Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (6.2K)

Relevance

Accepted Solution

Official Solution

unlock - iPad Air 2 IMEI ID not recognized

Attempting to unlock my iPad Air 2, which I purchased from an AT&T Wireless store. This device has been on my AT&T Wireless account for 27 months. I even received a notification from AT&T acknowledging the device was eligible to be unlocked. When I input the IMEI ID on the unlock website, I receive

Questions

 • Apple

1.3K

2

0

0

Accepted Solution

Official Solution

My device has no option to reset my voicemail password

my device has no option to reset my voicemail password

Questions

 • Android

263

2

0

Accepted Solution

Official Solution

Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

 • Android

131

3

0

Accepted Solution

Official Solution

I want unlock my device just period time for vacation

Hi therei have plane this summer to visit Middle East, and I think if you can unlock my device just period time around 3 months and I wI'll come back again after that . So my question there are some features I can unlock my device for 3 months only?.

Questions

 • Apple

771

2

0

0

Accepted Solution

Official Solution

Submitted unlock request, didn't find email, unable to submit another

I submitted a request to unlock an iphone on 10/4. I checked my email (inbox and junk), but never did see the email come through. Since it's more than 24 hours I've been trying to submit a new request as the initial email is now invalid (I still don't see it), but it says there is already a request

Questions

 • Apple

57

3

0

Accepted Solution

Official Solution

AT&T has blacklisted my Dad's IMEI number and phone

My dad recently lost his phone outside in the yard. We had insurance on it so of course we don’t a claim and the only claim option for that is “Lost OR Stolen”. A few weeks after he lost it we found it. With him already paying for the replacement phone, we decided to give it to a friend who was in n

Questions

 • Apple

221

3

0

Accepted Solution

Official Solution

Trouble device unlocking Samsung Galaxy Note 2

I finished my 2 year contract and submitted a request to unlock my Note 2 so it accepts SIM card from other carriers, espcially when I travel. Apparently, AT&T approved the request and sent me the unlock instruction with unlock code. I followed the instruction and entered the unlock code but the pho

Questions

 • Samsung

30.2K

18

0

0

Accepted Solution

Official Solution

I bought a go phone can i use it with my contract SIM

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

Questions

 • More AT&T PREPAID Discussions

110

1

0

Accepted Solution

Official Solution

How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

224

4

0

Accepted Solution

Official Solution

Unlocking Iphone 11

I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network

Questions

 • Apple

96

9

0

Accepted Solution

Official Solution

Bought an iPhone from last owner who said it was unlocked but isn’t

So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?

Questions

 • Apple

113

1

0

Accepted Solution

Official Solution

CARE CODE: 205.2 [LU003] Unable to Login to Email

I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,

Questions

 • AT&T Mail Login & Security

219

4

Accepted Solution

Official Solution

Unlocked device, now want service back

I unlocked my device because I was moving to England for 5 months and wanted to use my same device but with different sim of course. Now I'm back and I put my old AT&T sim so I can keep my old number but I don't know how to make it work and how to get my service back. Thank you!

Questions

 • Apple

1.4K

5

0

0

Accepted Solution

Official Solution

Blacklisted Samsung phone

So there's this random phone I found quite a bit ago and decided to try and turn it on for once and it started up with the recovery mode screen and I factory reset it, after it finishes resetting it starts up as like a new phone then it says to sign in with the PIN Which I obviously don't know since

Questions

 • Samsung

529

2

0

Accepted Solution

Official Solution

Sbcglobal.net Email sign in error code 205.2

I followed the instructions to reset my password about 2 weeks ago and was able to access my email. But I got the error code again today. This is very frustrating.

Questions

 • AT&T Mail Login & Security

349

1

0

Accepted Solution

Official Solution

Unlock my phone

I bought in full an AT&T phone and I used to have an AT&T number. In myAT&T account, I had the number and the phone. Now, my AT&T number is gone and I no longer have it. I still have the phone and when I try to unlock it using AT&T unlock tool, I get asked for the passcode and th

Questions

 • Data & Messaging Features, Internet Tethering

151

6

0

Accepted Solution

Official Solution

How to do a device unlock on an iPhone to be used with a different carrier.

So there something I can do to get a divide unlock to be able to use my phone with a spectrum which is a different carrier than already being used ?

Questions

 • Apple

165

1

0

Accepted Solution

Official Solution

ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

 • More AT&T PREPAID Discussions

130

4

0

Accepted Solution

Official Solution

Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Questions

 • Other Phones & Devices

52

1

0

Accepted Solution

Official Solution

my priv is MEP locked

let me clear something i'm not a US citizen and i don't live in states so here is my problem bought this new Blackberry priv Att unlocked and when i entered My sim which is not an at&t it asked for unlock code so i contacted my seller about it and he said the code is on box now after trying a code o

Questions

 • Other Phones & Devices

4.3K

3

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.