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order

i made a purchase for 3 phones today and i bought them as a guest i didn't sign in everything went fine till i realized that i put in the wrong email for my order and i cant receive any order updates because of that i'm just wondering is there a way i can change my email.

Questions

 • Wireless Account

17

1

0

active s8 update oreo to pie

Good morning all I am French and here is my problem, I bought an active s8 on ebay, unlock, it works well on my network. Where I block, I fail to update. The last update he got is this: March 27, 2019 Android Version: 8.0 Baseband Version: G892AUCU4BSC1 it is blocked on oreo, and I would like to pa

Questions

 • Samsung

23

1

0

Receipt

How Can I get my receipt of auto-payment prepaid bill?? Also, I changed credit card for payment more than 3weeks before bill charged,  However Charged from OLD card! WHY??   

Questions

 • Account & Usage

14

1

0

Firmware update

I need to know how to get the latest firmware for the bgw210 router so I can upload it I have a lot of problems with this router with people getting in

Questions

 • AT&T Internet Email & Security

297

1

0

0

Title Research shows AT&T Easement on Property but no limits.

Hello we have a survey with title research done and there is an AT&T easement on the property however it is "vague, outdated description; unable to locate." We would like to speak from a representative for North Texas to assist in locating facilities and narrowing down easement.

Questions

 • Community lounge

6

0

0

U-Verse DVR updated and deleted entire library of recordings. How do I restore them?

So today I was television (Gold Rush) and in the middle of the show, the Uverse gear appears on the screen and starts updating the main DVR. After the update all of my recordings were deleted. I was at roughly 60% DVR storage full (roughly 70 hours left to record) and now the recording space says I

Questions

 • U-verse TV Equipment

294

3

0

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firmware on 5268ac is older than nvg589. can I update

i finaly got online with my new upgraded speed and new gateway. they gave me the 5268AC by Pace. I previously had the NVG589. looks like the firmware on the 5268ac is running the much older version, which I had 3 years ago on another gateway in a previous apartment (not sure how to check versions).

Questions

 • AT&T Internet Equipment

2.6K

3

0

0

Note 9 Security Patch

I have a new Note 9 that is unlocked and I am on AT&T network. Phone says it has a security patch with a November 2019 date and it is running Android 9. When I go to settings and try to update the software it says phone is up to date. Phone is new, so storage is not an issue, it was fully charged an

Questions

 • Samsung

28

1

0

SD Card Unsupported on S7 edge

There is an error of unsupported format sd card on my old s7 edge at&t and i know it is software problem so any idea how to fix if any app or any other thing for fix it..?

Questions

 • Samsung

24

1

0

What is the next software update for 5031 gateway?

Would like to know, thanks.

Questions

 • AT&T Internet Features

1.3K

1

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0

Closed

Nokia Lumia 920 Windows 8.1 update

Has anyone heard anything about when this update will be available? It feels like every Nokia but mine has the update. Thanks!

Questions

 • Other Phones & Devices

1.1K

1

0

0

Issue with SMS

I looks like after accepting a AT&T network update a few weeks ago, my iPhone has issues sending and receiving message to/from androids and iPhones as well. I am not sure though that the AT&T network update changed anything. I did reset my phone and have plenty of free space on my phone. Other sugge

Questions

 • Data & Messaging Features, Internet Tethering

147

1

0

0

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

17

1

0

Software Update Interrupted (GS3)

I've been trying to update my GS3 4.3 for a while. But I can't because every time I try to update it, I ALWAYS get a message saying Software Update Interrupted. I've tried everything, I went to the AT&T store and the lady couldn't find anything solutions. She then told me to contact Samsung and see

Questions

 • Android

15.6K

11

0

0

How to get AT&T to push new Nighthawk LTE Hotspot firmware v12.06.08.00 ?

AT&T Netgear Nighthawk LTE Mobile Hotspot Router: FIRMWARE UPDATE AVAILABLE Netgear has released firmware update v12.06.08.00 for the M1100 which solves several problems, including: Bug Fixes: 1) Resolved the issue where the device may reboot when using the device without a battery. 2) Resol

Questions

 • Other Phones & Devices

54

0

0

Latest software update. Check charging cover

Please help me get this message to someone doing device QA. I have the S4 Active and have discovered a nuisance issue that is beginning to get under my skin.  With the recent update to 4.4, AT&T feels it is necessary to remind you to close the charging port after each charge, as if you could forget.

Questions

 • Android

376

1

0

0

Galaxy S7 and S7 Active not getting android updates

I have two phones that are not getting any further android software updates, when you check for software updates they say that the software is up to date. Phone info: Galaxy S7  Android version       : 6.0.1  Android patch level : 2-1-2016    Baseband version   : G930FXXU1AFB4  Galaxy S7 Active  And

Questions

 • Android

237

4

0

0

Smart Home Manager limits members from blocking unauthorized devices in the "Previously Connected" section

Hello everyone, Sad to report that hackers are still able to breach my privacy and hack my three Apple devices (iPhone 7+, MacBook Air, and iPad) accessing the internet. I am well versed on the AT&T's Smart Home Manager app, and believe it's a wonderful tool for the purpose of providing the mem

Questions

 • AT&T Internet Email & Security

24

5

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

11

2

0

Upgrade performance issues - Samsung Galaxy Note 4

Hi all,I purchased a Samsung Galaxy Note 4 from a friend of mine in early May.  The phone was (is) locked to the AT&T network.  Everything worked fine - no performance issues whatsoever - until the Android update that was pushed through in late June.  Since that time I've been experiencing such seve

Questions

 • Phone & Device Upgrades

451

3

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0

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