Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

When I called and signed up for U-Verse, I specifically asked if there was any kind of equipment rental fee, and i was told "no."   My first bill comes and guess what?  There is a $10 charge for "High Speed Internet Equipment Fee." Per some forum searches, it looks like ATT doesn't let me buy my own

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

I was wondering if there are any discounts or assistance available to customers suffering financial loss during this time?

For some reason, when my homeserver is connected via ethernet to my Arris NVG599, I cannot connect to it via Microsoft Remote Desktop from my laptop that is connected via wireless to my Arris NVG599. However, if my homeserver is connected via wireless to my Arris NVG599, I can connect to it via Micr

Trying to watch the Lakers but Sportsnet keeps glitching. It's unwatchable.  Overall quality of Uverse is terrible.  There is always at least one channel having problems.  Troubleshooter on DVR does not work.  Keep getting unavailable error.  Tried troubleshooting from my c

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

I want to set up my Linksys E4200 router behind my AT&T U-verse Residential Gateway (2-Wire). Essentially disabling the WiFi on the Residential Gateway and making the E4200 handle all routing and WiFi for my network. What steps do I take for both the Residential Gateway (2-Wire) and the Linksys E420

Why do I have a credit card debit from AT&TConnectDallas for $15?  Does AT&T now charge for chatting with a representative?   I chatted to confirm receipt of my Uverse receiver and went round and round with the agent.  He could not answer a simple question.  Did AT&T get it from UPS and will my $8 m

I was told I could restart service by one of your customer service guys after he helped with an outstanding bill. I paid it in full and now they tell me to start back I have to pay a 450 dollar deposit. This is ridiculous. If I had been told that before I paid I would have not wasted my time.

I agree with John Trang. I have a Sony XBR55X850A, and have been so excited to see some live football on it.  I have spent so many hours over the last two weekends trying out SEVERAL arrays of settings, and I can't get the artifacts/pixelations around the players to dissappear.  This is a 4K TV so I

I've created a list of all my favorite channels and I noticed an odd behavior. If I have a show "highlighted" or selected on the Syfy Network (for example) and I press info to read more about the show and furthermore to record it the guide doesn't go back to where you think it would. It jumps up at

Unable to return uverse equipment, how much am I going to have to pay because of this? Went through a breakup and my ex threw it in the trash...

How to I change my wifi password so people will have to ask me for and I want to make it private

No internet. Gateway has flashing red lights on Broadband 1. What is happening? If my gateway needs replacing, which one would you recommend?Message from my gateway.WARNING: Broadband service is not available (Message ID: NAD-2302) The Pace 5268AC gateway could not connect to your Broadband servi

Hello,I currently have Business Internet 18. I called AT&T support today to see if Fiber to the Node is available. I live in an apartment community and run a small business. Our property owners will not allow AT&T to run fiber to our building and connections to apartments. I have been told that an o

I am an AT&T customer, but I came home today to find that my yard has been dug up and there is a tower that has been put in my yard without my consent. I have not called to have any services added or upgraded, I don't understand how or why they would dig up my yard with out giving me any type of adv

Can I plug my Fire TV into my U-verse set top box? I've plugged the fire tv hdmi cable into the U-verse set top box however when i change the input to "HDMI" nothing happens.

Does u verse have a sleep timer of auto shut off