Over wifi limit past two months & doing nothing different. It appears tv’s are draining the data all of a sudden but I don’t understand why.

What is going on with AT&T and Samsung.? I can't stand being ping-ponged back and forth between the companies. On November 30th, I started wireless service with AT&T. I screenshotted the offer just in case something like this happened. I even copied and pasted the offer details into a TXT fi

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Trying to add a new (7th) wired STB and get the following message: Account unavailable. This Set Top Box does not match the account settings. Is there a limit to the number of wired STB's? Does the STB require configuration into my account on the AT&T Uverse side?

I had to suspend my service over 6 months ago due to a house fire. 5 days after the fire I called to suspend the service. Apparently the agent told me that the suspension only lasts 6 months. So now you're charging me $230/mo. claiming that the charges are valid because the agent told me during t

I have an HD smart TV and am connected wirelessly to ATT internet. In the last few months, picture quality for streaming video, especially on Amazon, has been terrible. It's very fuzzy or pixilated. Sometimes it starts out that way and gets better, but not always. I find this most often with Amazon

please help, I have added to my original thread

I have an APC battery backup and when power goes out the internet and phone continue to work but tv and dvr do not function. If I start up my generator they work. Why is this?

Good evening DirectTV community,    Our television has been out starting at 5 am this morning since freezing rain has hit the Memphis area. Usually when we have weather like this, there may be a little disruption(tv programming going in and out for an hour) but it does not last all day. I

I have 3 DVRs in different rooms. Several HD stations keep freezing and then I flip the channel and flip right back and I get it back but only lasts about 2 seconds before it freezes again and have to flip channels again (freeze-flip-freeze-flip.......) .  I can't be flipping the channel every

I've had UVerse 300 for 10 years and on 8/15/20 I no longer could access SHO-TMC-FLIX OnDemand MOVIES in Standard Definition. I still have access to SHO OnDemand Series & Sports & New ... but the OnDemand MOVIES have disappeared.  I can still access SHO Movies in the Guide Section ...

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I have a at&t uverse cable box cisco. We pay a lot of money for our cable and we are UNABLE to watch tv. I have been trying to contact someone and can't get in touch with anyone. Our cable box lights up green in the internet cord in the back but when we try to turn the power on nothing happens. It d

When are you (Edited per community guidelines) at AT&T going to add MGMHD back to the channel lineup.  MGM's website shows that you carry their channel.  It's on the channel guide, so please add this service back.

​​@ATTHelp I am submitting for my mother. after troubleshooting for her.... We are having a crashing issue on the U-Verse App. Using updated iPad pro. OS 13.4.1 I am connecting through a strong AT&T u-verse wifi singnal. Your App has always worked fine for over a year until a few weeks ago. The is

My BGW320-500, BGW320-505, U-verse story Sorry if this is long, but I wanted to share this story so that it might help. I have a 2200 rectangular ranch home with a full finished basement. I have AT&T fiber coming into a closet in the center of the house. Initially the router supplied by AT

Is there a remote control available for UVerse for use by the visually impaired? I see them for sale and want to purchase the correct model.  Thanks!

Constant error and. Disconnecting from Wi-Fi and internet

I received my bill for TV and Internet yesterday and my total due has increased by 50%. I called and spoke with customer service and was then transferred to Customer Loyalty Dept.  I spoke with a John who said he was the department manager.  He said that my U300 package had a previous promotional ra

I have an NVG599 Gateway for TVs and Internet. I want to put a TP-Link Deco P9 Mesh Network for better house wifi use. How do I set up the Gateway router and TP-Link router to continue TV service and have a functioning wifi system?