Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (15)

Relevance

Accepted Solution

Official Solution

ATT.Com Redesign!

Hello AT&T Customers!   As many of you have noticed, att.com has undergone some changes to improve the customer experience!   We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

Questions

 • Account Features

544

1

0

0

Got charged full price for an upgrade

On September 12th I pre-ordered my iphone6 like so many others, a few days later I get an email, that there was an issue with the address provided.  After calling and spending over two hours on the phone, I get a representative to assist.  DESPITE repeating this is for an upgrade and all we are doin

Questions

 • Phone & Device Upgrades

311

1

0

0

AT&T Update to Android 5+ (Lollipop) for Galaxy Note 3? Estimated date?

I was hoping for an Android 5+ (Lollipop) update for my Samsung Galaxy Note 3 sometime soon.  I appreciate the quality, three vendor testing asserted in some of the comments about the AT&T Note 4 upgrade to Android 5+.  I am probably going to purchase an x64 Note 5 when available in fall 2015.  I am

Questions

 • Android

519

1

0

0

Upgrading to S9+ at Target

My family and I have 5 lines on our AT&T family 20 GB shared data plan. I am eligible for an upgrade as I have paid it off. I saw that Target has a cool promotion right now, when you upgrade using AT&T Next, you can get a free $300 gift card.  I've read some horror stories doing this and trying to g

Questions

 • Phone & Device Upgrades

665

4

0

0

Suggested Enhancements for U-verse

Ability to hide/add channel to favorites and/or channel list using one-click (or via a web page).Ability to setup profiles via web page for each set-top box instead of modifying each device manually.Create a "profile" to sign into so your channel lineups/favorites roam with you.Sleep-timer or no act

Questions

 • Watching U-verse TV

1.1K

12

0

0

Upgrade problems

So this maybe long and boring but I feel like someone should know about it. This all started the day we were able to order the iphone 6 . I woke up at 7am eastern and checked my upgrade options. It said I could pay 319 dollars to pay off installment plan and have an upgrade. I did this. At this time

Questions

 • Phone & Device Upgrades

1.2K

1

0

0

WARNING:do not switch plans while phone upgrades are elligable..

Just a friendly warning if you are on a standard plan as I was and you have lines eligible for a upgrade do the upgrade before switching to say The Family Plan for you will lose the regular pay $199 to upgrade your phone, you will instead have to pay either $20+ more a month forever or lose any disc

Questions

 • Wireless Account

4.6K

19

0

0

Closed

How to activate service on your new device

Activating your service on a new device is simple! First you will need to activate your new equipment, then you will want to setup your new phone. Check out the information below to get started! Activating your device If you went to a store to get your device, your phone should be activated. If

Questions

 • Phone & Device Upgrades

84.5K

0

0

0

Future U-Verse upgrades

Is there a plan to increase the U-Verse speed in Warner Robins, Ga this year?  Currently the max speed we can get is 18Mb.  Will Giga-power be coming our way.  I really don't want to switch to Cox, but I can get 100Mb for 59.99 a month with them.

Questions

 • AT&T Fiber Installation

1.3K

5

0

0

Are we being blind sided into upgrading our plans?

First of all let me say that I have always loved ATT, they have been a life saver at times when it comes to my outrageous bills, ( when I was at fault for the charges that is) . I am not one to complain, I get very little satisfaction from doing so. I have been a lotal ATT customer for over 4 years,

Questions

 • Wireless Billing

714

10

0

0

How long does it take to get an internet upgrade?

I've been waiting for almost two years now for an internet upgrade, right now I only get 12 Mbps and i've contacted att multiple times about internet upgrades and still haven't got one

Questions

 • AT&T Internet Plans

1.2K

0

0

0

Will the Samsung Galaxy Note 3 (or Note 4) get upgraded to Android 5.0? When?

Will the Samsung Galaxy Note 3 (or Note 4) get upgraded to Android 5.0? When?  From AT&T or Samsung?

Questions

 • Phone & Device Upgrades

1.5K

3

0

0

Is ATT investing ANYTHING in Digital Life

Having had digital life for a few years now I am disappointed by the lack of upgrades and improvements to the service.  When you look at their "living room" or search for news on DL you see nothing new.  In fact, there has not been a substantial post on new features since 2016.  Given the fast pace

Questions

 • Other

383

2

0

Buyer Beware

My experience with AT&T had been uneventful until recently.  My family plan had five phones on it.  I'll call them phone 1, phone 2, phone, 3, and phone 4, and phone 5 respectively.  We have experienced problems with our phones when AT&T updates their software from time to time.  So, last February,

Questions

 • Wireless Account

492

2

0

0

What are my options for iPhone 6s upgrades?

I have an old (grandfathered) "FamilyTalk Nation 700 w Rollover" plan ($60/mo) with 5 phone and "Family Messaging Unlimited" ($30/mo). I have 5 phones in my plan: Mine - $30/mo unlimited data (Grandfathered) - iPhone 6+Wife - $30/mo 3GB data - iPhone 5c + $9.99 for FamilyTalk planSon - $30/mo 3GB da

Questions

 • Account Features

889

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.