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Using a Pre-Owned 2WIRE 3801HGV Gateway

I recently was given an AT&T U-Verse 2Wire 3801HGV Gateway from a friend who moved and wasn't going to be needing. It works fine, since I'd used it multiple times at his house, and never had problems. A few months back after obtaining the gateway, I moved back home where they have ATT Dsl with the l

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1.6K

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5031 and DMZPlus

Just a quick note to anyone else trying to use the DMZPlus feature in the 5031NV RG.  The feature apparently interferes with VOIP connections.Symptoms were that I could place a call, but couldn't hear anything most of the time.  Some numbers (consistently) worked fine, most didn't.  In at least some

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2.5K

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AT&T Uverse Down?

No internet. Gateway has flashing red lights on Broadband 1. What is happening? If my gateway needs replacing, which one would you recommend?Message from my gateway.WARNING: Broadband service is not available (Message ID: NAD-2302) The Pace 5268AC gateway could not connect to your Broadband servi

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91

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Can you change print size and position of closed captioning?

Can you change print size and position of closed captioning?

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1.7K

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Wifi Password

How to I change my wifi password so people will have to ask me for and I want to make it private

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10.7K

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$15 AT&TConnectDallas charge?

Why do I have a credit card debit from AT&TConnectDallas for $15?  Does AT&T now charge for chatting with a representative?   I chatted to confirm receipt of my Uverse receiver and went round and round with the agent.  He could not answer a simple question.  Did AT&T get it from UPS and will my $8 m

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2.2K

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Restart canceled service - Deposit required

I was told I could restart service by one of your customer service guys after he helped with an outstanding bill. I paid it in full and now they tell me to start back I have to pay a 450 dollar deposit. This is ridiculous. If I had been told that before I paid I would have not wasted my time.

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2.4K

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Covid 19 Discounts available?

I was wondering if there are any discounts or assistance available to customers suffering financial loss during this time?

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186

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DSL connection only works on one phone jack?

Lately, I've been having trouble with unstable internet connection.My router is in the basement, while my computer is on the second floor. Sometimes, the internet disconnects itself and I'm left with a "No connection" page. I decided that it'd be better for me to move the router to my room for an et

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Current AT&T Business ADSL2+ Customer - Would Like To Move to Fiber to the Node

Hello,I currently have Business Internet 18. I called AT&T support today to see if Fiber to the Node is available. I live in an apartment community and run a small business. Our property owners will not allow AT&T to run fiber to our building and connections to apartments. I have been told that an o

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a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

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271

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Looking for auto off or Sleep mode

Does u verse have a sleep timer of auto shut off

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3.6K

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Disable Movie Rentals

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

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Does the WAP need to be directly connected to the gateway? See explanation below,

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

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748

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Getting "BAD REQUEST" whenever I try to download Voicemail from ATT Server

A little more than 2 weeks ago I was able to download all my Voicemail messages to my hard drive. Now every time I try to download Voicemail messages I get a "BAD REQUEST" answer from ATT Server. At first I used to get the error Pop-Up messaga that "ATT IS HAVING TECHNICAL DIFFICULTIES. TRY AGAIN

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1.1K

55

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

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220

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Why is AT&T digging up my yard???

I am an AT&T customer, but I came home today to find that my yard has been dug up and there is a tower that has been put in my yard without my consent. I have not called to have any services added or upgraded, I don't understand how or why they would dig up my yard with out giving me any type of adv

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Can I recover a deleted show from the DVR?

I accidentally deleted shows from the DVR. Can they be recovered?

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Is att internet required to have uverse?

Hi, I've read several posts and chatted with ATT but can't seem to get a clear answer. If I cancel ATT internet and get Tmobile internet. Can I still keep Uverse TV? If so, does anyone know of a tutorial on how to do this? Thank you for your time, Kim

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850

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How to cover a large house/space?

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

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