Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.2K)

Relevance

Accepted Solution

Official Solution

Devices will not connect to Airties Air 4921 Wifi extender

I connected the extender received yesterday via Smart Home Manager which shows the extender is connected to the network, strong WIFI signal, solid green light on extender. This is a Pace Plc gateway installed ~ 3 years. We do have Internet access. But 2 of my tested devices (iPhone and laptops) do

Questions

13.8K

33

Accepted Solution

Official Solution

Fiber cable on the power pole fell off and is hanging to about 5 feet off the ground

I got my fiber installation less than a month ago. A couple of weeks I noticed that the cable that was originally bundled with the rest of the telecom cables on the power post was hanging down close the ground. When the tech did the installation he had to run this fiber cable from the post in the ne

Questions

934

1

0

Accepted Solution

Official Solution

Can I use my own router instead of the ATT modem/uverse Gateway?

I have an old and outdated AT&T Cisco gateway modem. There are approximately 50 devices that use it to connect to the internet.   Just about every time I add a new device, phone, computer, tablet, external router, etc., individual devices stop working on the internet.   It s

Questions

284

10

0

Accepted Solution

Official Solution

U-Verse Modem - Rent or Buy Options?

Can I buy a Fiber Optic Modem instead of renting one from AT&T? What are the necessary specs?

Questions

128.4K

69

0

0

Accepted Solution

Official Solution

Considering move from U-Verse DSL to Gigapower Fiber - Questions

Hi-I currently have U-Verse (Internet 75mbs/TV U450/2xDigital Phone Lines) + AT&T Wireless.  We are trying to 1) Save some $$$ & 2) get better VOIP throughput (iPhone wifi calling, GoToMeeting, Google Hangouts, etc.). A big secondary benefit would be better wifi coverage throughout our home.  1 - Ca

Questions

2.2K

1

0

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

245

6

0

Accepted Solution

Official Solution

HD Channel Veiwing

I seem to only be able to watch 2 programs in HD at one time. Whenever I try to watch 3 it tells me to cancel HD Veiwing on one channel.

Questions

533

1

0

0

Accepted Solution

Official Solution

Relocate a DVR pricing

How much for a service call to relocate my DVR to upstairs bedroom?

Questions

507

0

0

0

Accepted Solution

Official Solution

Uverse Recordings? On DVR? On Server?

I'm hearing different thoughts on this ...Is the recordings actually stored on a the ATT Harddrive?  If not, where are they stored and why can't customers get previous recordings if the DVR crashes?

Questions

951

1

0

0

Accepted Solution

Official Solution

U-verse scheduling guide

U-Verse apparently has a scheduling problem. My DVR is set to record Curse of Oak Island on History Channel Tuesday April 21, 2020, 9 p.m. EDT and it's not showing up to record and not showing up in the schedule. I know for certain that History will be carrying Curse of Oak Island at that time and

Questions

113

1

0

Accepted Solution

Official Solution

Can't disable port on 2wire 3801 HGV geteway

Previously I successfully opened a port on the gateway to allow remote access for an X10 server running on my PC. I am decommissioning the PC and have moved the server to a newer PC.The gateway will not allow me to assign the application to the new PC."... You must first remove it from (URL) and the

Questions

733

2

0

0

Accepted Solution

Official Solution

RG statistics.

I cannot get into the RG for my statistics using http-- 192.168.1.254-xsltPAGE=C_1_0. this has always worked before, Two computers hard wired to the RG one on windows 10, one on windows seven, computer with 10 shows message hmmm cannot get into this page, computer with 7 brings down big drop box wit

Questions

1K

12

0

0

Accepted Solution

Official Solution

How to request high-speed Internet access expansion or learn about existing plans?

I live in rural Wisconsin (zip 53080) where AT&T's Internet offering is Internet Basic (768kbps).I'm curious about how to signal interest in having a high-speed offering, or know about existing plans.Thank you.

Questions

141

0

0

Accepted Solution

Official Solution

Is there a way I can get service in my new adress

My street adress has no service, but the rd behind my house has service, is there a way I can get internet service?

Questions

978

0

0

0

Accepted Solution

Official Solution

on demand feature

Does at&t charge extra for their on demand feature?

Questions

824

2

0

0

Accepted Solution

Official Solution

In Person Payment

I wanted to know if I can send someone to pay my bill for me. Can someone other than myself go with a copy of the bill and make a payment?

Questions

117

4

0

Accepted Solution

Official Solution

U-verse App and Data Usage?

Hello everyone i just wanted to know when you download the U-verse app do you have to pay for the streaming on your phone?

Questions

391

3

0

0

Accepted Solution

Official Solution

$200 if i switched to att internet and uverse and autopay discount

I was told when i switched from comcast to att internet and U-verse i  would get $200 visa reward, then when i signed up and a month later i only got a $100 visa reward, wheres the other $100? and its telling me that my autopay discount expires next month. Isn't autopay discount supposed to be until

Questions

439

1

0

0

Accepted Solution

Official Solution

Question about my Uverse TV contract

I have a contract with Uverse TV untill october 2017 ....if i switch to DIRECTV.. Will at&t let me out of my Uverse contract?

Questions

975

3

0

0

Accepted Solution

Official Solution

Question that keeps getting asked "Hallmark and coming back to U-verse?"

After reading all the posts on here about Hallmark and the questions on when will Hallmark come back to U-Verse?  I did some digging and found 2 contacts for Crown Media that maybe your questions should be directed to.   After learning that AT&T has sent an offer to Crown Media in the last few month

Questions

2.3K

19

0

0

Not finding what you're looking for?