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Unlocked device, now want service back

I unlocked my device because I was moving to England for 5 months and wanted to use my same device but with different sim of course. Now I'm back and I put my old AT&T sim so I can keep my old number but I don't know how to make it work and how to get my service back. Thank you!

Questions

 • Apple

1.3K

5

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Trouble unlocking subsidized device?

Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r

Questions

 • Phone & Device Upgrades

86

4

0

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ERROR when trying to unclock Phone

I am trying to unlock my fully paid off iPhone X and the systems is saying that my EMEI number is not associated with ATT. This is extremely frustrating being that the phone is paid off and I should be able to unlock it no problem. Any help is greatly appreciated.

Questions

 • Apple

192

3

0

0

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PROOF OF PURCHASE

I purchased an iphone from at&t back in july of 2018. I honestly cannot recall whether this phone was purchased online or at the retail store in my hometown. I no longer carry an account with at&t, but I am 100% the phone is paid off and is mine free and clear, however I don’t know how to go

Questions

 • Apple

52

2

0

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unlock - iPad Air 2 IMEI ID not recognized

Attempting to unlock my iPad Air 2, which I purchased from an AT&T Wireless store. This device has been on my AT&T Wireless account for 27 months. I even received a notification from AT&T acknowledging the device was eligible to be unlocked. When I input the IMEI ID on the unlock website, I receive

Questions

 • Apple

1.3K

2

0

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Unlock Blackberry Key2

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

Questions

 • More AT&T PREPAID Discussions

83

10

0

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network unlock request denied

I submitted an unlock request for a Samsung A12 I bought for my son and paid off early, and got the following response: We can't complete your unlock request right now. Use the device unlock app Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to mak

Questions

 • Device Features

84

2

0

Accepted Solution

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Device Unlock App

Hello I have bought three Motorola XT2093-7 that was on discount on a US pawn shop, it seems to be they are under prepaid channel. I have already tried to go through Device Unlock web page and I'm only getting a denied email with out knowing the reason. Devices are more than a year old and I nee

Questions

 • More AT&T PREPAID Discussions

233

1

0

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can you help find out which operator

I apologize . I bought a phone in Ukraine, and it turned out to be tied to a mobile operator US AT&T Locked Activation Policy, can you help find out which operator

Questions

 • Account Features

107

3

0

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Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

99

1

0

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unlock samsung galaxy 20 plus

I'm going out of the country and need the MCK unlock code to use international sim in my samsung galaxy 20 plus 5g how do I get unlock code

Questions

 • Samsung

43

1

0

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How to unlock Nokia 6102i AT&T phone?

I just bought a brand new Nokia 6102i off eBay and it is, unfortunately, SIM locked to AT&T. Is there ANY ANY way to unlock this device? It is a vintage beauty and I really could use your help. Also, I don't have any SIM with me that I received with the mobile phone.

Questions

 • Other Phones & Devices

1.9K

4

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

Questions

 • Apple

53

4

0

Accepted Solution

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Switching from AT&T to Cricket with an iPhone 8 Plus

I’ve been with AT&T for 4 years now and my iPhone 8 Plus has been paid off for awhile now and I was wondering if I could switch to cricket without having AT&T unlock my phone? Or do I need to have them unlock it? And if I do have to unlock it what are the requirements and/or will they give m

Questions

 • Wireless Account

130

2

0

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Can I use my contracted sim card with an unlocked phone?

Hi, I am currently half way through my 2 year contract on my HTC ONE M7. Yet my phone's screen is broken with a bunch of other hardware issues, so I am planning to send it for repair.  However, while my phone is away I still need access to my number, and was wondering if I could use my sim card with

Questions

 • Android

2.1K

3

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Blacklist phone

Blacklisted phone

Questions

 • Apple

39

1

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Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Questions

 • Other Phones & Devices

30

1

0

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I want unlock my device just period time for vacation

Hi therei have plane this summer to visit Middle East, and I think if you can unlock my device just period time around 3 months and I wI'll come back again after that . So my question there are some features I can unlock my device for 3 months only?.

Questions

 • Apple

746

2

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0

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Cant unlock a phone as it was flagged for fraud.

Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never

Questions

 • Wireless Account

29

1

0

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Are the AT&T Radiant Core 'Free Replacement Phones unlocked or unlockable?

While the gift AT&T Radiant Core phones sent to me to 'upgrade' my non-VOLTE A51's, are junk to me, I was wondering 1. If I should just trash them 2. or if they are unlocked or unlockable I would gift them to two friends that have almost unusable California Free phones for those who have

Questions

 • Other Phones & Devices

334

2

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