Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (243)

Relevance
Can Anyone Fix the UVerse App?

I have to login to the UVerse app every day.  In a previous post, I thought we had it fixed, but it only stays fixed until I turn my cellphone off and back on.I have cleared cache & data, stopped the app, uninstalled and reinstalled the app and made sure app is connected to DVR and phone used as a r

Questions

 • Watching U-verse TV

350

2

0

0

How to fix unresponsive remotes?

Ever since we got the upgraded DVR Gigapower box, the box has been VERY hit or miss (and sometimes completely unresponsive) to the default remotes. We had a tech out that tried swapping the box as well as using an infrared remote (plugs into the USB port) to no avail. We were told multiple times tha

Questions

 • U-verse TV Equipment

292

2

0

0

Can't Stream WatchTV on PC for Last 3 Weeks!

I've already contacted AT&T's live chat support about this (and was told it would be escalated, but never received any kind of follow-up response) and have commented/followed the many other threads that already exist about this. I'm using a Windows 10 computer running the latest versions of Google C

Questions

 • Streaming WatchTV

45

2

DVR not wanting to register

The DVR is loading and playing tv channels, but the guide is showing "Nothing available" or "No information Available". We have already restarted it several times and rebooted the modem and all receivers. What do I do to get my DVR to acknowledge the recordings already saved or to get it to register

Questions

 • U-verse TV Equipment

20

1

0

Your Summer TV Guide

Until the advent of cable and streaming services, there used to be nothing to watch on TV in the summer but reruns.   But these days, there’s no shortage of fresh summer programming. This summer will see the return of some of your favorite Emmy-winning series, including HBO’s Big Little Lies, Netfli

Questions

 • TV shows

4.6K

0

0

0

New TV Season

With the 2019-2020 TV Season around the corner, what new shows are you looking forward to? Which favorites are you happy to have coming back?

Questions

 • TV shows

5.6K

1

0

0

Uverse TV "not available" anymore?

I am a UVERSE Internet customer on 18MB service for about 2 years. I've had to call customer service for various reasons in the past, and every single time have been offered to add TV to my account. I have always declinced since I had dish and had no problems with them. Now Dish raised the price $15

Questions

 • Watching U-verse TV

765

2

0

0

Setting Up Samsung Blu Ray Internet Connection with AT&T U-Verse - Equals Sign in Pswd

I'm trying to enter my AT&T internet password listed on the side of my wireless receiver into my Samsung Blu Ray player so that I can access the internet and stream Netflix, etc. However, the problem is that my password has an "=" (equals sign) and that character is not an option on my Samsung remot

Questions

 • Watching U-verse TV

3.5K

7

0

0

Account NUmber

Good Evening, I am trying to find my account number. My fiance is in the hospital and I need to know what his account number is and to verify that our ATT bill has been paid. I have spoken to one of your representatives and he did all he could to help me (including putting in my fiance's phone n

Questions

 • Wireless Billing

19

2

0

UVerse TV App Watchlist

I cannot figure out how to add movies that I am subscribed to to my watch list on my Android cellphone.  I selected the star next to the name of the movie, but it does not show up in the watch list.

Questions

 • Watching U-verse TV

296

0

0

0

U-Verse TV has been pixellating out and freezing: due to solar storm from sun ?

Good Day, my Uverse TV programs have been pixellating and freezing up for the last couple of weeks. I just powered off and re-powered my home router device and the set-top box and it is working normally, but I tried that about 6 days ago and the behaviour came back yesterday. Could something like

Questions

 • Watching U-verse TV

44

5

0

AT&T U-Verse Remote pairing help

A couple minutes ago I figured out how to connect my AT&T U-verse controller to my LG webOS TV. I was testing the features when i noticed that the controls were mixed badly. The up arrow was menu, and guide, arrows v, >, <, were unresponsive, with much more doing the same thing. I want to

Questions

 • U-verse TV Equipment

32

0

0

AT&T Arris TV STB

Mine broke so I had to wait a day for it to be shipped (I work from home), installed it myself and constantly have to unplug, reset, etc. for about 5 hours for it to work.I'm now being asked to return or I will be fined. If you haven't been paying attention there is a pandemic and will return at my

Questions

 • U-verse TV Equipment

35

1

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

30

0

0

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

 • U-verse TV Equipment

3.1K

15

0

0

WiFi Connection and TV issues

There is a serious problem with my internet and TV services. The WiFi is intermittent, and I'm quite sure I am not getting the download and upload speeds that I am paying for.  I often have to restart the AT&T TV devices because either the screen is fuzzy with no picture OR there is no int

Questions

 • AT&T Fiber Equipment

37

1

0

wired receiver, getting the red X with the number 13 underneath - need replacement?

Hi all, Just last night, my set top box/DVR (Cisco IPN4320) decided to stop working normally; the channel guide was stuck on "getting information" for every channel and I wasn't getting any video or audio.  I've tried the following, but to no avail:- Power cycle the DVR- Power cycle the router/gatew

Questions

 • U-verse TV Equipment

2.7K

1

0

0

ESPN App Error - "This channel is not part of your TV package

When logging into the ESPN App on my Xbox One and signing into my AT&T U-Verse account, I'm getting the error: "This channel is not part of your TV package" even though I 100% have ESPN in my U-Verse cable package. ​ I also get the exact same error when logging into ESPN.com and going through the s

Questions

 • Watching U-verse TV

6K

1

0

Cricket channels

Hi,It is unfortunate that AT&T Uverse does not offer any sports channels that stream cricket whereas AT&T Directv offers Willow. Could you please add Willow TV to the AT&T Uverse lineup?Thanks.

Questions

 • Watching U-verse TV

1.7K

2

0

0

Closed

blocked commercials

What gives AT&T tv/Direct tv the right to block commercials during network tv shows? I've seen it during my nightly news (nbc) and during many shows on several channels.  Usually, it's maybe 30 sec commercial once or twice during a show.  Today it occurred a doz times during the 1st h

Questions

 • Streaming WatchTV

120

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.