I purchased this phone several years ago on eBay, used. I never used it on ATT network but rather Straight Talk and worked ok. I wanted to unlock the carrier on this phone but was given the response that it was denied because phone is still active under an ATT account. Obviously, I have no contact w

j'ai un samsung galaxy code sur le reseau AT&T, quand j'essaie de placer la demande de son code de deverouillage du reseau, la demande a echoué en raison qu'il est activé. voila le message qu'on me donne: "Before you can unlock this device, the owner must remove it from their account." aidez-mo

I have a Galaxy S8+ from AT&T that is no longer in use. I'd like to use for my daughter with Boost. Is this possible?

My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.

purchased an Iphone 5 that is still under contract. can I pay the early termination fee and have the phone unlocked

Apple service says my iPhone is locked by a carrier. So when I try to unlock the device, the page keeps saying, "Oh, my! There seems to be a problem with the network. Please try again later." Maybe because I'm in Korea, I can't sign up on the homepage.

I'm using Lg V50s thinq. Prepaid sim for 15gb, $40 plan. The plan suppose to connect to 4g but my phone keeps connect to 3G. And when I try to add the Apn setting and restart the phone, the message of  "Your attempt to connect to data service was unsuccessful". So when I went to the At&am

We purchased a refurbished Samsung Galaxy S21 5G from a third party website. After realizing our phone needed to be unlocked by the previous carrier (AT&T) We received an unlock code and followed the steps to input said code. However, when powering the phone back on, there is no code input scree

Can anyone help me get back in if my phone's sim card is locked with code but i don't remember the eight digit code.

Unlocking my device & needing a request number ??

I received my unlock code for my LG G3 and I entered it and it said device unlocked but when I put a Verizon sim card on the phone, it doesn't recognize it. Can anyone help? Thanks.

Unlock request denied. Says I have an unpaid balance which is NOT correct. I am an Auto Pay & not due until May 30th (in 14 days!).

In May, I bought Iphone SE at an AT&T store in Boston. I was going to buy it for its regular price. But an ATT store worker convinced me to do it on a different deal that included a month of unlimited plan, which overall cost little less.  He explained me that it was only an incentive to m

I would like to get my device sim unlocked

Hi, I just bought an att card yesterday, then I put a physical sim card on my iPhone, apparently the network doesn't appear. I'm outside America, and my phone is not from America. What do I have to do? Thank You

I have an iPhone 5 that is paid off and still active on AT&T. I want to unlock it so that I can move the SIM card to a newer phone and sell the iPhone 5.When I enter information in https://www.att.com/deviceunlock/ , it identifies the IMEI number as Apple iPhone 5 Model A1428.When I press the submit

Hi I need help @ATTHelp I bought an iPad pro 12.9 6gen brought from the USA (new), I'm from Europe, I've never used at&t account and there is no way to use it. Ipad paid off and activated by me. My operator's sim is working, but the visibility of my esim operators is being blocked by at&

Hellow community i bought the 2nd hand phone and unfortunately the phone is blacklisted and locked by at&t carrier I don’t now how can i use another sim card can somebody help me out to remove the blacklisted status that i will use another sim card in this phone than you

Hello, I bought my device from a seller in Ukraine about a year and a half ago, but then I found out that it is Sim locked. When I tried to fill out a form to unlock from your website, I got this warning: "It looks like your device is on an installment plan and you haven't paid it off yet. Fol

i have 8-10 phone they have clean IMEI i tried unlock they but system wrote "Looks like we're already processing a request for this IMEI." please help me, what can i do for unlock ?