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Unlock my phone

Need my phone unlocked

Questions

 • Samsung

198

1

0

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Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

Questions

 • More AT&T PREPAID Discussions

21

2

0

Accepted Solution

Official Solution

I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

 • Wireless Account

154

5

0

Accepted Solution

Official Solution

Need your Help unlocking an AT&T iPhone X

Dear AT&T supportI have an AT&T iPhone X that I bought from an AT&T store in NY. I was supposed to use this phone with an AT&T sim card that my employer, a Real Estates agency will provide me since I am an employee. Unfortunately, this RE agency closed permanently due to the current Covid-19 pandemi

Questions

 • Apple

38

1

0

Accepted Solution

Official Solution

Unlock Status is still Pending

Submitted a request to unlock, received a confirmation email. Followed the link to confirm, but the status has not changed.  So it says, we are waiting for confirmation.  Request number: NUL821251727149 

Questions

 • Apple

83

1

0

Accepted Solution

Official Solution

Activating an old sprint phone

I have an old sprint iPhone 7plus. I paid for the phone in full so I don’t owe sprint anything. And I know t-mobile has taken over for sprint. Will I have trouble activating the phone to an att prepaid account?

Questions

 • Apple

96

1

0

Accepted Solution

Official Solution

Device unlock portal "Oops! Looks like we're having network difficulties. Try again later."

I am an employee for a major U.S. airline carrier.  Front line employees were issued a Nokia 1520 to use as a POP (Point of Purchase) device to ring up customers' orders during inflight.  However, the company retired the Nokia and we all received iPhones to use as our new POP device.  The airline of

Questions

 • Wireless Account

2.2K

11

0

0

Accepted Solution

Official Solution

Device Unlock IN-PROGRESS

I have requested a device unlock on June 1 and again on June 9 and they are both requests are IN-PROGRESS. They are the same phone, and the phone should be eligible. Please help.

Questions

 • Other Phones & Devices

107

1

0

Accepted Solution

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Sbcglobal.net Email sign in error code 205.2

I followed the instructions to reset my password about 2 weeks ago and was able to access my email. But I got the error code again today. This is very frustrating.

Questions

 • AT&T Mail Login & Security

221

1

0

Accepted Solution

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Locked phone from Walmart

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

Questions

 • Other Phones & Devices

325

2

0

Accepted Solution

Official Solution

How to get the PUK code – Instructions from AT&T

If you locked your SIM and do not remember the code, we have you covered. How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section Scroll to My devices & add-ons and choose the device that needs a PUK code Sel

Questions

 • Wireless Account

14K

6

0

Accepted Solution

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Are AT&T iPhones sold on Apple really unlocked?

I keep my phones until they die, coming from an iPhone 7, and always pay for them in full, usually used. This time I am going to buy the iPhone 13 mini at full price since COVID and dealing with the circus that is Craiglist and FB Marketplace isn't worth it. The Apple website specifically says "All

Questions

 • Apple

2.2K

17

0

Accepted Solution

Official Solution

US AT&T Activation Policy

Hi. I have a problem to use my sim-card (which i used yesterday), cause of the US AT&T Activation Policy. I tired to reach operator but nobody could help me. I used this phone with ukranian sim card only, I'd never had AT&T sim card. What should I do?FYI the phone was a present from my friend...

Questions

 • Apple

1.8K

2

Accepted Solution

Official Solution

Oops! Device Unlock Portal is having network difficulties

For the last two days the unlock portal gives the goofball error message, "Oops! Looks like we're having network difficulties. Try again later." I have attempted to get into the portal via Brave, Chrome and Internet Explorer all with the same error message.Any suggestions as to how to get this proce

Questions

 • Phone & Device Upgrades

740

1

0

Accepted Solution

Official Solution

Iphone 11 pro Max IEMI Blacklisted

Hi As i am traveling to states i found that my device is IEMI blacklisted  , i have searched and i found that its  Carrier blacklisted IMEI  with At & T ,  It Dosnt work with any  carrier provider from states , i have purchased from third party from other country , what

Questions

 • Apple

164

5

0

Accepted Solution

Official Solution

Got phone from grandpa, it's carrier locked to AT&T but I'm not AT&T, he passed away, I don't know what to do

My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

Questions

 • Apple

41

3

0

Accepted Solution

Official Solution

Unlocking a used iPhone

I'm trying to unlock a used iPhone 7, but I'm getting the error "The IMEI you entered does not appear to be an AT&T wireless phone or tablet."- I believe the phone to be locked to AT&T, but how can I tell for sure?- If it is locked to AT&T, how can I figure out what the problem is in order to unlock

Questions

 • Apple

140

1

0

0

Accepted Solution

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Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

 • Apple

496

4

0

Accepted Solution

Official Solution

Next Plan: Unlock iPhone Without Paying Full Remaining Balance Immediately?

I bought an iPhone 6s via the AT&T Next plan, but now I'm moving abroad and need to switch carriers. I want to unlock the phone and continue paying my monthly installments to AT&T, but they're saying they won't unlock it until I pay off the full remaining balance for the phone ($500). Is there any c

Questions

 • Wireless Billing

32.3K

6

0

0

Accepted Solution

Official Solution

network unlock code

I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code

Questions

 • Account Features

715

4

0

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