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Can I buy a Note 5 outright for $740 and use my sim card that currently has AT&T Next on it?

I have a phone on AT&T next currently and I want to know if I would be able to buy a Note5 outright for $740 and take the sim card out of my current phone and put it in the Note5 that I will buy.

Questions

 • Phone & Device Upgrades

315

1

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Home internet service

I live on the East End of Long Island, NY. Optimum.net seems to have a monopoly on service here. I'd like to find an alternative. We already use ATnT for cell service. I just need a fast internet service at home.

Questions

 • AT&T Internet Plans

13

1

0

Updating my Gateway

I was one of the first UVerse installations in Dallas. I would like to upgrade my Gateway (currently a 2Wire 3800HGV-B) to improve my wireless performance. The 2Wire only supports 802.11b/g: I would like to have something that supports 802.11n. I understand that my choice is limited (probably to the

Questions

 • AT&T Internet Equipment

294

2

0

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Phone died, can't upgrade

My phone died, completely inoperative, can't recharge it. I had been thinking about upgrading anyway, so I tried to get a new phone.  But can I pay AT&T to upgrade my phone?  No I can not.  It won't let me do anything without sending a code to my completely bricked phone.  I

Questions

 • Online Account Access

11

1

0

Getting Billed $1,000 for 2 Phones That Were Returned!!

I upgraded two of my cellular lines to the iPhone 11 Pro Max 512GB and iPhone 11 Pro Max 256GB using the AT&T Next program when the iPhone 11 launched in September. Inside of my new phone boxes, a prepaid return label for each of my old phones was included, along with directions to take the old phon

Questions

 • Wireless Billing

184

2

0

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Scammers

This site is ridiculous. I paid 146 dollars to make my phone upgrade eligible. As soon as I paid. I checked the payment went through. Conveniently as I get to the page that shows me the phones I can upgrade to, it won't load, nothing is loading. So I exit out and try to go back in. Now it's telling

Questions

 • Phone & Device Upgrades

15

1

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Shady Advertising

Looking to upgrade my plan with "unlimited" data because 8 GB isn't cutting it. I'm paying $25 a month now, so I don't complain.I log onto AT&T to look at plans and see one for $40 month at 15GB, so not too bad, right?Yeah, until you realize that they default their pricing page to a plan that has 4

Questions

 • Wireless Account

21

1

0

Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

 • Phone & Device Upgrades

19

1

0

Samsung Blackjack II OS Upgrade

Hello, I have an old Samsung Blackjack II, and I did not know there was an upgrade to Windows Mobile 6.1 a decade ago. I've been looking for the upgrade files, but I have not been able to find them here or on Samsung's website. I want to see what I missed. Can anyone point me in the right directi

Questions

 • Samsung

8

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2006 internet speeds

while theres fiber down the road we are stuck with 18 download and cant upgrade to anything faster and its been that way for 5+ years. I just dont understand why it hasnt been upgraded to atleast 100 down or something, if someone knows why please tell me bc its just sad.

Questions

 • AT&T Internet Plans

15

1

0

AT&T can't check my credit. Will I be required to pay more money later?

I'm looking into getting a new phone, and the total required to pay now is $142. However, I've noticed that it says that they couldn't check my credit. It's a bit worrying because I don't want to have to pay some kind of surprise amount. Is there any way I could be certain that I only have to pay th

Questions

 • AT&T Phone Equipment

223

2

0

I am at the end of my rope with horrible experience upgrading a phone

To describe the situation literally took me an hour putting it in writing because it had gotten so complicated that I feared trying to address it via a phone call ( which would have been perhaps my 10th session in an ongoing saga)    I tried to convey the situation through Direct Message to the Soci

Questions

 • Phone & Device Upgrades

122

0

0

0

AT&T would not honor the price they quoted me for a phone upgrade

Yesterday, 4/4/2000 at about 4PM, I set up an upgrade with an AT&T loyalty specialist, Littrell Employee# LN2272m for two S10E phones for $75 each. Littrell said I would get a call back to complete the order within 24 hours. I received a text confirming this. I did not receive a call so I called bac

Questions

 • Wireless Billing

39

1

0

changed phone to iphone 12 max pro but never got trade in label

I purchased new iphone 12 max pro & wanted to trade in my iPhone 8 for the "up to $700 credit promotion" but I never got my trade-in labels. I requested them twice online (including online chat 2x) and it's been already 3 weeks. Can't get anyone to help. Someone help me return my old phone so I

Questions

 • Wireless Account

19

1

0

Order Sent to wrong address

I ordered a new phone and it got sent to my old address, did not realize this until after it was delivered. I do already have a change of address so it should've got sent here not to my old place. What can I do?

Questions

 • Phone & Device Upgrades

12

1

0

Trade in lost by AT&T

I have been calling AT&T for 3 weeks. I mailed our trade in back in Nov with tracking and used the label provided by AT&T. The trade in has not been logged in as received. I now have a $500 charge for the old phone on my account. I keep being told I have an "urgent case" and that I will be c

Questions

 • Wireless Billing

17

0

0

How do I get my old LG G4 phone reactivated after 9/8/21?

I was sent a new phone that doesn't work and my old cell phone had it's service removed because it's not 5G capable. I cannot log into my AT&T account because I don't have a connected phone so I receive a verification code - even after entering my ID and password correctly. I don't care about yo

Questions

 • Wireless Account

12

3

0

Replacing a gateway

My gateway is constantly disconnecting throughout the day and I think I would like to replace it. How can I do so and how much will it cost?  I have an old PACE gateway from the early 2010's.

Questions

 • AT&T Internet Equipment

158

2

0

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Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

44

1

0

ATT next - Switching phones? Question

hello! i have an iphone 5c that I got on the att next program (pay for the phone monthly for 18 or 24 months) im not a huge fan of iphone, so I have a friend also on ATT with an LG 2g, who wants to trade phones. Can I do this? Im assuming since I technically dont "own" the phone I wouldnt be able to

Questions

 • Android

2.7K

1

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