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Return equipment - never marked as received
We moved back in June to a new apartment and moved our AT&T U-verse and Internet services with us. When we did we had an AT&T agent install our new equipment in the new place and were given a new receiver. He then took the equipment with him and we thought we were done with this. However, to our sur
AT&T Internet Equipment
Suspended Account bc of wrongful “unreturned equipment” fee?
I have been mistakenly charged $150 for unreturned equipment, when I have already returned it (over two months ago) and even chatted with two of your customer service agents who confirmed the equipment was received (I have the chart transcripts to verify). After chatting with an agent last month, th
AT&T Internet Account
unreturned equipment fee
In March of this year I ended up moving. I was told by AT&T to return my equipment at the closest UPS store. Not even 3 days later, I returned my equipment and was given a receipt. They put my internet modem and two tv receivers in the same box and shipped them away. A week later I received an email
U-verse TV Account