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Gigabit Fiber availability in Campbell, CA (West San Jose)?

I have been speaking for AT&T for months about Gigabit Fiber availability in our area. Apparently, several folks in and around our neighborhood have access to Gigabit Fiber and I have been assured by several technicians over recent months that it is simply a cross-connect issue in our area and

Questions

 • AT&T Fiber Ordering

92

4

0

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S21 Ultra 512GB Variant (Back ordered)

When I first ordered this phone, it's estimated ship date was September. I cancelled the order. I checked back on AT&T's website and found that on the 7th of April, the estimated ship date was April 21st - 28th.I re-ordered. That date has obviously come and gone, and as of last night, the es

Questions

 • Samsung

2.1K

20

0

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When will I be able to purchase AT&T Fiber?

ATT came through my neighborhood and installed fiber infront of all the houses, when will I be able to purchase it? They just finished my neighborhood the other day.

Questions

 • AT&T Fiber Installation

61

1

0

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Are there additional charges if paying for phone outright when upgrading?

Are there additional charges or fees (such as monthly payments) that are incurred if I upgrade a phone and pay the full cost up-front (aside from the one time upgrade fee and sales tax)? The account is paid to current, phone is eligible for upgrade, and user is part of a shared plan but individually

Questions

 • Wireless Billing

134

2

0

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My billing cycle starts on the 4th should I wait to upgrade my phone

Someone said I needed to wait until my billing cycle restarts to upgrade my phone or I will end up paying 2 payments in the month of November. Is this correct? I was going to get the new phone tomorrow but now idk

Questions

 • Apple

892

1

0

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Trade-in Return Shipping Label

I traded in my phones and upgraded to iPhone 12 Pros. The 3 iPhone 12 pro received on Oct 23.  However, the shipping labels required for trade-in phones never showed up.    I called the trade-in department a week ago to report this issue.  The customer service was very nice,

Questions

 • Apple

2.2K

6

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.2K

5

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Can I upgrade my wireless home phone base? I use the ZTE WF721

Hi - I'm having issues with connectivity on my wireless home phone base. Can I upgrade the base to something newer? Is this wireless home phone service still available and supported on newer networks? I've had this phone base for over 4 years.

Questions

 • AT&T Phone Equipment

760

3

0

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Time frame to replace an older modem/router

I have an AT&T provided device. It's been a workhorse.  However recently when I use a VPN for work I am starting to see some instability in the connection during the day.   Work has confirmed there is no problem with our VPN portal and that everything is green on their end for m

Questions

 • AT&T Internet Equipment

3.1K

5

0

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Unable to upgrade phone without an unlimited plan?

I have been with AT&T for few years and I have one of the grandfathered Mobile Share plans. I was trying to get a phone upgrade through Best Buy with AT&T installments and kept getting this error at the last step in the check-out process where it asks you to accept AT&T terms:

Questions

 • Phone & Device Upgrades

639

11

0

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iPhone XR Trade In Credit Never Applied in Full

I came over to AT&T back in November and traded in my iPhone XR that was in great shape to AT&T for a free iPhone 13 (installment credits.) - The only thing I ever got for my trade in was $135 - What on gods green earth? I thought I signed up for the $800 trade in promo back a few months ago

Questions

 • Wireless Billing

409

8

0

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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

46.3K

232

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How does upgrading every year with AT&T Next work?

Get The Latest And The Greatest With Next!   AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments o

Questions

 • Phone & Device Upgrades

163.4K

92

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iphone 4s to iphone 5c

hi! i am renewing my contract, so i know there is a $40 fee there, but are there any other upcharges to my plan?  know when i first got my iphone, i had to upgrade my data plan or something (can't quite remember), should there be any similiar change in usage for the upgraded phone or will usage be s

Questions

 • Phone & Device Upgrades

2.5K

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Installment plan make me crazy.

I had iPhone 6s Plus with att installment plan,was next 12/20.It has been finished on 2017.But I tried to upgrade online or att store.They said I only have trade in upgrade option,and they reps always said will eligible to upgrade next bill. For what,this phone paid off already,why I have to trade i

Questions

 • Account Features

251

3

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Purchasing a new iPhone without upgrading

I was curious, I want to get a iPhone 5c (i have a iPhone 4 currently). I know if I upgrade it on my mom's plan which im on I would have to up the price of our current data plan which is currently 10 GB between the both of us. We don't want to do that, so what I was wondering if I purchase an iPhone

Questions

 • Wireless Account

697

1

0

0

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Want to switch phones.

I'm a bit over a month into a 2 year contract with an iPhone 5S, and would like to go to an iPhone 6 or  6+, how much would this cost me?

Questions

 • Apple

841

3

0

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What's going to happen to my previous promo bill credits when I do a new trade-in promo?

Current plan: 20 GB Mobile share value plan Current device Installment plans: 2 devices, iPhone XS max, 6 of 24 payments left. One device gets the BOGO monthly bill credit. My plan is to upgrade the plan to Unlimited data, which is eligible for the current trade-in($700 bill credit) promotion.

Questions

 • Wireless Billing

224

6

0

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Do my husband and I need to upgrade at the same time?

My husband and I are on the same plan and are both due for an upgrade. I need a new phone, but he wants to wait. If, I get a new phone, can he upgrade at a later date, or do we have to upgrade at the same time?

Questions

 • Apple

1.3K

2

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No-Contract iPhone X and Upgrade Eligibility

Hi All! I'm interested in buying a no-contract iPhone X (paying full price) as a gift for a relative oversea. When I'm on the Apple.com site, it asks me for my AT&T account (I assume this is for eligibility checking?) Since I'm not upgrading my phone or anything, will buying the phone for a relative

Questions

 • Apple

856

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