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AT&T has blacklisted my Dad's IMEI number and phone

My dad recently lost his phone outside in the yard. We had insurance on it so of course we don’t a claim and the only claim option for that is “Lost OR Stolen”. A few weeks after he lost it we found it. With him already paying for the replacement phone, we decided to give it to a friend who was in n

Questions

373

3

0

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My iphone was purchased third party

Hi I wanna unlock my device to use it where I am but now its saying that I have payments left......and I don't know what to do.....can u help me please

Questions

109

1

0

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

175

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0

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My device has no option to reset my voicemail password

my device has no option to reset my voicemail password

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304

2

0

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Requesting sim network unlock pin

Requesting sim network unlock pin

Questions

241

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Bought an iPhone from last owner who said it was unlocked but isn’t

So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?

Questions

153

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unlock - iPad Air 2 IMEI ID not recognized

Attempting to unlock my iPad Air 2, which I purchased from an AT&T Wireless store. This device has been on my AT&T Wireless account for 27 months. I even received a notification from AT&T acknowledging the device was eligible to be unlocked. When I input the IMEI ID on the unlock website, I receive

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1.4K

2

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Desbloqueo att

Tengo un telefono de att que quiero desbloquear ya esta pagado por completo pero me dice la pagina que este no es un imei de att cuando si lo es

Questions

51

1

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Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

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1.1K

6

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

190

4

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PREPAID unlock

Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless? 

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109

2

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Iphone 11 pro Max IEMI Blacklisted

Hi As i am traveling to states i found that my device is IEMI blacklisted  , i have searched and i found that its  Carrier blacklisted IMEI  with At & T ,  It Dosnt work with any  carrier provider from states , i have purchased from third party from other country , what

Questions

281

5

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Need your Help unlocking an AT&T iPhone X

Dear AT&T supportI have an AT&T iPhone X that I bought from an AT&T store in NY. I was supposed to use this phone with an AT&T sim card that my employer, a Real Estates agency will provide me since I am an employee. Unfortunately, this RE agency closed permanently due to the current Covid-19 pandemi

Questions

106

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Locked phone from pawn shop

I bought a android phone from a pawn shop and it's locked to cricket wireless network , can I get it unlocked? And how do I get it unlocked? I'm asking how because I can actually understand the answers I'm reading here.

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96

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Will any unlocked phones work on WiFi after unlocked

I have an IPhone 7 Plus that I am upgrading the line to an iPhone 11 Pro Max. It is in brand new condition and I would rather keep it than get rid of it because I did pay quite a lot for it. If I unlock it can I still use it with WiFi and will all my pics stored on my phone be accessible when not ho

Questions

104

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iPhone 12 Pro Max trade in deal valid with T-mobile phone??

Mom had old iPhone 7 128 black that shows value of $350 when plugged into the tool on myAtt app. The IMEI is still locked by t-mobile. My mom still has T-Mobile so they don’t want to unlock. I am not adding a line, I plan to use the trade in value to upgrade current device.  is the trade in

Questions

279

2

0

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Google is locked on my motorola G7

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

Questions

160

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Keep Americans Connected Pledge

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

Questions

208

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Activate new phone

How do I activate a new phone and prepaid card to get a phone number?

Questions

433

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Next Plan: Unlock iPhone Without Paying Full Remaining Balance Immediately?

I bought an iPhone 6s via the AT&T Next plan, but now I'm moving abroad and need to switch carriers. I want to unlock the phone and continue paying my monthly installments to AT&T, but they're saying they won't unlock it until I pay off the full remaining balance for the phone ($500). Is there any c

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