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My plan was changed without authorization - ATT Claims it was in error, but cant explain who or how.

I was on the phone with them today, had to open an "Case" with them.  The only thing that the support rep could see was that it was apparently done at a store - yet conveniently could not tell me what store or by whom.  I had grandfathered iPhone unilimited data plans, four of them. Neither the Rep

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How To Contact the FCC about Unauthorized Billing

Does anyone have experience contacting the FCC regarding unauthorized charges from ATT Wireless or other wireless carriers?  Any advice on that process would be much appreciated.  I have included a link below to the section of www.FCC.gov where complaints can be filed, but I'd love to hear about any

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Unauthorized Credit Inquiry

Hi, I have read many community posts regarding unauthorized credit inquiry and my case is somewhat similar. I have never been an AT&T customer and was recently approached by a salesperson at a local Walmart. He inquired about what kind of internet I had and how much I paid. After I replied that I wa

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UNAUTHORIZED TRANSACTIONS

THINKING! I recently was victim to credit card fraud identity theft. The current prevention methods aren't immediate enough and don't necessarily stop unauthorized activity. However, the incident got me to thinking: working together, phone service providers, GPS services, etc, could create an option

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An unauthorized person was able to remove my unlimited text messaging

Back in December, an unauthorized person was able to change my plan. They changed my service plan, removed my data and unlimited txt, and removed my ability to text. At the time the CS agent said it was a fraudulent unauthroized change on my account. I was able to restore data and my ability to rece

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Unauthorized to view WatchESPN, SHO Anytime, NBC Live Extra, etc.

I have called more than 8 times to AT&T in the last week and still there is not one person who can solve my issue so this is my last shot before I cancel my service. I have been a Uverse customer both Internet and TV (U300) for 7 months and had no problems accessing both the web portal and apps for

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Unauthorized Hard Credit Inquiry on Credit Report

AT&T Services, Inc., made an unauthorized hard inquiry to my credit report on May 23. I have been using ATT from past 2 years and i have been paying bills every month without failing. Not sure why ATT had to do Hard Credit enquiry again.I already raised dispute with Equifax on this. Here is the resp

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Unauthorized Hard Credit Pull On My Credit Report

I was comparison shopping for new service yesterday (3/15/18) and encountered a BOGO offer on an iphone x 64gb.  In order to see if the offer would be applied to the quote, I was REQUIRED to move past the initial section of the shopping cart by entering my SSN, etc.  Before entering the information,

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