Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
What do I need to do in order to set up a Ubiquiti Unifi Security Gateway(USG) with a Pace 5268ac Residential Gateway? I can't seem to get an internet connection when I plug into a switch behind it, but I'm fine if I plug a switch into the RG by itself. I must have to do something to the Pace in ord
Questions
•
AT&T Fiber Equipment
I have ATT Fiber with a BGW210 modem that is set to IP passthrough to my Unifi USG router. When I go to Diagnostics - Logs in the modem I can see my Internal IP addresses (ie. 192.168.1.21) as the SourceIP and the external sites that they are connecting too. This does not seem right. IP passthrough
Questions
•
AT&T Fiber Equipment
I have ATT coming out Saturday to run fiber to my house. Is there anyway to just plug the fiber directly into my router? What SFP do I need.
Questions
•
AT&T Fiber Equipment
I have a Unifi AC-AP-Lite installed on my network but have been having problems with it since I got it. Just trying to get some info to troubleshoot and see if the problem is the Access Point or my service/uverse equipment. I didn't make any changes to the Uverse RG (except for turning off the wir
Questions
•
AT&T Internet Equipment