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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

Questions

 • Apple

57

1

0

Accepted Solution

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Bought an S7 not knowing it was Google locked

I have reset the phone but cannot get past the google lock.

Questions

 • Samsung

50

1

0

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Trouble unlocking subsidized device?

Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r

Questions

 • Phone & Device Upgrades

74

4

0

Accepted Solution

Official Solution

Closed

Keep Americans Connected Pledge

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

Questions

 • Wireless Billing

131

2

0

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Waltmart sell me 9 phones AT&T

Hello, i have a bad time with this phones, all these are for my mates at my Shop, i got many problems cause I bought these zte maven z812 thinking are unlocked and ready to use on any network as waltmar employe says, now when i try to use web portal of at&t to unlock it show me errorSSL imei record

Questions

 • Android

776

5

0

0

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What should I do?

I recently paid for an iPhone 11 off the internet. I tried to take it to my carrier and they informed me that the phone is an AT&T device. I am a sprint customer..what should I do

Questions

 • Apple

69

10

0

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My iphone was purchased third party

Hi I wanna unlock my device to use it where I am but now its saying that I have payments left......and I don't know what to do.....can u help me please

Questions

 • Apple

38

1

0

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

Questions

 • Apple

47

4

0

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How do I bring over my old phone number?

What is the process so that I may bring my old number with me from my old carrier?

Questions

 • More AT&T PREPAID Discussions

26

2

0

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unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

 • Plans & Features

148

8

0

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Blacklist phone

Blacklisted phone

Questions

 • Apple

29

1

0

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Can I use my contracted sim card with an unlocked phone?

Hi, I am currently half way through my 2 year contract on my HTC ONE M7. Yet my phone's screen is broken with a bunch of other hardware issues, so I am planning to send it for repair.  However, while my phone is away I still need access to my number, and was wondering if I could use my sim card with

Questions

 • Android

2.1K

3

0

0

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Sent a request to unlock Apple Iphone. Never got email

I requested online the unlocking code from AT&T. After two buisness days I checked the staus and it said I was approved. However they never sent the email with the code. Can I be sent the code and instructions here. thanks.

Questions

 • Apple

2K

3

0

0

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Phone unlock code doesn't work

Att supplied me with an unlock code but it doesn't work. I have one last try left and I want it to be correct before my phone is locked into AT&T What should I do here?

Questions

 • Samsung

48

4

0

Accepted Solution

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Unlocking my iPhone 8+ network provider to use with any network provider.

Hello, I currently reside in Kenya and I have here with me an iPhone 8+ gifted by one of my family members living in Philadelphia, USA. my iPhone 8+ needs to be unlocked on side of network providers and the initial service provider is AT&T and I would like you to unlock my iPhone so that I can

Questions

 • Apple

68

1

0

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IPhone x carrier unlock

So I recently got a used iPhone x from a friend. I filled out the info to get my phone unlocked, and my request got approved. When I insert my sim card it still says SIM not supported. Anyone know why? It worked on an iphone 8 plus that used to be locked. Im using TracFone under Straightalk.

Questions

 • Apple

125

2

0

Accepted Solution

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can you help find out which operator

I apologize . I bought a phone in Ukraine, and it turned out to be tied to a mobile operator US AT&T Locked Activation Policy, can you help find out which operator

Questions

 • Account Features

101

3

0

Accepted Solution

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How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

199

4

0

Accepted Solution

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can't unlock Samsung S5 that I moved to consumer cellular

To whom it may concern,I have a Samsung S5 that my wife previously used on AT&T that I am now using on Consumer Cellular. Unfortunately, some of the features do not work because it is still locked to AT&T. I tried going to the AT&T portal and it will not process my request because it is active on an

Questions

 • Device Features

355

2

0

0

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PUK Code for LG Thrive needed (now living abroad and want service)

I have been trying to be in contact with AT&T and I feel like I should get a PUK Code for my LG Thrive as I now live abroad and AT&T Service will not help me here... Right now, I am only able to use Emergency Services on the device (as it is Prepaid) and there should be no reason I should not get my

Questions

 • Android

6.3K

4

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