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Receiver box

We're removing one of our TVs and need to send the receiver box back. Do we need inform att that we're returning it or just send it by ups?

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103

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AT&T Uverse TV & Internet Devices (Equipment Return Address)

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

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1.3K

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DSL connection only works on one phone jack?

Lately, I've been having trouble with unstable internet connection.My router is in the basement, while my computer is on the second floor. Sometimes, the internet disconnects itself and I'm left with a "No connection" page. I decided that it'd be better for me to move the router to my room for an et

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1.6K

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Amazon Fire TV

Can I plug my Fire TV into my U-verse set top box? I've plugged the fire tv hdmi cable into the U-verse set top box however when i change the input to "HDMI" nothing happens.

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8.9K

3

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a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

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297

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Can you change print size and position of closed captioning?

Can you change print size and position of closed captioning?

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1.7K

3

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Picture is glitching

Trying to watch the Lakers but Sportsnet keeps glitching. It's unwatchable.  Overall quality of Uverse is terrible.  There is always at least one channel having problems.  Troubleshooter on DVR does not work.  Keep getting unavailable error.  Tried troubleshooting from my c

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178

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Set up Linksys E4200 router behind my AT&T U-verse Residential Gateway (2-Wire)

I want to set up my Linksys E4200 router behind my AT&T U-verse Residential Gateway (2-Wire). Essentially disabling the WiFi on the Residential Gateway and making the E4200 handle all routing and WiFi for my network. What steps do I take for both the Residential Gateway (2-Wire) and the Linksys E420

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28.7K

11

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Remote Desktop Does Not Work When Target is Connected via Ethernet to NVG599

For some reason, when my homeserver is connected via ethernet to my Arris NVG599, I cannot connect to it via Microsoft Remote Desktop from my laptop that is connected via wireless to my Arris NVG599. However, if my homeserver is connected via wireless to my Arris NVG599, I can connect to it via Micr

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1.1K

3

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Restart canceled service - Deposit required

I was told I could restart service by one of your customer service guys after he helped with an outstanding bill. I paid it in full and now they tell me to start back I have to pay a 450 dollar deposit. This is ridiculous. If I had been told that before I paid I would have not wasted my time.

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2.4K

6

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Does the WAP need to be directly connected to the gateway? See explanation below,

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

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854

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Covid 19 Discounts available?

I was wondering if there are any discounts or assistance available to customers suffering financial loss during this time?

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200

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

338

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Wifi Password

How to I change my wifi password so people will have to ask me for and I want to make it private

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10.7K

9

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Why is AT&T digging up my yard???

I am an AT&T customer, but I came home today to find that my yard has been dug up and there is a tower that has been put in my yard without my consent. I have not called to have any services added or upgraded, I don't understand how or why they would dig up my yard with out giving me any type of adv

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2K

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Guide issue

I've created a list of all my favorite channels and I noticed an odd behavior. If I have a show "highlighted" or selected on the Syfy Network (for example) and I press info to read more about the show and furthermore to record it the guide doesn't go back to where you think it would. It jumps up at

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801

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Getting "BAD REQUEST" whenever I try to download Voicemail from ATT Server

A little more than 2 weeks ago I was able to download all my Voicemail messages to my hard drive. Now every time I try to download Voicemail messages I get a "BAD REQUEST" answer from ATT Server. At first I used to get the error Pop-Up messaga that "ATT IS HAVING TECHNICAL DIFFICULTIES. TRY AGAIN

Questions

1.1K

55

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Widespread UverseTV outage information

There is a widespread UverseTV outage reported HERE, on Reddit and Downdetector Someone posted on Reddit that they received the following confirmation: Hi there, this is Tamara here from the AT&T Social Media Team. I completely understand the importance to have active connections, and I'm here

Questions

6.6K

5

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AT&T Cable Modem Router: Change/Replace w/ Personal Cable Modem Router

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

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7K

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Looking for auto off or Sleep mode

Does u verse have a sleep timer of auto shut off

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3.6K

7

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