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Unlocked AT&T LG G5 can't update

So I have an AT&T branded lg g5 and I use it with t-mobile and I look for update and it said my phone is up to date which is wrong because my phone is in Android 6.0.1 not 7.0. How to solve this problem?

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1.1K

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Fellow customers: Got a nonbranded, unlocked phone? Report here on how it works with AT&T

A lot of customers post questions about using unlocked, non-ATT branded Asian-made phones on the AT&T network -- this is a thread where members can review / post their personal experiences using various unlocked phones with ATT. Customer Reviews -- Using Unlocked, Unsupported Phones on ATT Ple

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1.4K

14

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Galaxy Alpha Unlock Request

I bought my wife a GSM unlocked Galaxy Alpha a few months ago.  I'm trying to remove all of the AT&T bloatware but it won't let me.  Also, whenever I attempt to unlock the phone via the online tool, it says the device is not recognized.   Anyone know what could be the issue here?

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398

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No lte on unlocked Verizon phone

I have my attention Sim in an unlocked Verizon Moto z play. I can't get lte nor can I hook up to my microcell. What's the problem?

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781

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LG V30 - Unlocked Model US998 vs AT&T Model H931

I'm new to the Forums, so excuse me if this has already been posted. I notice the Unlocked LG V30 does not have some of the AT&T Model's LTE Bands, specifically Band 30. Would that be considered a deal breaker? Anyone have thoughts on comparing the two Models and coverage?

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1.5K

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Could AT&T Give me Just 1 Reason Not To Leave? Loyalty?

I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in

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570

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LTE and LTE+ doesn't work on my unlocked Samsung Galaxy S8 SM-G950U1

Bought two unlocked Samsung Galaxy S8 from Best Buy, both have model number SM-950U1, one is black, one is blue. The black one works fine, but the blue one doesn't get LTE or LTE+, it only gets HSPA or HSPA+. The phones are literally right beside each other and LTE works for one but not the other. T

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2.3K

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Unlocked Note 10+/ Wifi Calling

I bought a unlocked note 10+ from Samsung. I have been using and on a installment plan with XS Max and everything working, Wifi calling, mobile hotspot, visual voicemail. I put the sim card from iPhone to Note had ATT change IMEI and this is the error i get, Oops!We can't turn on Wi-Fi Calling for y

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3.3K

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Unlocked iPhone 5c.

So my friend has Verizon and has an iPhone 5, but he used to have a white 16GB iPhone 5c.  Since he doesnt use his iPhone 5c he gave it to me.  Although he has Verizon, his sim card is now inside his iPhone 5.  So that makes my iPhone 5c "unlocked" correct?  Anyways my actual question I guess is wil

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348

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Software update

I have an LGG5 H820 model unlocked with android 6.0.1 Marshmallow installed. I want to update to Oreo but every time I search for an update then it tells me that I'm on latest version. How can I update to Oreo and fix the issue.

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243

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Locked vs unlocked

I am looking to buy an iPhone 6. I was told not to buy an unlocked phone because some features don't work properly with at&t. Told I need to buy an at&t locked iPhone. Is this true?

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737

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Unlock was approved, but I haven't received a network unlock code

I'm having a hard time getting my Samsung Galaxy S5 unlocked. Three or four days ago my famliy and I put in requests for our phones to be unlocked. After roughly 24 hours the requests were approved and we headed to a different carrier, but after putting the new SIM card in my phone and restarting, i

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269

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"Bring your own phone or tablet" or "LOCKING your own phone or tablet" ... how to solve this ?

Dear sirs, last week I was visiting US and bought an new phone (btw, payed 100% full price of a new "unlocked" phone to be able to use it anywhere in the world).after that, I went to a BestBuy store, and bought an AT&T Prepaid "Bring your own phone or tablet" -- great for visitors to the US! to used

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134

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Unlocked S9 Using HSDPA For Calls

Purchased an unlocked S9. Data works fine on ATT and my phone has successfully downloaded all updates. As soon as I place a call the LTE logo disappears and it is replaced with an 'H' or 'H+'. When I hold the phone to my ear I can barely hear the person on the other end but they can hear me fine. Od

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772

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unlocked lumia 1020 for international use tethering, local provide does not block

hii bought a lumia 1020 from at&t to be used in south america where tethering is allowed, is there a way to enable this feature? thanks a lot for your comments

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3.8K

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iPhone 7 Upgrade Eligibility

I was thinking of paying in full for an iphone 7 at at&t, using my old prepaid plan on it, and waiting 6 months to unlock it. After I unlock my phone from at&t, can i get an upgrade to, say, a new iphone model for free, or do i still have to pay full price for that new iphone? or is it like a discou

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913

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Compatibility for Moto G6 Plus Thailand

I am thinking about buying a Moto G6 Plus  to use while living in Thailand. My question will it be supported back in the states, thanks. Specifications of Motorola Moto G6 Plus 5.9 [4GB+64GB] ประกันศูนย์ไทย 1ปี (Deep Indigo)Network Connections 4G - LTE - HSDPA 850 / 900 / 1900 / 2100 - LTE band 1(21

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428

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Using worldwide

I'm currently living in the US for a few months and I would like to buy the Samsung Galaxy S8 up here, because it is cheaper. So my question is, can I use the phone I bought with no problems in the Netherlands with a dutch Carrier?

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72

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Unlocked Moto Z Play APN settings - HELP !

Someone please help !  I purchased a new, unlocked Moto Z Play from a third party retailer. I went to AT&T and they gave me the Nano SIM card for it.  The phone and SMS worked fine but I was unable to get data consistently with the APN settings provided to me by the AT&T rep.  She told me that I won

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1.5K

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If SM-N920A Unlocked AT&T handset will get the Marshmallow 6 update?

Hello, I have a Galaxy Note 5 and got it unlocked 4-5 months back in US. Now while I moved back to India and no longer using AT&T SIM, I am not getting any update.  Could anyone please help me understand whether at all I will get the Marshmallow update or any other means I can get it? Everytime I ch

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389

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