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Request number for device unlock

Unlocking my device & needing a request number ??

Questions

 • Android

130

1

0

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Login info

I don't remember the email I used.

Questions

 • Online Account Access

89

2

0

Accepted Solution

Official Solution

Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

Questions

 • Phones, Tablets & Devices

291

1

0

Accepted Solution

Official Solution

Active cell phone on another account

Hi, I have the following issue:I bought an iPhone from ebay, locked to AT&T only, and I fill in the unlock form, and they send me an email saying that it's active on someone else's account, and I ask the seller and they say it's a reseller only, please help! ! I try to talk to AT&T on liv

Questions

 • Wireless Account

292

5

0

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Trying to unlock a Galaxy TAB S7 - how long should it take?

I purchased a Samsung Galaxy TAB S7 and submitted a device unlock request. I have received two emails fro AT&T since then. The first was the '24 hours to confirm' email, and the second was a 'We're doing a bit more research on your eligibility' email I have not heard anything for a week, n

Questions

 • Samsung

70

2

0

Accepted Solution

Official Solution

Help get my, & my sisters "AT&T GoPhones" unlocked- we have each had our prepaid accounts with AT&T since our purchases back in 2015 & 2016

I have tried to get help from At&T tech support to have our cell phone service changed to another provider by unlocking our At&T GoPhones (Lumia 640 Microsoft phones). AT&T did a "network upgrade" in Mid-March 3/12/22 & our model phone was dropped from AT&T's new "network". 1st,

Questions

 • Other Phones & Devices

230

13

Accepted Solution

Official Solution

Locked out of phone

Can anyone help me get back in if my phone's sim card is locked with code but i don't remember the eight digit code.

Questions

 • Android

59

1

0

Accepted Solution

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Bought VZW iPhone X w/ VZW carrier billing, put ATT sim card in before VZW, now locked to ATT

So just like the title states, I have an odd problem that nobody can seem to solve. I have called both carriers to no avail, completed the unlock form (nothing yet), and am at my wits end as far as knowing what to do next. I bought this device under a carrier financing agreement through Verizon, but

Questions

 • Wireless Account

857

11

0

0

Accepted Solution

Official Solution

unlock bootloader, paid off prepaid motorola moto gplay 2021

please give me what I need to unlock my bootloader. U allow network unlocking to allow us to go to a different carrier, so Y make it so the bootloader is locked. Just doesn't make sense to me. I bought my phone outright so a bill is not the problem. my phone and account are prepaid so there should n

Questions

 • Device Features

158

1

0

Accepted Solution

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Unlocking previous iPhone

iPhone 10 is paid off and I wanna have it unlocked. I currently have the 11 pro. Not sure if that matters.

Questions

 • Device Features

42

1

0

Accepted Solution

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I Need Second Hand Phone/Used Phone Help

Hello, I bought an iPhone from a friend a few months ago. It is an iPhone 7 and I was questioning the carrier and if it is locked or unlocked. He said it is locked to AT&T. I no longer talk to this person and I have no access to unlocking this iPhone. I used the unlock portal and sent a request but

Questions

 • Online Account Access

3.6K

4

0

0

Accepted Solution

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PUK CODE FOR IPHONE 8 PLUS

My iphone 8 plus is paid off . I need PUK CODE to UNLOCK it . I have a new SIM CARD for another compatible carrier.

Questions

 • Apple

113

3

0

Accepted Solution

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Sim locked

hey,I bought my galaxy s4 used in the U.S. and I thought the sim would be unlocked. Now I am not a resident of the U.S. anymore and I have never had an AT&T card before. I asked for a unlock code but my request got refused. Why did it get refused, why am I not allowed to unlock my phone?

Questions

 • Samsung

2.3K

2

0

0

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Unlock device

Hello, I bought my device from a seller in Ukraine about a year and a half ago, but then I found out that it is Sim locked. When I tried to fill out a form to unlock from your website, I got this warning: "It looks like your device is on an installment plan and you haven't paid it off yet. Fol

Questions

 • Apple

38

1

0

Accepted Solution

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blackveiw phone not working

my blackveiw pro 6300 ise not working with att i need help making it work

Questions

 • Data & Messaging Features, Internet Tethering

33

2

0

Accepted Solution

Official Solution

Sim lock more than 2 business days

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

Questions

 • Other Phones & Devices

101

1

0

Accepted Solution

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Question about ph.lines locked or unlocked?

I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??

Questions

 • Wireless Account

34

1

0

Accepted Solution

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I forgot confirmation within 24 hours of the device unlock request.

I made a request to unlock the device, but forgot to confirm it within 24 hours by the email sent.If you try to request again, it will be "Looks like we're already processing a request for this IMEI. Check your request status for more info." And the request will not be delayed.The request status rem

Questions

 • Android

167

1

0

Accepted Solution

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WHAT IS EARLY TERMINATION FEE. CAN I USE IT TO UNLOCK PHONE

purchased an Iphone 5 that is still under contract. can I pay the early termination fee and have the phone unlocked

Questions

 • Apple

833

1

0

0

Accepted Solution

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I need to unlock the device

Hi i send a request to unlock the device I bought in AT&T and I never got the email to confirm the request when I try to send another request (like the page says to do when you not revive the email) they say me that I can’t because I already sent one and they working in the request but when I

Questions

 • Other Phones & Devices

251

18

0

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