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Dispute again unmatch device, condition on trade-in

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

Questions

 • Wireless Account

13

1

0

When is Samsung Galaxy Note 10 unlocked (SM-N970U1) getting the Android 10 OTA update?

When is Samsung Galaxy Note 10 unlocked (SM-N970U1) getting the Android 10 OTA update?I heard roll outs have started.

Questions

 • Android

168

2

0

How to update my 3801HGV router to the latest firmware?

I'm wondering how to update my 2Wire router 3801HGV to the latest software available. My current version is 6.11.1.29-enh.tm.

Questions

 • AT&T Internet Equipment

2.3K

1

0

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Voicemail Transcription Problem NOT solved for iPhone 6s and iOS 10-0.2

I am posting this after chatting with Apple today because there is another post that indicates this problem is solved.  NOT: When I get voicemails about 50% of the time I get a message on the voicemail screen of my Iphone 6S that says "Transcription not available". When that message appears the play

Questions

 • Apple

3.3K

10

0

0

Post Paid Verizon Phone on ATT

Hello, I recently switched to ATT from Verizon with my Note 20 Ultra. I am unable to make video call and noticed that my phone is still getting updates from Verizon. Is there anyway to switch it to the ATT version and would that allow me to make video call?

Questions

 • Device Features

39

12

0

I'm moving to a new address

Hello, I am moving to a new address this month and have not been able to successfully speak with an employee online or over the phone to submit the new address information. We will be moving in 10 days. I know this is not an easy time to get in contact with the COVID-19 quarantine, but I want to mak

Questions

 • AT&T Internet Installation

30

1

Suggestions for U Verse

So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev

Questions

 • Watching U-verse TV

887

8

0

0

S20+ AT&T (SM-G986U)

I'm from Singapore and has been using S20 Exynos, but due to the extreme heat, bad battery life,etc. I've decided to import S20+ Snapdragon from AT&T, according to the Service provider SW ver information, it's showing as SAOMC_SM-G986U-OYN_ATT_QQ_0023 (I believe this means the set are unlocked).   W

Questions

 • Android

69

1

0

When will ATT release a new gateway to replace Arris BGW-210?

I have the fiber 1000 plan and currently using my own router. I have a gig dumb switch between the ONT connection, then from the dumb switch back to my gateway after successfully entering the BGW 210 MAC into my personal router. I experience ok speeds but I am limited on mobile devices.

Questions

 • AT&T Fiber Equipment

350

2

0

ATT Prepaid: No service

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!

Questions

 • Account & Usage

47

1

using a Factory unlocked phone purchased in the UsA

I bought Samsung galaxy note 8 my unlocked phone from Bestbuy and ever since I changed from Samsung galaxy 7edge with the same sim card on ATT super sluggish and drops/never makes calls now wifi calling n/a. I'm pretty sure it this is due to 5g upgrades happening. issue with seeing screen shots , v

Questions

 • Samsung

23

4

0

Request Fiber Internet

To whom it may concern:Multiple streets such as Bodin Rd, Claude Viator Rd, Valery Rd and many more in this area of New Iberia, LA are requesting AT&T to run fiber or update lines to the area to allow people to have access to more stable internet and requesting the requirement to be able to have new

Questions

 • AT&T Fiber Ordering

61

1

0

Android 5.1.1 update for Galaxy S5

Received Android 5.1.1 today, and I'm finding that battery is draining even faster that 5.0. Also, bug affecting lock-screen notification was not fixed.. Frankly, I expected more from Google!!

Questions

 • Android

912

7

0

0

Android 5.1.1 for Note 4

When is 5.1.1 coming out for the Note 4 N910A? I want my phone I paid for to perform better and 5.1.1 will fix some issues!

Questions

 • Android

1.1K

3

0

0

Software Update Issues

ATT recent Software Update on May 1, 2015 for the Samsung Galaxy S4 Android Ver: 5.0.1. WE HAVE SERIOUS ISSUES: 1: My Phone worked great before the Forced ATT Software Update2: Problems Now After this Update and I'm Not to Happy Now!3: All my Saved WiFi Hotspots will Not Connect4: My Google Chrome H

Questions

 • Samsung

934

6

0

0

Name shows up wrong when I send email

I've updated my last name and when I send an email it still shows my previous name to the person receiving my email. I have an att.net email.

Questions

 • AT&T Internet Email & Security

11

5

0

Fiber Optic Install

Hi! I'm the Community Director at an apartment community in Houma, LA. We are a community of 124 units. A majority of my residents utilize AT&T services for cable and internet. What would I have to do to have Fiber lines run through the community so that myself and my residents can have acces

Questions

 • AT&T Fiber Installation

29

2

0

Forced to A New Plan--My Experience May (or May Not) Help Someone Else

TL;DR:  Yes this is long, but explains the process and outcome of fighting the change out of a plan I wanted to keep.  And, this was not a COVID temporary account.   Seven years ago in 2013 - nearly to the day - I signed up to AT&T's Home Wireless GoPhone plan (before it was just called Prepaid).  I

Questions

 • Plans & Features

25

2

0

Got settings update to 41.1 and poor signal now

Got carrier settings update to 41.1 two days ago and since that time almost no coverage at home a poor signal outside. No more LTE, 4G max. No other settings/env changes. Had no such issue for a year. Have iPhone Pro. Zip 10023.

Questions

 • Network Coverage

739

1

0

Galaxy S4 Active: Update Interrupted

Every time I try to update my S4 Active, I always recieve an "update interrupted" message after the update begins and I'm stuck on 4.3 Jellybean. I've tried a factory reset on the phone which did nothing to fix the problem.

Questions

 • Android

3.4K

2

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0

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