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Upgrading on Next program to Iphone 6

I just upgraded from my iPhone 5 on the next program to an iPhone 6. It asked a bunch of questions about the iPhone 5's condition, including activation lock. My phone still uses find my iPhone and I can't disable that and use my iPhone at the same time. The only way to get the new iPhone 6 was to se

Questions

 • Apple

1.7K

2

0

0

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Does upgrading ONE line commit every line to another 2-years?

The account I am on is a small business (premier) account. It is also a family business. A couple of lines have used the option to upgrade. Does this commit every phone line on the account to a new contract?

Questions

 • Wireless Account

1.8K

5

0

0

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ATT Next Upgrade to Galaxy S6?

I want to be able to upgrade to the Galaxy S6. I currently have AT&T Next and I will be able to upgrade at the S6 launch date. However, my device is part of a business account that I am not the owner of. Am I able to just walk in and upgrade the device? Or do I need my boss (the owner of the account

Questions

 • Wireless Account

1.3K

1

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0

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On ATT&T Next Plan and iPhone broke...

I have the Iphone 6s and i have made 12 installments of 24 and i know that I am eligible for an upgrade but my phone broke so i was wondering 2 things: 1.  Can i just get a phone and put my sim card in and still make my payments? AND  2. Can I trade in a different phone to upgrade?

Questions

 • Wireless Account

709

1

0

0

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Iphone 13 pro max shipping

So i just ordered my 13 pro max for myself and was told about a "if i order before dec 18th" that the phone will arrive before christmas and was just wondering how soon before christmas that thats going to be, im going on a trip on the 23rd and was wondering if i will receive my new device before th

Questions

 • Apple

88

5

0

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AT&T trade-in program

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

Questions

 • Wireless Account

150

3

0

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Apple Financing & Ineligible for AT&T Upgrade Pricing

I still have 7 months until I'm eligible for "Upgrade" pricing with AT&T for the iPhone 6s; however, I would like to take advantage of Apple's new upgrade/financing program this month.  I will be staying with AT&T as my wireless carrier.   Can anyone offer any insight as to whether or not I would ha

Questions

 • Apple

1.7K

4

0

0

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Buying phone for someone, does this affect their billing?

I was wanting to buy a phone for my girlfriend, as she has the 6s with the battery issue of dying at 50%. She is still on her moms plan so I was wondering if the new phone will affect their monthly price. I will be buying the phone outright.

Questions

 • Wireless Billing

148

2

0

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AT&T Free iPhone 12 - can you get a 12 Pro?

So i'm reading everything I can about the AT&T Trade in and get a 12 for $0 (before fine print) Can you do this and get a 12 pro? or just the 12? I think it's just the 12 and need to tell my 22yo that.   Thanks for your response!

Questions

 • Phone & Device Upgrades

284

2

0

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Effect of available upgrade on Family Plan re:Unlimited Data

Trust but verify type question here: Have a FAN discount Family plan *Grandfathered Unlimited data. 3 lines:1) iPhone4 line is month to month and upgrade eligible2) Iphone5-S line is under 2 yr contract3) LG C410 under 2 yr contract/no data (handset stolen) Line 3 (LG C410) was stolen, is suspened o

Questions

 • Wireless Account

373

1

0

0

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Can I keep current static IP if I upgrade from Internet 100 to Internet 1000

I currently have Internet 100 plan. It appears that Internet 1000 is the same cost now.  I also have a static external IP address.  Can someone tell me if they know whether an upgrade from Internet 100 to Internet 1000 requires a change in one's current static external IP address?

Questions

 • AT&T Internet Plans

64

1

0

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Transfer of upgrade while maintaining one phone

My mother is currently up for an upgrade, and has been for a couple weeks. She has a "dumb phone" so to speak, a pantech. I currently have an iPhone 4, purchased a year ago sometime in December. I am currently looking into upgrading my iPhone, most likely to a 4S, and giving her my 4. I don't need t

Questions

 • Phone & Device Upgrades

3.5K

1

0

0

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Give back shipment labels

I did make upgrade of my iPhone 7 for an Xs at Best Buy (old phone from an att retailer). They told me I have 14 days to give back and gave me a link shipmentmanager.com/attnext but that links takes me nowhere. ¿how can I send them and where I can have a the labels? This is my 7th day.

Questions

 • Phone & Device Upgrades

1K

2

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0

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Note 20 Promo (TRADEINOFFER20) - limit on # of lines upgrading?

My account has 10 lines and I want to do the Note 20 upgrade promo for 9 of those lines which would require 9 trade-ins. Is this doable even though the fineprint on the tradein.att.com site shows "Limit: 5 qualifying wireless devices per 12 month period."?

Questions

 • Phone & Device Upgrades

450

1

0

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Closed

The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

Questions

 • Apple

24.4K

2

0

0

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Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of  June 30, 2022.  Please follow the link below to update your account :  New Version   Nοte. Τhis is e

Questions

 • AT&T Mail Features

44

1

0

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trading in an iPhone with a non responsive touchscreen

Is an iPhone 8 plus that has a non responsive touchscreen but the display still works considered a phone in good working order for the purposes of trading it in on an upgraded phone? My display works great but one cannot interact with it--no gestures or anything work.  Home button works, thoug

Questions

 • Apple

531

4

0

Accepted Solution

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DSL modem for ATT Internet 25

I want to upgrade from my current DSL 5 Mbps to Internet 25, the fastest ATT can provide here (no fiber near house). I have a ADSL modem/router that can do 24 Mbps, which would be OK with me, if it worked.  Do I really need to step up to a VDSL2 modem if I dont have a fiber outlet on the prope

Questions

 • AT&T Internet Equipment

784

6

0

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Mi phone is 4G and support HD Voice. Why it will no longer work with AT&T after 3G network shutdown?

Hi everyone! I currently have a Xiaomi Mi 8 SE. Is a 4G device, and does support HD Voice and VoLTE. However, it is not on the list of phones which will still work on ATT network after 3G shutdown in February 2022 (no Xiaomi phone is listed there) https://www.att.com/idpassets/images/support/wire

Questions

 • Phone & Device Upgrades

3.3K

39

Accepted Solution

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Will my Xiaomi Mi Note 10 Pro phone work with AT&T in 2022?

Does anyone know if my unlocked Xiaomi Mi Note 10 Pro phone will work with AT&T when they dump 3G next month? AT&T doesn't list this phone as being OK once they do the change, but then again, this phone was imported and they probably *never* listed it anywhere, and it works fine using their

Questions

 • Android

1.8K

12

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