I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

I'm going out of the country and need the MCK unlock code to use international sim in my samsung galaxy 20 plus 5g how do I get unlock code

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

I need to unlock my phone in order to put in another sim card. I'm sending a request to unlock but it says that i need to wait for my service be active for 60 days before i make the request. Is there any other way to unlock it instead of waiting ?

Att supplied me with an unlock code but it doesn't work. I have one last try left and I want it to be correct before my phone is locked into AT&T What should I do here?

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

My dad recently lost his phone outside in the yard. We had insurance on it so of course we don’t a claim and the only claim option for that is “Lost OR Stolen”. A few weeks after he lost it we found it. With him already paying for the replacement phone, we decided to give it to a friend who was in n

I keep getting this error, when I try to unlock my iPhone 6. It has already been paid off and checked to make sure I typed in the IMEI code correctly.

So there's this random phone I found quite a bit ago and decided to try and turn it on for once and it started up with the recovery mode screen and I factory reset it, after it finishes resetting it starts up as like a new phone then it says to sign in with the PIN Which I obviously don't know since

A friend gave me an LG Velvet 5G phone. The phone works perfectly but it has not received any update since December 2020 that sent it to me. By now it should be on Android 11 and have received several patches but still do not receive them. I have read a lot and it seems that it has been imposed by

I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code

For the last two days the unlock portal gives the goofball error message, "Oops! Looks like we're having network difficulties. Try again later." I have attempted to get into the portal via Brave, Chrome and Internet Explorer all with the same error message.Any suggestions as to how to get this proce

I'm trying to unlock a used iPhone 7, but I'm getting the error "The IMEI you entered does not appear to be an AT&T wireless phone or tablet."- I believe the phone to be locked to AT&T, but how can I tell for sure?- If it is locked to AT&T, how can I figure out what the problem is in order to unlock

I have requested a device unlock on June 1 and again on June 9 and they are both requests are IN-PROGRESS. They are the same phone, and the phone should be eligible. Please help.

I unlocked my device because I was moving to England for 5 months and wanted to use my same device but with different sim of course. Now I'm back and I put my old AT&T sim so I can keep my old number but I don't know how to make it work and how to get my service back. Thank you!

I have been an at&t customer for 9 years now but it’s the first time I order a new phone from their website (usually I buy it from Apple directly). Anyway, I received the phone on Monday and found out that it’s “SIM Locked” although I paid the full price of the phone with no upgrade program no c

Hi As i am traveling to states i found that my device is IEMI blacklisted  , i have searched and i found that its  Carrier blacklisted IMEI  with At & T ,  It Dosnt work with any  carrier provider from states , i have purchased from third party from other country , what

I have an old sprint iPhone 7plus. I paid for the phone in full so I don’t owe sprint anything. And I know t-mobile has taken over for sprint. Will I have trouble activating the phone to an att prepaid account?

I am an employee for a major U.S. airline carrier.  Front line employees were issued a Nokia 1520 to use as a POP (Point of Purchase) device to ring up customers' orders during inflight.  However, the company retired the Nokia and we all received iPhones to use as our new POP device.  The airline of