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Can't update my note 3

My note 3 is currently on 4.4.2 N900AUCUCNC2 and it notifies me that there is a new software update, but when I try to update it, it drops around 28% of the update. It then gives me an error of something about "Failed to update". Any suggestions on how can I update my phone?

Questions

560

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U-Verse iOS App Program Channel Guide is screwed up after update

Version 7.6.1.(1.0) The Program Channel Guide default does not show all my channels like previous versions. I cannot find anything in settings that seems to change this either. This is wrong. Whoever thought this was a smart decision is completely wrong and should be disciplined for it. They have

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40

3

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Software Update Release Notes - Detailed Information non-existent

I have looked everywhere I can think of to find the release notes/list of changes, for software updates. I found nothing on the ATT website, on my device I can only choose to update, searching the web provides no results, etc.. Having switched from another provider that provided a link that detailed

Questions

344

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Samsung Galaxy S5 will not update Android

My Samsung Galaxy S5 SM-G900A is  unlocked from AT&T. I use it through Cricket. It is running on Android 4.4.4 and I have tried to update it several times but it always says no updates are available. I took it to Best Buy and they did not know how to update it. I took it to the AT&T store thinking I

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346

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AT&T says my phone (Galaxy S8) has a new update but my phone says otherwise

My phone (a Samsung Galaxy S8) hasn't gotten an update in a while, so I inquired about it on the internet. AT&T says my model of phone can be upgraded to Android 9.0 and has been able to since March. I opened the software update option in settings and it said it was up to date. I made sure it wa

Questions

245

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I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

141

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Stop automatic updates!

I'm tired of these updates that disables my phone for 10-15 mins, when I work or use GPS! There's no option to disable it! I have 9 devices with att! I'm so frustrated that I'm ready to give it up and stop paying! We as costumers should have right to choose! I can't afford to loose business while my

Questions

308

9

AT&T Tech Help Needed Updating Samsung SM-G870A (S5 Active)

The phone's nothing special but it's belonged to special people that have been lost, so, upgrading isn't an option. Fortunately, it's still compatible with modern technology, looks new and works great...I'd really like to keep it going.. I'm looking to update it to enable VoLTE due to network upg

Questions

271

6

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Wifi not working again

This is the 2nd time I have had no wifi in my ***2019 Dodge Durango GT plus***. The first time I took to the dealer and they did an update. It worked for about a month, now it has been 3 weeks with no wifi again, dealer says my phone is no longer compatible and they have no idea how to fix it, yet I

Questions

813

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Att employees are helpless

I’ve been an ATT customer over ten years. I have 8 mobile lines / devices on my account. 2 weeks ago I upgraded one of the devices - ordering a new iPhone- thru the app on my phone. It asks where I want to ship the phone and it’s for my son who is at college so I put in his address. A day or two lat

Questions

73

3

Samsung Galaxy s8 plus not updating

My Samsung galaxy s8 plus will not update. I have android version 7 on an unlocked at&t s8 plus. I got to settings to update phone but it takes forever and then finally stops with an error message that says update was interrupted try again in 24 hours. I wait but it still won't update. I checked onl

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70

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A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

Questions

95

1

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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85

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Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

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125

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Another Galaxy S10+ on AT&T not getting OTA updates!

I pre-ordered the Galaxy S10+ last year and got it when it was released. Since then it had not received any OTA updates and was stuck on the February 2019 security patch level. I then broke the screen on that S10+ at the end of October and Asurion sent me a brand new in-the-box S10+. The new S10+

Questions

3.4K

15

Unlock SIM Google Pixel 6pro

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do

Questions

1.2K

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calls from disconnected numbers

Hey AT&T - why do I keep getting calls from phone numbers that are not in service / disconnected, and what are you doing about it? Don't tell me about active armor or whatever - I have that but it only blocks a small percentage of the calls I receive - maybe two or three out of the dozen or mor

Questions

172

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What happened to the "Pause AutoPay" option?

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Questions

1.7K

5

Pixel 7 pro will not update

My pixel 7 pro hasn't updated in 5 months as of posting this. I got the may update and then haven't gotten an update since (it's November as of posting). I saw on the website it says the latest release is may 2023 but there are plenty of others with newer updates. Any fix other than side loading?

Questions

618

6

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Unexplained Phone malfunctions/interference

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

Questions

92

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