Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (3)

Relevance
Loss of Upgrade Eligibility Due to Note 7 Recall

Like many AT&T customers, I not only used my once every 18 months upgrade eligibility to upgrade to the Note 7, but I actually paid up my Next account to do so. I traded in a perfectly good Galaxy S6 Edge+ for the Note 7 and was happy to do so. Now both my original and replacement Note 7s have been 

Questions

 • Samsung

1.6K

28

0

0

WARNING:do not switch plans while phone upgrades are elligable..

Just a friendly warning if you are on a standard plan as I was and you have lines eligible for a upgrade do the upgrade before switching to say The Family Plan for you will lose the regular pay $199 to upgrade your phone, you will instead have to pay either $20+ more a month forever or lose any disc

Questions

 • Wireless Account

4.7K

19

0

0

Transferring Upgrade Eligibility with Phone Bought from External Retailer

I have two phones on the same Mobile Share plan: Phone A: Basic Phone, non-full upgrade eligiblePhone B: Basic Phone, full upgrade eligible I would like to preorder a Galaxy S6 for Phone A and put it on AT&T Next, using Phone B's upgrade eligibility.  There would be no issue doing this via AT&T's st

Questions

 • Wireless Account

1.6K

5

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.