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Hello,I have been back and forth with AT&T for months now and I'm at my wit's end. Back in August, I ordered a new iPhone online. Unfortunately, my existing phone stopped working entirely before the new one was delivered, and I had guests coming into town so I needed a new one immediately. I went
Questions
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Wireless Account
Experiencing the worst (non)-response from any company I have ever done business with. After being offered a "promo" tablet, a new in-authorized line of service was added. When I tried to cancel I was then offered a lower rate to not cancel with the understanding I could cancel at any time. But n
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Wireless Billing
My LG G5 battery died last night so I put my phone on the charger. When I saw that the battery was full I took the phone off the charger and attempted to turn the device on. When attempting to turn the device on nothing happened. I reconnected the device to the charger to verify that the battery was
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Android
Ever since we got the upgraded DVR Gigapower box, the box has been VERY hit or miss (and sometimes completely unresponsive) to the default remotes. We had a tech out that tried swapping the box as well as using an infrared remote (plugs into the USB port) to no avail. We were told multiple times tha
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U-verse TV Equipment
Hi AT&T etc., I've had an issue since I had AT&T installed in mid-February that has yet to be resolved, where the service I am currently paying for (AT&T Fiber 100) is not delivering on what was promised. While the download speed is fine, the upload speed has always been an abysmal ~1.5 mbps when it
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AT&T Fiber Account
Hello!Just been experiencing very strange behavior after login to ‘Account Overview’. When attempting to view ‘Account Overview’ under the ‘my AT&T’ tab. The browser becomes completely unresponsive. Using ‘IE9’ browser. The only way to close out the browser was to use the ’Ctr+Alt+Delete’ keys to co
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Online Account Access