Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.1K)

Relevance

Accepted Solution

Official Solution

audio synchronization

How to resolve lip sync problems.  

Questions

100

1

0

Accepted Solution

Official Solution

Vacation Service

can I put my Uverse account on vacation?

Questions

136

3

0

Accepted Solution

Official Solution

Toshiba hd tv with uverse

Ever since I got an upgrade on Internet service and uverse..they changed my gateway..now my tv constantly and progressively worse, has pop ups of the set up modes be it video or whatever random area of my tv's setup..they stay on for a minute than exit themselves out...or if we hit our tv remote on

Questions

1.5K

13

0

0

Accepted Solution

Official Solution

Buried main line in the yard needs moved

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Questions

491

3

0

Accepted Solution

Official Solution

Internet Speed while watching TV

I have UVerse Internet, TV, and phone.   Is the bandwidth allocation for these separate or combined?  I ran a speed test with the TV off (using ATT's speed test) and got one number.  I turned on the TV and got about 6Mbps less.  I was surprised at that.  It is repeatable.  I'm assuming that the TV i

Questions

2K

3

0

0

Accepted Solution

Official Solution

U verses button stopped working

I have a S10-S1 remote, the back button no longer works.

Questions

9.2K

2

0

0

Accepted Solution

Official Solution

Channel Guide and U-verse Lineup

U-verse Channel Lineup     Are you wondering what channels are offered in your area? You can check the U-verse Lineup here and compare packages! Just enter you zip code!       At this time, the AT&T Community Forums Team does not have information if or wh

Questions

19.1K

4

0

0

Accepted Solution

Official Solution

How do I connect a wired D-Link home security camera to U-verse?

I want to add a home security camera to my ATT U-verse network using an ethernet cable. Problem is you can't simply use an ethernet switch without degrading the signals. So I purchased a D-Link N300 router thinking it would be plug 'n play. Nope, there is no signal getting through to the TV now. Any

Questions

3K

4

0

0

Accepted Solution

Official Solution

Change out my combo modem/router to a NetGear Modem only.

I have a Motorola BGW210-700. I don't use the VoIP.  I want to replace my AT&T unit with my own modem from NetGear.  The reason for this approach..... I have not had much success in getting the Motorola BGW210-700 to act as a pass through for the NightHawk AX4. Not sure what NetGea

Questions

885

2

0

Accepted Solution

Official Solution

Target and AT&T bundling promotion

Got call, told that Target was underwriting a bundling service for "select" customers that would combine all AT&T services (directv, which I hate, cell and internet) for over half of what I'm currently paying. Put almost $300 credit on my AT&T bill. Sounded too good to be true, took hours to

Questions

800

5

0

Accepted Solution

Official Solution

Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

Questions

228

1

0

Accepted Solution

Official Solution

Install new Uverse TV box??

A couple weeks ago, the Uverse cable box that controls ONE of our TV's appeared to have gone south. I rebooted it a couple of times as well as rebooting the main cable box to no avail. I called Uverse support, they were unable to reach that box and sent me a new one.In the meantime, I did a hard res

Questions

447

1

0

Accepted Solution

Official Solution

Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

Questions

68.9K

47

Accepted Solution

Official Solution

Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

192

13

0

Accepted Solution

Official Solution

CHANGE TO LANDLINE

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

Questions

378

4

0

Accepted Solution

Official Solution

Remote call forwarding

Where are the instructions for using a website to set up call forwarding from a U-Verse phone some another phone.  I used to have those instructions but can't find them now.  Thank you.

Questions

2.7K

7

0

0

Accepted Solution

Official Solution

on demand not updating

The On Demand has NOT updated Days of our Lives since JUNE 25th!!! This is an AT&T problem.  My friends with AT&T don't have it either.  My friends with Comcast DO have it!  I have reported this problem but nothing is being done about it!!  

Questions

440

7

0

Accepted Solution

Official Solution

Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

Questions

134

1

0

Accepted Solution

Official Solution

I have U-Verse now - but do I still need my phone landline and Voice?

I rather would buy myself an AT&T cell phone than keeping my landline. U-verse is installed and running at my place. One day, U-verse and the phone were both down for a few hours. I was unable to make a call and I live not close to any real civilization. That put me in a strange spot.   If I termina

Questions

1.4K

2

0

0

Accepted Solution

Official Solution

IR remote question

I have a ISB7500 box.  I recently mounted my TV and ran all the wiring behind the wall into a cabinet.  The box is located in the cabinet and i leave the door open to use the IR remote.  I wanted to purchase the RF remote but not for $60.  I also heard the battery life on those are terrible.  Can I

Questions

5.3K

8

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.