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Unlock Iphone 5 - I did not receive email confirming my request.

I did not receive email confirming my request. Checked Spam, too, and it wasn't there.  Requested again after 24 hours and it says pending and I needed to confirm it. But there is NO EMAIL sent by AT&T.  Is there a way for you to cancel that request so I can try a different email?

Questions

136

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Error Code to Unlock PHone

I am getting the error code ULS3001 trying to unlock my phone

Questions

414

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I paid off my phone. But I'm still not able to unlock the phone after more than a month

I paid off my phone on May 31st 2018 and after more than a month I still can't unlock my phone.  I've called customer support 10 times over the month and they are unable to help!  They verify that the phone is fully paid off and then raise a ticket that is completely ignored.  I call support and the

Questions

127

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ATT can't unlock my phone

I have tried to unlock my through the portal and no luck.I have paid off my phone and AT&T agrees the phone is allegeable. The site says I have to wait 48 hours after paying off the phone which I have.done it has four days AT&T has been no help. Now the site network problems. so frustrating

Questions

274

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The device you want to unlock is active on another AT&T account

I tried to unlock a phone that I bought from an AT&T subcontractor and it says: The device you want to unlock is active on another AT&T account.How can AT&T help me unlock this? Stephan

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223

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A Unlock request has been send over a weeks.

A Unlock request has been send over a weeks. And the status still showing processing.  Is there a phone or email address I can contact about this issue?

Questions

69

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I payed you now unlock my four phones

As a previous employee and customer of AT&T, let me just say that AT&T wireless service and support is completely inadequate. In fact, I was denied access to the Floor Specliast's supervisor with 7T40G citing that he or she was in a meeting. In response, I asked for "any" supervisor above her level

Questions

286

7

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UNLOCK PHONE PAGE DOES NOT WORK

ATT UNLOCK PAGE DOES NOT WORK.  PLEASE LOOK AT THE SOFTWARE . IT CANCELS REQUESTS AND SAYS YOU DID NOT CONFIRM REQUEST. IT HAS BEEN DOING THIS FOR OVER 1 WEEK. PLEASE FIX YOUR SYSTEM  . CONTACT A SUPERVISOR THAT IS NOT DOING HIS JOB .

Questions

535

7

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COMPLAIN about Unlocked Phone

I had a complain to make. I have been with ATT for longer than ten years. I will travel to China this year on October to Dec for 2 months and I requested my phone to be unlocked. However, I submitted online request and it got deny because the contact is not ended within 2 years period. so I called t

Questions

450

8

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Nokia Lumia 520 unlock code request

its been more than 3 business days waiting for response on unlock devices request, haven't seen any response status still says, in-progress. can no longer sign-in to account since it was deactivated.

Questions

660

3

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Phone has been paid off but ATT Unlock request form says it is not paid off

I paid off my phone over a week ago because I need to take it on a trip abroad. I plan on getting a local SIM card. When I fill out the form to request the unlock code I keep getting the same message: This device isn’t eligible to be unlocked now because all of the installment payments have not been

Questions

1.4K

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