
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
So i just go U-verse with 18meg DL and 1.5 meg UL (btw what's up with this ridiculous upload speed?).When i upload something, it's basically killing anything else, a speedtest revealed a 410ms ping, at 10meg DL speed at best when DL is not dead. I fell like i'm back in the medieval age of internet!
Questions
•
AT&T Internet Features
Can I get someone to answer my question? The one posted previously?
Questions
•
AT&T Fiber Equipment
So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and improve connection? They told me I don’t have fiber optics in the area and this is the fastest internet package I could get. I’ll probably have to cancel w
Questions
•
AT&T Internet Equipment
I cannot seem to find anywhere what the download and upload speeds are supposed to be for ATT internet. I'm clocking in at a blistering 4.25 Mbps download and 0.25 Mbps upload speed. For what we're paying, this is unacceptable. 4.25 down is... fine; good for one person on one device viewing a single
Questions
•
AT&T Internet Plans
Hopefully someone can point me in the right direction. I'll try to get the obvious questions out of the way... Issue: My home network (everything on my side of the gateway) is very slow, especially uploads - which are ridiculously slow.Service: AT&T Fiber (Internet 1000), installed about 2 months ag
Questions
•
AT&T Fiber Installation
I subscribed to the 300MB/sec u-verse internet. My download speed is 240MB/sec which is OK but not great. However, my upload speed is only 52MB/sec! This means it will take over a month to back up my computer to the Cloud!!!!! I have gone through all the tests and suggestions to fix this on the A
Questions
•
AT&T Fiber Equipment
I was experimenting to find the best equipment to use for my gigabit fiber service, and so far tried using an ASUS RT-68U as well as the AT&T Pace 5268ac. The asus router could not reach the full download speed of my fiber service, and on speed tests was reaching at most 600mbps down, but, it did re
Questions
•
AT&T Internet Equipment
Today in 2014, the world around us is rapidly changing and people are becoming more interconnected. The internet has become the foundation for the lives of many of the younger generation, much like myself. At 25 years old, I run two websites, do freelance journalism, stream video games professional,
Questions
•
AT&T Internet Account
I know the first thing AT&T will tell me is to reboot everything but first...here's the issue.Whenever I do a fairly large upload (e.g., 50MB to a Google drive), all downloads are stopped. I have an Orbi behind my Uverse router (which is acting solely as a modem, Wifi is disabled and the only hardwi
Questions
•
AT&T Internet Features