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Questions

471

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Can I keep unlimited data when I upgrade from a 3G to LTE device?

I have a grandfathered unlimited data plan on my iphone 4 that is no longer under contract and is upgrade eligible.  I want: A new unlocked phone with LTE capabilitiesTo have a plan that allows me to use my LTE capabilitiesTo keep my unlimited data (in a sense upgrading from 3G unlimited data to LTE

Questions

2.1K

6

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Locked Iphone 6

I have an unlocked Iphone 6 that I bought from Apple store and now it's locked and when I contacted apple they said your Iphone is locked from ATT and they are the ones that locked it try to contact them. when I tried to contact ATT I coudln't because I'm the gophone prepaid and my iphone is not rel

Questions

838

5

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Prepaid phone network failed in California from yesterday?

I'm in San Diego. I'm using 4 prepaid multi-lines with ATT (with auto payment). We're using those phones ok so far. ( 2 International (Korean) unlocked phones were working as 3G lines with ATT) From Monday (10.30.2017), two of phones (my wife's Samsung Galaxy Mega, my daughter's LG G pro) stopped wo

Questions

262

4

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Using unlocked iPhone internationally

I'm headed to the UK.  Just got AT&T to unlock my iPhone 5s. According to the confirmation email for the unlock, I can just install a new SIM card; however, if I want to use my AT&T SIM card in an unlocked phone, it says I should back up the phone, erase it, and restore.   I intend to buy a prepaid

Questions

1.3K

7

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Device Unlock

Hello, I tried to unlock iPhone a lot of times and I got knocked off an error "You've tried to unlock this device too many times. Wait 30 days and then" But I need to unlock it now, it came from not knowing how to unlock, help please

Questions

172

1

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Unlocked HTC one M8 cannot send MMS using different GSM carrier

Hi, I have an unlocked HTC one M8 but can't seem to send or receive mms. I have contacted HTC and they have referred me back to AT&T, saying that they have to unlock the mms function on this phone. I have the correct APN settings up on this phone. I have not been able to reach an AT&T CSR on the pho

Questions

3.2K

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Why I am only getting Edge(2G) connection on my Unlocked LG Phoenix 2 GoPhone?!

I have an LG GoPhone and I got it unlocked because I had to travel and I needed a phone i won't be sad if it get stolen or lost. But the problem is I am not getting 3G or 4G at all. I had to enter APN settings manually and i am only getting Edge. I checked the Network Bands (3G 2100 // 4G 1800/2300)

Questions

2K

3

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iPhone6 and GoPhone

Hi, I used unlocked iPhone6 purchased from Apple store Japan with NTT Docomo SIM, and it works fine.  I previously used unlocled iPhone4S purchased from Apple store in US with NTT Docomo SIM as well as GoPhone SIM when I travel here in US. This time, I flew in Chicago yesterday, and visited AT&T sho

Questions

822

1

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Data no longer works on S10+ or unlocked S7 Edge

So I upgraded a couple months ago from my unlocked Galaxy S7 Edge to an AT&T locked Galaxy S10+.  Both my data and text/call capabilities worked on both up until about a month ago, when my data stopped working altogether.  Recently my S10+ broke so I was forced to go back to my S7 Edge.  I have the

Questions

284

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Will this phone's bands work in the US?

Hello all! First time poster...I'm looking into getting the Sony XPERIA Z3 Compact D5833.Below is some info on the phone's conenctivity.Will I be able to connect ot AT&T's 3G network?Don't really use 4G or LTE.... Just want to know if that model of phone will be compatiable here in the States.UMTS H

Questions

427

1

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IMEI Not found Iphone 8 plus

Good evening. A day ago, I paid off the installment for my iphone 8 plus in my account. I went to the unlock page to get it unlocked but it says that the IMEI doesn't match an AT&T device. Can I please get help on this issue?

Questions

172

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Unlocked AT&T LG G5 can't update

So I have an AT&T branded lg g5 and I use it with t-mobile and I look for update and it said my phone is up to date which is wrong because my phone is in Android 6.0.1 not 7.0. How to solve this problem?

Questions

1.1K

4

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Formerly T-Mobile LG Stylo 4 not working at my Home

I purchased an unlocked LG Stylo 4 (LM-Q710TS) from an individual. I took it to an AT&T store where they verified that it was unlocked, set me up with AT&T service, verified that I have AT&T service where I live and made sure it was working for voice, text & data. When I got home, 70 miles away, I h

Questions

559

9

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Unlocked LG G7 gets poor reception or none at all.

Hello, I got a new, unlocked LG G7 (lm-g710ULM) a few weeks ago. The phone is wonderful, but will not get good reception on AT&T's network. When it isn't dropping calls, everyone says they hear loads of echo that I don't hear. No one likes to talk to me anymore lol. Before this, I used a Chinese BLU

Questions

339

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Still having issues with unlocked note 3 and software updates.

Hello, I tried seeking helpa bout this issue a few days ago, but to no avail. I have a factory unlocked (by AT&T) galaxy note 3 that is currently being used on another network. The lollipop update was pushed out on the 24th and while I'm aware I can't get the automatic notification from att since I'

Questions

1.9K

4

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iPhone active on another account

I bought an iPhone online. it works perfect with my AT&T prepaid account. I tried unlocking as AT&T costumer and non-costumer. i get the same response. "Looks like the device you want to unlock is active on another AT&T account. The owner has to remove it from their account first. Did we get that wr

Questions

765

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Will prepaid AT&T SIM lock my previously-unlocked AT&T Android phone?

Hello. I have a previously unlocked  LG v20 phone from AT&T, that I took overseas, used with other carriers for several months and bring back to the USA. I recently bought an AT&T prepaid sim so I can use my phone for some time and then I'll come back overseas for other months and use other carriers

Questions

503

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Using go phone with another operator

Hi, can I use go phone with another provider in USA or in Canada... means are go Phones locked to AT&T or is it unlocked phone.

Questions

247

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Are all iPhone X sold by AT&T locked?

I bought an iPhone X from a friend who claimed that he bought it full price $1200 from AT&T and unlocked. He activated the phone with his AT&T sim card. Then he sold it to me. Thinking it was an unlocked phone, I bought it. However, when I tried to use it with my t-mobile sim card, it didn't work. I

Questions

8.7K

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