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Beware of new phone / upgrade and software updates.

Just upgraded two lines with samsung sgh-i337. One phone had version 4.3 android, the other 4.2.2We left the ATT store and by the time we got home we

Questions

 • Android

5.4K

3

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Uverse account upgrade created two accounts and our old phone number no longer works

About a month ago, a Uverse rep knocked on our door and talked me into upgrading our existing Uverse DSL (which we acquired in Aug. 2013).  We were to

Questions

 • U-verse TV Account

423

1

0

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Upgrade Concerns

[Subject edited for better exposure] I recently upgraded my wife's phone to a iPhone 5s. I signed up for a 2 year contract online and paid 149 for the

Questions

 • Wireless Billing

772

4

0

0

Note 3 User Interface completely different after update!!

This one is terrible - I want my old user interface!! How do I get back to that??

Questions

 • Samsung

342

3

0

Phone Upgrade

I've been in my contract of 2 yeas for almost one year, the contract ends in May of 2016. My account says that I have the option to upgrade my phone n

Questions

 • Phone & Device Upgrades

281

1

0

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Is there a way to upgrade from Windows Phone 8.0 to 8.1 on my Nokia 520? Thanks!

I just bought a Nokia 520 (my first venture into a Windows phone) and was wondering how to upgrade the software (8.0) to 8.1? Thanks. uscbob2010

Questions

 • Other Phones & Devices

1.1K

2

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Cannot view prices to upgrade

I currently have 4 lines, 3 with on an installment plan. I preordered the iPhone 6 Plus as an upgrade to a line where I had a tablet, but do the backo

Questions

 • Wireless Account

309

1

0

0

Amazon won't let me complete upgrade phone purchase

This morning, very early at 4am pacific, I logged in to change my data plan to the 1 gig shared value. I also paid off my current phone, with a lump p

Questions

 • Other Phones & Devices

881

6

0

0

Will AT&T upgrade u-verse in the Sevierville, TN area any time soon?

The fastest my neighborhood gets is 6MB uverse DSL and I've tried calling AT&T to get an update on future upgrade plans. We have FTTN but not FTTP...

Questions

 • U-verse TV Account

297

4

0

0

Trying to preorder iPhone 6s and having trouble Please HELP

I have an iPhone 6 128 GB. I am trying to upgrade to the iPhone 6s and it says my options are to upgrade and pay or to pay off device completely. I we

Questions

 • Apple

1.3K

17

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0

Will ATT store transfer number and plan from iPhone 4S to eBay 5S?

I have been with ATT for well over 10 years and currently have two iPhone 4Ss on a 3GB shared data, unlimited voice and text plan. The phones are gett

Questions

 • Phone & Device Upgrades

314

1

0

0

S7 Active Oreo upgrade - many missing features (still very Nougatty :))

After my S7 Active upgraded to Oreo, I don't see many of the prominent features of Oreo. The OS version shows 8.0.0, so I know the upgrade was success

Questions

 • Samsung

679

0

0

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Would Like A Faster Plan

I'm currently on the 18MB plan, but I would like faster speeds as long as it is fairly consistent.  I ordered internet for my grand daughter toda

Questions

 • AT&T Internet Plans

102

1

0

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Are most family plans 24 or 30 months?

Hi, I'm having trouble accessing my families account (we have secondary password security and the person who has that password is out of the country I

Questions

 • Wireless Account

9

1

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to fin

Questions

 • Wireless Billing

10

2

0

Paid full price for my phone but cannot unlock

I paid full price for my Phone and went over to the unlock page from ATT but says IMEI does not match an att phone. I purchased the phone directly fro

Questions

 • Phone & Device Upgrades

39

4

0

Fiber Request for Crystal Falls

Is there any plans on bringing Fiber to the Crystal Falls neighborhood in Leander Texas? Right now we only get 100 mbps and forced to use another prov

Questions

 • AT&T Internet Plans

24

1

0

s20+ vs s20 Ultra ordering issue

I just finished an online order for an upgrade, to an s20 Ultra, through chat (because it wouldn't accept my address) and It is showing up as an s20+

Questions

 • Phone & Device Upgrades

16

1

0

Upgrade

My phone was due for an upgrade which I did and just received/set up (IPhone 😎  but realized I accidentally picked the wrong phone then what I wanted

Questions

 • Apple

94

1

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sent trade in phone to return location

I upgraded my iPhone 10xs to an iPhone 12 mini. It said that I would receive shipping material within a week, when I did not receive them I just sent

Questions

 • Phone & Device Upgrades

7

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0

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