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Why is my land line not operatonal when Uverse is not operational?

Why is it that my land line is dead when my computer is unplugged or my power is off.  In the past, if I lost electric power, my land line still was operational.  Is there a remedy to this?  I am not comfortable when my land line is not operational

Questions

 • AT&T Internet Features

771

2

0

0

Accepted Solution

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Troubleshooting your Digital Home Phone Service

Check that all cords and wires are secure and damage-free. If you have more than one telephone in the home, try another handset to see if you get a dial tone. Restart your Wi-Fi gateway by removing the power cord for ten seconds, and then plug it back. Plug your phone directly into the back of

Questions

 • AT&T Phone Features

76.9K

17

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0

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My incoming calls only allow 4 rings before going to voicemail

I need my incoming service to allow at least 5 rings, (6 would be even better) before going to voice mail. There are many instances where I can't get to my phone inside of 4 rings.

Questions

 • AT&T Phone Features

3.2K

3

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Call Blocking - More than 20 numbers

U-Verse Voice should allow more than 20 numbers to be blocked.  I use this service to eliminate political calls, telemarketers using polling, and religeous groups. All of these have loopholes in the Do Not Call list that permits them to bother me at home.  I'm certain that it is technically possible

Questions

 • AT&T Phone Features

917

4

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AT&T customer service made false promises to get me to sign up for services

I called AT&T to transfer my uverse service as I moved to a new address. It was very important to me to keep my phone number (reason I don't need to go into here). On my initial request, I was told that this would not be possible because my new location was under a different area code. I told the re

Questions

 • AT&T Phone Features

330

1

0

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Will Someone at AT&T Solve My Porting Problem?

I have always been skeptical when I hear some elaborate story about how “real customer service” has become extinct, or how someone was “wronged” by an impersonal corporation.  It has been my experience that when someone is relaying one of these negative stories, one or two very important details are

Questions

 • AT&T Phone Installation

7.1K

13

0

Import contacts into U-verse voice

I was wondering if it is possible to import a .csv file into the U-verse voice contacts.  It is a lot of work to put them in individually!  Any help would be greatly appreciated.

Questions

 • AT&T Phone Features

349

1

0

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