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Fiber install on new power lines

Hi all - I have a few acres and a home outside of San Antonio in Bexar county and the electric company (CPS) notified me they are going to be changing out the electric poles on my property.   Does anyone have a contact for AT&T to see if they can also replace the existing copper lines

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139

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Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

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10

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Uverse Downstream speed upgrade?

I'm upgrading from 45mbps to 75mbps...I received my confirmation numbers and order numbers etc., and its showing an install date of January 4, 2016.My question is, why doesn't it just UPGRADE my speed? Why does a tech have to come out to my house for a speed upgrade? Is there a differnt Gateway mode

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993

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Can I install At&T equipment on my own

I would like to upgrade our Internet package. The upgrade would include a new gateway (modem/router). The system automatically sets up a technician to come and set up the equipment if I order online. Can I somehow bypass this and install the gateway myself? I have replaced our current gateway at lea

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193

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Trade in Logistics

I have seen many recent posts on this topic. I want to trade in my iPhone X (perfect condition) for an iPhone 13 PRO.  I tested the check out process.  I selected my current phone for trade in.  I received a popup box with the $700  trade in value (potential - once they receive

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134

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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

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1.1K

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Upgrading on a pre-paid wireless plan

Hello, I currently have and iPhone 6s, and I am interested in upgrading to the 12. I am also currently on one of AT&T's prepaid wireless plans. If I were to buy an unlocked iPhone 12 and put my current SIM card into it, would the phone work? Would I still be on the same plan? If not, how woul

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117

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Upgrade Sharing details

If anyone can help, I would greatly appreciate it. Currently we have a family plan with 2 smartphone lines and 2 non-smartphone lines. I would like to use an upgrade, that is available on one of the non-smartphone lines, for my smartphone line to purchase an iphone 6 plus at the "discounted" price. 

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12.5K

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I am upgrading a very old phone to a new one - do I need a new SIM card?

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

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569

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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28

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my s10e from at&t no network unlock

I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

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33

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Can I keep my unlimited iPhone data plan if I upgrade to a FamilyTalk plan?

Hello, I currently have a single-user plan for my iPhone that has grandfathered unlimited data. I plan to upgrade to the 4S, but am thinking about also keeping my old 4 on my account. I understand that my unlimited data plan will follow me to the 4S, but will I still be able to keep it if I add my o

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Trade in

I pre-order the iPhone X’s max on Sept 15. My new device came in on the 19th of Sept. In the box all it came was just my copy of orders and the pre-paid return label. Which I send back my old device 2 days after receiving (because it was a upgrade trade-in) I used the return label on the box and ins

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183

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passing down devices among users on the same account

Spouse and son both use iphones under my account. Spouse = 6s Son = 13 I wish to buy a new iphone 14 for Son and pass his 13 to Spouse. Sim cards between 6s and 13 are the hurdle afaik. What is the most efficient way of doing this? (I'll be paying in full for the new iphone 14 - so i don

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130

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Upgrade Eligibility Not Resetting

Hi! Ordered a new phone, and after having it for a few days decided to return it, which I did and have confirmation of. When I log in to AT&T my line shows the phone that I had before the upgrade, and am still using since the return. But instead of the 15 payments I had made on this phone, it

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237

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Improving speed with NVG 510

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

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538

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Purchasing a European iPhone 14 Through AT&T Store in The United States

I want to purchase a iPhone 14 Pro with a physical SIM card tray, but I am in the United States, I also have AT&T Next Up and want to upgrade my old phone through that service.I could easily order an unlocked iPhone from Europe, but I would then lose my benefits of Next Up and have to pay for th

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210

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What happens to installment credits after transferring upgrade eligibility

I want to transfer upgrade eligibility from line A to B. Line A is paid in full with no installments due.  Line B has a balance that is being paid on installments and also gets monthly credits from an old trade in.  I understand the installment balance will transfer to line A after transf

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66

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Replacing current Apple Watch service with an Apple Watch purchased from Apple

If I upgrade my Apple Watch Series 4 (purchased from AT&T) with an Apple Series 6 (purchased from Apple), will I be able to transfer my Watch service to the new watch at no charge? Do I have to replace the SIM?

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566

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iP6S upgrade: AT&T Next or Apple 12 months?

I just returned from an AT&T store. AT&T actually charges $2 more per month for the iP6S 128 GB than Apple would for 12 months which is bundled with Apple Care. I know it would be easy to use MyAT&T to upgrade from my current iP6 128 GB this Saturday but how would that work using the AppleStore? Is

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