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Question about deals for iPhone 12 Pro Max

Hello, I'm planning to upgrade to the new iPhone 12 Pro Max and trade-in my iPhone X 256 GB (currently with ATT and fully paid off). Would you have the same/similar offers for the Pro Max as you have for the other iPhone 12 models? When can I expect those deals? Thanks, Dejan

Questions

 • Apple

99

2

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

25

4

Terrible customer service

After six hours on the phone with multiple supervisors and mid level associates I have hit a breaking point. I tried upgrading my phone online and pre-order the Galaxy Z Fold 2.  I am part of the next up program and paid a remaining balance on the phone of $109.95 to early upgrade.  I was

Questions

 • Wireless Account

15

1

0

My Support Experience, AKA Upgrade Limbo

2/8 - Went to Sam's Club to upgrade 2 lines with the S21 promotion. Everything seemed to go normally with no glitches. To qualify for the phone upgrade, I had to also upgrade my plan to one of the unlimited plans, and that also seemed to go OK. I got a text from AT&T while in the store thanking

Questions

 • Wireless Account

15

1

0

Upgrade Concerns

[Subject edited for better exposure] I recently upgraded my wife's phone to a iPhone 5s. I signed up for a 2 year contract online and paid 149 for the phone. You can imagine my surprise when I looked at my bill and saw that the phone was on an ATT Next installment plan! I have spent hours on the pho

Questions

 • Wireless Billing

773

4

0

0

Static IP Block purchasing

How do I go about this? My installation is scheduled for April 6th and I'd love to clarify pricing,steps, and installation before the technician gets here. I am currently ordering the Fiber 1000 internet service.

Questions

 • AT&T Fiber Ordering

186

0

I can't upgrade my phone?

I've had my S4 for 2 1/2 years and it has been having issues so I decided to use my upgrade for another one and I was going to order the Galaxy S6 and I tried ordering it with my upgrade, but I got an email saying there was an issue with my order and that I couldn't use the upgrade to buy it and tha

Questions

 • Phone & Device Upgrades

796

1

0

0

Order Issue

I preordered a iphone 12 pro max in an AT&T store on 11/6/2020 and it was shipped with fedex and supposed to be delivered 11/13/2020. Fedex flagged the order as fraud even though it was an att order shipping to an AT&T store.  I have been trying for weeks now for a resolution and no on

Questions

 • Phone & Device Upgrades

15

1

0

Fiber Request for Crystal Falls

Is there any plans on bringing Fiber to the Crystal Falls neighborhood in Leander Texas? Right now we only get 100 mbps and forced to use another provider for good speeds. Any plans to increase or go to Fiber?

Questions

 • AT&T Internet Plans

26

1

0

Cellphone Signal problems in 30024

I recently switched to AT&T, and found out that reception in 30024-2716 has the worst reception i have ever seen. I use AT&T given cellphone devices and they are brand new. iPhone 11, Galaxy Note 10, Pixel 4 XL. Everytime we call AT&T they give us an excuse "your building materials may cause interfe

Questions

 • Network Coverage

34

1

0

How to buy new PREPAID device online

I am an existing PREPAID customer. I would like to buy a new PREPAID device. However, when I log in to ATT.com, search for a PREPAID phone, and add it to my cart, I am unable to buy the device only. I am immediately given all of these PREPAID plan options and I can't find a way to bypass the plans.

Questions

 • Phones, Tablets & Devices

59

1

0

[Request ID: ##443467##]: [ATT Support] Used Wrong shipping materials

I upgraded both of my lines with ATT trade-in program. Since instructions were not clear, I sent both of my phones to same package(s) in which I got my new phones. (2 separate packages for each phone). I have been calling various lines but no luck on tracking of those 2 packages. I have shared the b

Questions

 • Phone & Device Upgrades

39

2

0

IDENTITY ISSUES huh... fancy way to say... to lazy to verify anything don't want your BUSINESS

THIS is the dumbest thing I have ever heard! cant verify who i am WHAT?!?! i have had AT&T BEFORE for 3 or 4 years so there should be some record of me right? wrong... BUT it gets BETTER i'm trying to port in my old number from T-MOBILE that is IN MY NAME AS WELL, I live at the same address as i

Questions

 • Wireless Account

21

2

0

SMTP TCP/IP Port 25 Outbound

Hello,I am a small buisness and have recently switched my modem using the following email.(https://equipmentupgrade.att.com/emails/followup1.html)Since I switched them all my ports have been undone and set to default. I need the TCP/IP port 25 unblock as it is by default on AT&T Modems. Can someone

Questions

 • AT&T Internet Features

400

1

0

0

ATT.net email not working on Kindle Fire 16GB 7

This is an older Kindle Fire and I did have the ATT.net account working on it before the ATT email update. I've deleted the email from the Kindle but now I can't reload it. I tried using my User ID (email address) and Password (the one I have been using). Nothing. I even used a Secure Mail Key that

Questions

 • AT&T Internet Email & Security

14

3

0

Dispute again unmatch device, condition on trade-in

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

Questions

 • Wireless Account

13

1

0

Can I upgrade my phone a couple weeks early without paying a upgradee fee?

I currently have an iPhone 5 and I want to upgrade to the 6. My contract ends on 7/26/2015. Is there anyway I can upgrade before that date without paying a fee? I mean do I really have to wait to that exact date...

Questions

 • Apple

478

4

0

0

Disappointed and disgusted in AT&T customer service

I have placed 2 orders in the last 3 weeks for new iPhone (and not the new 13) and both times they have been a disaster. Both phones I have tried to order have been the iPhone 12 and the iPhone 12 Pro Max both, these orders have been placed and 2 separate times. while talking to the rep on the phone

Questions

 • Apple

36

0

0

sent trade in phone to return location

I upgraded my iPhone 10xs to an iPhone 12 mini. It said that I would receive shipping material within a week, when I did not receive them I just sent the phone back in the shipping material I received from the iPhone 12 mini. I have tried to call customer service multiple times and I get a message t

Questions

 • Phone & Device Upgrades

8

0

0

Next Upgrade Nightmare

I upgraded my iPhone XS Max, to the iPhone 11 Pro Max, and I want to keep the XS Max. I owe $250 for the Next account balance, for the device I want to keep. I have no problem paying that off, except, when I go to "Manage device installment plans" it says that the contract has been upgraded, and the

Questions

 • Wireless Billing

690

7

0

0

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