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AT&T Bait and switch tactics

It seems I never learn my lesson of not to call AT&T customer care at all, and so here I come again. During several calls with customer care regarding an HBO promo which for some reason, they did not want to apply on my account, I was told that it would be cheaper for me to switch my wireless plan f

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Adding a Unite Explore back to Unlimited Plus Plan - At my wits end!

I am so frustrated at ATT. I have 8 devices on my UL Plus plan - 4 phones, 3 Unite Explores, 1 WHPI. My son uses 1 cell and 1 hotspot device and he was set to deploy to Africa at the end of August. I set up with the military suspension dept. at ATT and all was fine. Well his orders got changed and n

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250

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Free HBO with Unlimited Plus Mobile Plan - Credit Expired?

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

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399

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It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

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8.7K

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ATT Unlimited Plus Plan in Mexico and Canada...

I'm currently on the ATT Unlimited Plus Plan with several devices / lines on it.  I'm aware that with this plan, while in Mexico or Canada, I'd be covered for Talk, Text and Data as if I was in the USA.  However, when I look at my account online, for all my devices, it says "International Roaming Bl

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9.1K

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ATT Unlimited Plus Free HBO not working for months!

I've read around and it seems like quite a few people have had the same problem as me. When i first signed up for my ATT Unlimited Plus plan in 2017, It said it came with HBO as well. Even today, it says the plan includes HBO. I was able to access HBO for quite a few months after initially signing u

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2.2K

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Wireless Home Phone & Internet "Home Base" - Data Cap on Unlimited Plus Plan?

For the "Home Base" Wireless Home Phone & Internet Device ZTE Z700a.If this is put on the Unlimited Plus plan, what is the LTE Data Cap?Is it 22gb with a "soft cap" where they MAY deprioritize depending on network congestion OR is it 10gb with a "hard cap" (drops to 128kbps)I've talked to numerous C

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2.5K

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New Unlimited Plus plan and corporate discounts - Deceptive

I just gave up my grandfathered unlimited plan to switch to the new Unlimited Plus plan.  Before doing so I chated with a customer service rep, because I had some questions about the details of the plan.  I specifically asked if corporate discounts will still apply.  Through my company I get a 25% o

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21.9K

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HBO Free Credit - Unlimited Plus Mobile Plan - AT&T U-verse

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

Questions

215

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What plan is perfect for me?

As an avid gamer, I require tons of hotspot data. As far as I can see, your unlimited plus plan has only around 10gigs of data per device allowable per month before speeds get slowed down. I find this amount to be nowhere near what I need. Is there a plan that allows for more hotspot data or simply

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210

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Nighthawk hotspot device...

Let me start by saying this, I have the unlimited plus plan, the one that was relaeased last year. And I want to order a nighthawk hotspot because I do not get any internet provider where I live at the moment. I know you can’t add a hotspot device to the current unlimited plans (The Unlimited and Mo

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316

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ATT Lies - Free HBO for Unlimited Plus Customers a deceptive Lie?

I hope someone finds this post before considering ATT or upgrading to Unlimited Plus Multi-Line plan. ATT wont honor the Free HBO for Unlimited Plus customers. I signed up for Unlimited Plus Wireless about a year and a half ago with 5 lines. I was supposed to get HBO for free and followed the steps

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