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the rewards visa gift cards for signing up

I had my uverse wireless/wifi set up on August 11, here it is September 19, I received my reward letter and it stated that the reward card was being processed on September 11, I was told after 30 days I will receive the gift card, it is now September 19, what is going on, I am not going to wait no 8

Questions

 • U-verse TV Account

23.5K

17

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Inbound IPv4 connection & power backup

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

Questions

 • AT&T Fiber Equipment

75

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0

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Closed

uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

Questions

 • Watching U-verse TV

440

5

0

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

86

3

0

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TV Interruptions While using Router as LAN Switch

I'm trying to set up a second router as a switch off of an ethernet cord that's coming straight from my AT&T router, so I can hardwire my computer and my At&t set top box. However after setting everything up the set top box keeps losing connection/timing out every 10 seconds on any channel. I don't

Questions

 • U-verse TV Equipment

124

2

0

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Free Preview 2019

Hi, anyone know if there a list of free previews for 2019?   I have read you can get alert on cell phone but I don't have a cell phone. When I install the app on my tablet it crashes my tablet.   I found a https://freepreviews.blogspot.com/ but it's not always correct.  Thanks

Questions

 • Watching U-verse TV

9.9K

2

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Cancelling TV from a TV+Internet Bundle, Email says to return DVR AND Wireless Access Point?

Hello, I recently cancelled my TV from a TV + Internet bundle, and kept the internet. I expected to send back the dvr unit, but the email says "gather the following devices", and lists the arris dvr, but the next line says "please return any of the following" and lists the wireless access point.

Questions

 • U-verse TV Equipment

479

5

0

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Unable to access U-verse voice features

We had U-verse voice installed yesterday (we already had UV Internet and TV). Incoming and outgoing calling works well, but I can't access any of the phone features online. When I try to do that, I see an alert "This User does not have access to Voice Services." According to tech support, this is a

Questions

 • AT&T Phone Features

7.9K

8

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utility pole equipment move

ComED installed a new utility pole in the alley and AT&T needs to move their equipment to the new pole (currently attached to a remaining section of the old pole). How can I help facilitate this happening? Thanks!

Questions

 • AT&T Phone Installation

386

6

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Uverse internet in richmond/rosenberg, texas

Was att uverse internet available in richmond, tx 77469 and rosenberg, tx 77471 back in july of 2006? Would anyone happen to know by any chance?  Would there be a way to know such information?  Rsvp.  Thank you.

Questions

 • AT&T Fiber Installation

70

2

0

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Closed

AT&T Uverse TV & Internet Devices (Equipment Return Address)

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

Questions

 • AT&T Fiber Equipment

1.3K

3

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U verse remote

my uverse remote no longer works. How can I get a new one

Questions

 • U-verse TV Equipment

294

4

0

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NFL Sunday Morning Games in LA

I have UVerse 300 in Los Angeles and for some reason both NFL games are not available on CBS and Fox. They carry on one channel, and the other has Paid Programming. It wasn't always that way, and in the past couple of weeks it switches availability -- 2 weeks ago the CBS game played while Fox was of

Questions

 • Watching U-verse TV

2.9K

12

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0

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Disable Movie Rentals

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

Questions

 • Watching U-verse TV

131

2

0

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Issues with Wireless STB box after installing Google Wifi and Network Switch

I am having issues with my wireless STB boxes after installing Google Wifi and a Network switch onto my network. My wireless STB boxes will frequently lose signal or it will display a "Network problems have stopped this stream" while watching recorded shows. Sometimes the shows will play for 30 minu

Questions

 • U-verse TV Equipment

1.5K

11

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Router will not connect after power outage

Router will not connect after power outage. it just clicks I have powered down, reset and repeated several times without any aucceas please help

Questions

 • AT&T Fiber Account

246

1

0

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AT&T Cable Modem Router: Change/Replace w/ Personal Cable Modem Router

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

Questions

 • AT&T Fiber Equipment

6.5K

1

0

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ATT Uverse and Spectrum Internet

As the ATT internet connection is so poor. We suffer buffering constantly with pixelization of the picture. WE now receive messages from the fire stick saying our broadband is slow and cannot connect. ATT have no business case to increase bandwidth as they appear to be only after business service.

Questions

 • AT&T Internet Account

57

2

0

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How do I connect my other 2 DVR receivers using an Ethernet cable?

I have 3 ATT DVR receivers in my home. One of them is connected directly to the ATT Modem using an Ethernet cable, but my other 2 DVRs are connected to the Modem through the ATT WAP router. How do I connect my other 2 DVR receivers directly to the ATT Modem using an Ethernet cable?

Questions

 • U-verse TV Equipment

408

12

0

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Smart Extender Just Keeps Blinking

For the past few days, one of my Smart Extenders only blinks green and shows up offline in Smart Home Manager. I have disconnected both the Gateway and the Extender on several occasions. Hit the WPS button on both following reconnecting to power. I am also having a similar issue with one of my U

Questions

 • AT&T Fiber Equipment

155

4

0

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