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Need service on new phone

Need to switch service to new phone

Questions

40

1

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Android 10 update for unlocked ATT-branded phone on ATT Prepaid?

Supposedly, one Android 10 update went out on February 5, 2020, another a couple days ago on February 24, 2020. My phone hasn't seen either. I have an unlocked ATT-branded phone on ATT Prepaid. When are we getting this update?

Questions

190

1

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Not getting Update for nougat 7

Hi, I am using Samsung galaxy s6 at&t      current android version 6.0.1    Samsung-SM-G920A   Based version: G920AUCS5DPJ1.I am using this mobile in Pakistan, When will I get an update for nougut 7.

Questions

195

1

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Transfer old number and SIM to new nanoSIM on a new device

How can I transfer all info from my macro SIM (old phone number, etc.) to a new AT&T nano SIM card? I just bought a Galaxy A01 and would like to have all previous contacts as well as use my old number, but I can't use the macro SIM on this device, only the nano. I have not found a great answer o

Questions

115

1

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Moto One 5g Ace Android 11 Update

When can one expect the 5g Ace to get Android 11? Mine presently has Android 10 which is nearly 2 years old. I just got the phone new a few weeks ago.

Questions

686

1

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My Galaxy S9 does not receive updates

I have an AT&T branded Galaxy S9. Fully owned, no payments, not blacklisted. Using it on AT&T Prepaid's Unlimited Plan (the one without hotspot) since February 2019.My phone's security patch level is March 1, 2019. My Android build number ends in SC7. Every time I check for updates

Questions

255

4

Cant Update s20 fe 5g

i Cant Update s20 fe 5g, I bought the device on att, it is an att branded device I have tried safe mode I AM ON AN ATT NETWORK Im stuck in one ui 2, There is an update avalible already for one ui 3

Questions

308

8

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Unlocking

Hey, I have a Galaxy s9 which has all the atnt bloatware and apps installed. And its stuck on android 8 and whenever i check for updates it says that it currently up to date. I currently have the phone with me in Asia so no atnt sim in it right now. Can somebody tell me how to fix it so it can recei

Questions

46

2

0

Wifi Gateway

Is it possible to get a one for one Wifi Router replacement?  I consistently have to reboot it, change channels, restart it, etc.    I would buy my own but I understand ATT does not allow this, sadly.   My issues happen regardless whether I am connected through Wifi or stra

Questions

69

1

0

Samsung Galaxy s8 plus not updating

My Samsung galaxy s8 plus will not update. I have android version 7 on an unlocked at&t s8 plus. I got to settings to update phone but it takes forever and then finally stops with an error message that says update was interrupted try again in 24 hours. I wait but it still won't update. I checked onl

Questions

67

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NEED ANSWERS ABOUT NAT TYPE WITH FIXED WIRELESS INTERNET

I had fixed wireless internet installed about 3 months ago. My Xbox has been running on a moderate NAT type since it was installed, and now all of a sudden it has had nothing but a strict NAT type. Playing online is almost impossible. I don't understand why it all of a sudden changed? I've been read

Questions

404

1

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S22 Ultra no longer fast charging after latest update 11/21/2022

My S22 Ultra forced updated its software on 11/21/2022 and now it will no longer fast charge or super fast charge. I have tried multiple chargers and cables which all worked perfect before the update. Now when you connect the charger, it will state fast charging or super fast charging for a second o

Questions

1.4K

4

Ye old "bait and switch" to fiber tactics

I got the old bait & switch from AT&T today. I received mail about every other week telling me I need to call to upgrade my internet service to fiber by May or my current service would be disconnected.  Well, I already had fiber.  I had the 300 plan which was perfectly fine for my needs.  After deal

Questions

50

2

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Hola solicitud info actualizacion android 13

Saludos, tengo un dispositivo Samsung Galaxy galaxy s22 ultra (sm-s908u) at&t con android 12, One Ui4, deseo saber cuándo lanzarán o como puedo actualizar a android 13 One Ui5?, ya que por vía Ota no hay actualizaciones.

Questions

293

0

0

S5 running 5.0 will not update to 5.1 saying update interrupted

I have now downloaded and attempted to install the new 5.1 OTA update for my s5 and each time the installation is "interrupted" and I end up having to start over and redownload the update again and again. After each download I have seen the restart prompt, watched the phone restart, and then simply

Questions

500

2

0

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Can't update or verify

Please help me. I have been trying to get my billing profile straightened out for 2 weeks . I always lose the chat and it always says it's on another tab and I look at every tab and it is not . It never lets me rejoin the chat.

Questions

32

1

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i got a replacement 8s active that has Android 8 on it. How do i update to android 9?

I got a replacement Samsung 8s active that has Android 8 on it. Automatic update does not find the Android 9 update. How do i get the phone updated to Android 9?

Questions

39

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Issue: Samsung Software Update Interupted

So Recently I have bought Samsung Z fold 4 Its Software was not updated whenever I try to update software, a message appear that software interupted. I search on google and found this website I tried all methods of clearing cache I did 4 5 times but still the same issue.I also try to solve this met

Questions

62

4

Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

Questions

93

3

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ZTE Zmax 2 (Z58) Software Updates

I have the same problem ashttps://forums.att.com/t5/Android/ZTE-ZMAX-2-Not-Updating/m-p/4749711# My ZTE Zmax 2 has build Z958V1.0.0B12. However, the following AT&T page indicates that there are least two newer builds, B14 and B16, available. https://www.att.com/devicehowto/tutorial.html#!/stepbystep

Questions

724

2

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