions

397

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Smart Extender Just Keeps Blinking

For the past few days, one of my Smart Extenders only blinks green and shows up offline in Smart Home Manager. I have disconnected both the Gateway and the Extender on several occasions. Hit the WPS button on both following reconnecting to power. I am also having a similar issue with one of my U

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182

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

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222

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Internet discount due to Hurricane Ida

Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and A

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87

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Wireless Access Point-WAP

Is WAP only for U-verse cable? Is it needed for fiber internet (eg: BGW210) connection?

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406

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Is my 802.11n router the problem and if so, what's the best solution?

Our AT&T-provided router uses 2009's 802.11n protocol and does a poor job of providing coverage in our home. Should I ask AT&T to upgrade the router, buy my own wi-fi range extenders, or switch to a different ISP?

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232

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Uverse internet in richmond/rosenberg, texas

Was att uverse internet available in richmond, tx 77469 and rosenberg, tx 77471 back in july of 2006? Would anyone happen to know by any chance?  Would there be a way to know such information?  Rsvp.  Thank you.

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74

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Outages tonight 10/5

Called Uverse after the first outage at 7:00pm - 45 minute wait, so I started to suspect it wasn't just me. I rebooted the gateway, and all seemed fine. Then again at 8:05 it went out - rebooted - started getting annoyed that it was fine on a crap TV day (Saturday) and having so many issues on Sunda

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5.5K

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How do I connect my other 2 DVR receivers using an Ethernet cable?

I have 3 ATT DVR receivers in my home. One of them is connected directly to the ATT Modem using an Ethernet cable, but my other 2 DVRs are connected to the Modem through the ATT WAP router. How do I connect my other 2 DVR receivers directly to the ATT Modem using an Ethernet cable?

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