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I, also, never received my reward card

I switched from Sprint to ATT, and was promised a $250 visa reward card for switching. There terms said I needed to have three billing cycles and it would be 6-8 weeks from that third month. It's been 12 weeks since my 3rd billing cycles and Ive been calling every day to see what the hold up is. Its

Questions

 • Plans & Features

9

1

0

How can update my note 5 n920a to android 7 without AT&T SIM

Hi, i have purchased a mobile note 5 n920a here in Pakistan, i dont have AT&T sim so how can i get android 7?

Questions

 • Android

242

1

0

0

When will LG optimus G e970 get Kitkat update???

We know that many sites are telling that Optimus G will get kitkat nearly and we dint got any confirmation from AT&T about the same...If AT&T requests LG to bring kitkat, LG will, Just AT&T should go forward.

Questions

 • Android

20.8K

16

0

Unlocked AT&T LG G5 can't update

So I have an AT&T branded lg g5 and I use it with t-mobile and I look for update and it said my phone is up to date which is wrong because my phone is in Android 6.0.1 not 7.0. How to solve this problem?

Questions

 • Android

977

4

0

0

New, out of box, Galaxy Note 10+ will not update

Upgraded from Note 8 to Note 10+ today.  One reason was because Note 8 would not receive security updates (last one was July 2019).  New Note 10+ has old baseband version and security update from December 2019.  On Note 8, and now new Note 10+, I have gone through all steps to try to get current upd

Questions

 • Samsung

67

1

0

Note 10+ update

Hello, My note10+ is not getting updated to android 10. Now i`m in Europe and i don`t have my at&t sim with me.How can I update my phone?

Questions

 • Samsung

44

1

0

Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

 • Phone & Device Upgrades

19

1

0

Updating por Galaxy s8 in Mexico

I have a Galaxy s8 with the model number of SM-G950F, I want to know how to update the phone to have the Bixby actually functioning, right know it doesn´t work, but when i click on update phone, it says that i have the latest version for me, could you help me? Thanks a lot, Im from Mexico

Questions

 • Samsung

193

1

0

0

Nokia 3.1A No sound after last system update. What's up with that?

Same here...can't hear voicemail messages too,besides all the stuff you mentioned! Can't hear phone ringing,message alerts as well. When I answer the phone the party I'm calling can't hear me. All of a sudden-I've been trying to find a fix for about a week name-very frustrating! Is there a fix or ro

Questions

 • Android

55

1

Samsung Blackjack II OS Upgrade

Hello, I have an old Samsung Blackjack II, and I did not know there was an upgrade to Windows Mobile 6.1 a decade ago. I've been looking for the upgrade files, but I have not been able to find them here or on Samsung's website. I want to see what I missed. Can anyone point me in the right directi

Questions

 • Samsung

8

2

0

2006 internet speeds

while theres fiber down the road we are stuck with 18 download and cant upgrade to anything faster and its been that way for 5+ years. I just dont understand why it hasnt been upgraded to atleast 100 down or something, if someone knows why please tell me bc its just sad.

Questions

 • AT&T Internet Plans

15

1

0

4.3 for LG Optimus G (E970)....HTC and Samsung are updating their phones, so when will AT&T?

Several articles indicate that both HTC and Samsung are preparing the 4.3 Android update for a number of devices (phones in Canada already have it) so LG should be updating it's previous "flagship" phone, the Optimus G, but according to tech support at LG it's up to AT&T.  The following was taken st

Questions

 • Android

10.1K

3

0

LG v20 software update

I need the LG v20 software update pushed to my phone. I have h91010r. I need the current update of h91010v.  Please don't tell me to go into my setting and click update because its not there. That is why I need it pushed.  Thanks

Questions

 • Android

529

3

0

Galaxy s9+ OTA Software Out of Date - How to trigger OTA download?

My son's Galaxy s9+ OTA software is out of date. See attached.  Have tried reset, restart, removing SIM, but the updater still says phone is up to date when in fact, it is not up to date. Any ideas to trigger the OTA dl?

Questions

 • Samsung

26

1

0

AT&T says my phone (Galaxy S8) has a new update but my phone says otherwise

My phone (a Samsung Galaxy S8) hasn't gotten an update in a while, so I inquired about it on the internet. AT&T says my model of phone can be upgraded to Android 9.0 and has been able to since March. I opened the software update option in settings and it said it was up to date. I made sure it wa

Questions

 • Samsung

184

1

0

0

Galaxy S7 latest Android update has messed up display, things too big for screen size

The latest Galaxy S7 Android update that invaded my phone in the wee hours of Saturday, April 20th (4/20/19) caused a HUGE problem with my screen's display. The icons are all now super-sized. In all configurations (4x4, 4x5, 5x5) the icons in rows 1 and 4 are half cut off. My calendar widget does no

Questions

 • Android

206

0

0

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

44

1

0

Samsung galaxy s5 won't update

I have a samung galaxy s5 (g900a) and it is saying that the operating system is up-to-date even though at&t realeased the lollipop and marshmallow update for this specific phone. I was wondering if I take my phone to thier store, would they be able to update it manually?

Questions

 • Android

1.9K

14

0

0

Non-payroll Worker Account flagging request

Hi,  I am a non-payroll worker (Contactor) who just created a forums account to help lend support in my off-times. On account creation, I made sure to check the box that asked about employee status and listed my at&t uid, but my account wasn't flagged for the correct rank for some reason.

Questions

 • Community lounge

30

5

0

Not Getting What I Pay For

I pay 55 dollars a month for 18mbps and I ran an internet test and it says I only get 1mpbs I thought it was a glitch so I started to download something and it actually ended up being true. if it wasn't for lock down I would of switched to a different provider by now. I know fiber isn't available in

Questions

 • AT&T Internet Plans

19

1

0

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